We booked a nonrefundable stay costing $2,383.91 for 2 adults/2 children as agreed and detailed on the Booking.com website. After entering our details as a family of 4 the website directed us to The Main Street property. I have screen shot the details where it clearly stipulates this accommodation for 4 people. The actual details of the property twice confirm it as a 2 bed property. After we paid up front we get a booking confirmation. This DID NOT stipulate that the property was only suitable for 2 people. Again, I have this confirmation saved. A few days later we get another confirmation from Vacasa which then detailed 2 people only!!! I phoned up 6 times to switch or get my money back but was refused on each occasion. I was told that the payment was non refundable even though the Booking.com website was detailed incorrectly for 4 people. 4 days before the vacation I had to book a further accommodation which was much more expensive. I have screen shotted all the information and am sending it through to Better Business Bureau to get some resolution. I am completely disgusted with the way we have been treated.

I checked in close to 9 pm, and the staff was super friendly and helpful! The location was great and parking was effortless and convenient. I would definitely stay here again.

The bed wasn't the most comfortable.

Great central Breckenridge location and close to ski equipment shops and Quicksilver Express Lift. Good onsite underground parking, albeit a little tricky to navigate!

Room was tired, lots of lights not working or bulbs missing, broken dishwasher that had leaked on to the carpet leaving a massive wet patch. Broken shower door….very noisy until late in the evening (there’s that great central location for you)

Location was great.

nothing

Clean, comfortable, and easy walking access to everything

Nice receptionist

The parking was confusing

Bedroom TV did not work

great location and pool!

the person working the front desk was very nice and helpful. we had a nice view of the city

It was very difficult to navigate the facility. The parking garage was like a maze, it was hard to find our appropriate parking space. Also, with there being multiple buildings, it was very confusing trying to find our room, after leaving for dinner and coming back to the room

location

needed serious updating; no drawers for clothes; elevator issues

Fantastic location, clean and spacious

Pull-out sofa bed was terrible; no padding on the springs whatsoever-not sleepable.

Location was awesome but it was cery hot in the room even though there was one fan we left window and sliding door open we could hardly sleep cause it was hot! Also no regular tv.

How hot it was

Clean sheets and towels. Great location, downtown. Nice pool and hot tubs.

Dishwasher didn't clean dishes (several attempts-cycled through to heated drying, but no water appeared to have circulated to clean dishes); no dishpan and missing sink strainer basket or sink plug made hand washing dishes difficult; only 3 dining chairs at a small table (6-person rental); light bulb in bathroom broken (not just missing--no replacements available); one table lamp missing switch, (had to plug in to operate), wall mounted hair dryer didn't work (dryer in drawer did), coffee pot lid broken at hinge and coffeepot hardware misaligned; smoke alarm malfunctioned, going off when no smoke was generated during cooking; failure of staff to deliver clean sheets requested after asking in lobby and later, over phone--after third try, we were able to collect at the reception desk; tv in one room did not turn on with equipment provided; toilet seat in one bathroom had paint scraped off a large section; key cards didn't always work, even with careful handling. Could have used screen in balcony door--when opened to cool unit, two wasps flew in. Photos available upon request.

Location

Clogged shower drain. Broken sofa bed. Leaking bathroom faucets.

Unit was roomy and well equipped kitchen. Master bedroom perfect! Comfortable king bed, desk, closet, large bath area.

Second bedroom has bunk bed with under bed rollout mattress meant to sleep 3, but this wasn’t realistic. top bunk was impossible and frankly dangerous to access, and there wasn’t enough room to roll out bottom under bed unit so person sleeping in it could avoid being stepped on. Our fourth family member ended up sleeping in living room. Also, no AC became an issue for us. Nights were cool enough to keep windows open but street noise kept us awake, and the unit became uncomfortably warm for sleeping. It was tolerable during the day, but it was early June. i wouldn’t consider staying here without AC in July or August.

Two people available at the front desk most times. Friendly and easy to get information.

Better pillows on the bed.

Clean rooms and excellent location

jacuzzi was cold or not working.

Great, beautiful and comfortable property. Loved our room and the location!

The parking garage was a little confusing but once we figured it out it was fine.

The bed was comfortable

I cut my foot on broken glass that was on the floor obviously not cleaned very good.

I love Main Street station and breck but the condo we got #1212 was unloved and poorly cared for. no supplies to make us feel welcome / lightbulbs out / no vacuum / clear the owners of it didn’t take care. I’ll be more careful which condo I rent next year. our last experience was wonderful and thus one was not.

see above

location is great!

just a little dated decor.. but cozy and clean.

location

carpet worn to subfloor, both bathroom fans screech

Beautifully decorated, well equipped, clean and very comfortable. The location was perfect.

nothing

Location is great

the entire experience from booking the trip to seeing the room was deceptive and I felt like I’d been scammed.

Please ditch the shag rug. Shag rug was full of sand and grit. When I picked it up to move it off to the side so I could open the sofa bed, sand and grit scattered all over the floor. We did not have daily maid service (there was also not a broom) so we had to endure filthy sandy floors for five nights. Not good.

Size of unit. Convenience to ski hill and amenities in town. Free parking.