Location; restaurants on site; lots of chairs at the pool.

Room needs some updating. Some furniture had rips; tub drain was rusted; not stocked well in kitchen. Items left in cabinets from previous guests. Not cleaned every night.

everything

Great location, very comfortable room and pool area lovely

Noisy fridge

We loved Everything about this property

The property is nice and clean and beds are very constable.

The unit that we staid the AC was very loud

Beautiful location, nice rooms, friendly staff

Nothing

Great place to stay with family and friends!! Room service and meals were very good! Pizza and sandwiches worth the price, also very fresh!

Staff. Maintenance crew were awesome at the boat ramp.

The crowd.

Nice room with everything we needed in it. Restaurant was good and the location is fantastic with the beach offering the relaxing time we wanted after the relentless pace of Orlando.

I could have booked a longer stay.

Room with balcony & view was awesome. Comfortable bed. Great layout of room.

The electronic wrist band chip does not work immediately to open the door, one has to try several attempts to open door, taking it off and trying it again. Other times it worked straight away.

Well situated, and good options for water sports, and the people assisting with the water sports were really nice.

It’s very noisy, especially if you are on the road side, you can hear cars throughout the night, and you can hear your neighbours, and the vending machine. It was difficult to sleep! There weren’t many eating options, just the one place, Gus’ grille, which was ok, but the drinks weren’t good and the server got annoyed at us for wanting to pay the bill. The pool was very small, and people were drinking while in the pool (there was music) and being a bit inappropriate, so not really my scene. The water pressure from the shower wasn’t great either. So overall it was ok, but not a place I would return to.

Well maintained resort centrally located in Key Largo. Sunset view from the resort's activity area was to die for.

Being placed in a accessible room, but the staff corrected it immediately by changing our room.

everything

nothing every thing was exceptional

good hamburgers

- The shower head was leaking water all over. We had to cover the floor of the bathroom with towels and even out of the bathroom. - Shower hear was loosen and we couldn’t hold it to a certain position. - On our second night, when we returned to the hotel around 8pm, the room was not cleaned. - On our last day, my sister and her two kids came to visit around 3pm just to spend couple of hours with us and eat, however, a very rude gentleman who was supposed to be a security manager asked her out. I asked to pay for a day-pass for my sister even though she was going to stay no more than 3 hours but I was denied of that option at the front desk. Extremely disappointed being this our first time staying at this hotel.

Room was spacious and clean. Hotel location was excellent -- right on the water. The bed and pillows were super comfortable. The linens were high quality. Had dinner at the Gus Grille -- excellent food and service. Only stayed for one night so didn't get to utilize the beach or pool facilities. We headed out early the following morning to Key West.

No complaints.

We arrived early and, although we couldn't check in, we were able to use all of the facilities including the pool and sunbeds. All of the staff were very friendly and helpful at all times. The bedroom had a partial view of the sea/beach and was very comfortable. The pool area is accessible only by a special wristband, which leads down to a private beach area. Very pretty and we saw an amazing sunset.

Obviously going during the Winter months I have learned that it is very popular for travelling Americans and found it very pricey. The resort is also on its own, not much else apart from the resort facilities, but we knew that when we booked.

the Rooms very nice

big open , very cool …

Breakfast was awesome....delicious an great staff

Nothing