Everything! It's a beautiful hotel with great staff. The atmosphere is very relaxed and the staff is very service oriented. They do everything to make the guest happy, many other hotels can learn from that! Loraine from the restaurant really makes you feel at home and makes sure you have an amazing evening.

When we booked it says that it includes taxes and surcharges, but we still had to pay € 45 per night for resort fee at check out. That was the only thing that was disappointing.

Everything about this place was 10/10

N/A

The staff was nice & attentive since we arrived. On our first day we hung out by the pool area and it was exceptional. My fiance & I relaxed, had drinks & ate a few appetizers. The room was beautiful. Very comfortable bed, pillows & sheets. We will come back!

The lighting in the restroom could be more vibrant.

The room was cute - loved the decor but it was really dark. Bathroom was really big and water pressure was great! Bathroom was really nicely decorated. Bed was comfortable.

The room was too dark - would have loved more natural light. Service at the pool was practically non existent. No one came up to offer me a beverage, when I went and ordered from the bar they were very nice and they brought it out to me but then never checked in on me to see if I wanted anything else and didn't take away the dishes when I was finished. There were only 5 other people at the pool so its not like they were super busy. Pool is also 4ft deep - which is a little shallow for an adult pool.

loved the feel and vibe.

Classic Palm Springs.

Rooms are luxurious and comfortable, the grounds are beautiful, the food is delicious, the front desk staff and valet staff are wonderful, and the spa treatments and service are fantastic

The bartenders are rude, take a very long time to make simple drinks, and get overwhelmed easily which slows the entire poolside staff down and people wait for drinks for an hour, or never receive the drinks at all. The pool doesn't get cleaned daily, which it should, and so it gets filthy with hair, sunscreen, debris and dead bugs. There aren't enough pool chairs for the capacity of guests which causes guests to bicker.

Staff were amazing - they went above and beyond. The hotel did charge extra $35 for valet and self-parking on site, which isn't a huge amount. The rooms are extremely small and not as nicely equipped as we would expect for the price we paid per night (e.g. no suitcase stand, no full size mirror, no attached vanity mirror in the bathroom, no tub, no separate toilet space, bare bones room, bedroom located directly in front of the main room entrance so no privacy from staff or people walking outside). The room was also directly in front of the pool, but with some privacy. Not a ton of noise.

Rooms felt very much like a motel room with only slightly nicer furnishings. Didn't feel very luxury or spacious.

beautiful property - all elements of design and details very stylish and felt very special

pool was very cold, was very very busy at the pool - some time waiting for a lounger to be available so doesn’t appear to be enough space to accommodate all hotel guests.