The room was very nice and clean and the staff was great.

I didn't like that the hot part of the breakfast was not accessible and was served by an employee who did not even tell you all that was available. I understand the whole Covid factor but it's time to go back to normal and it makes no sense that the other food is available for self serve anyway. Also, the little store with food and snacks was not well stocked at all.

No daily servicing of room unless you ask prior to 11am each day. Very surprised on 2nd night when we had to evacuate the hotel due to fire alarm going off that not one member of staff was outside checking all guests were out and located a safely away from the building. We were all allowed to gather by front doors and could see staff inside.

Good sized room with very comfortable bed. Breakfast ok if a little limited.

Location

location

exercise area was limited and some items not working.

It was very spacious. We had a very clean room, and the maid did an amazing job cleaning our room each day.

We were in room #212 Opened the curtains and the car overhang blocked the entire view. That was very depressing. Also, the music the hotel was playing outside under the carport was very loud and came through the window. If felt like someone was outside our window listening to loud music all night long. That was not a good idea!

Breakfast was ok and location is ok too

The breakfast was good. The staff cooked it and served it.

Convenient location, clean room, great breakfast

Spacious modern rooms. Great bedding! Located close to shopping and events.

Wile checking in everyone wore masks, what I like. But later most people ignored the mask request and it wasn't enforced. I don't want to be on an elevator with unmasked people.

Booking our room via booking.com, upset at the amount charged for our room when we arrived home. These extra charges were done by the hotel, trying to straighten it out became a mess. To this day we never had an explanation, even had to call the corporate office which I was quite surprised they were not very helpful or interested. Having ants in the room didn’t help either. Wouldn’t stay there again. If management was better at customer service, it would have been cleared up right away. We called left messages etc. very poor handling of this situation. No response from the hotel or corporate to see how things were handled or satisfied. We did get some reimbursement but no actual phone call of apology. Poor customer service from hotel and corporate.

Lack of communication