The bed was comfortable and the TV worked well

The tub was clogged up, and the floor was extra slippery, I almost fell. The housekeeper indicated that we must leave the air conditioner running or the floors get sticky however the room was extra cold when we entered in and turned it off for ten minutes. The balcony has no privacy we were basically facing our neighbors, it was just a weird and uncomfortable feeling. The shower head is trash. It barely comes out and you must make sure your body is aligned with the stream of water coming out. We went down for coffee at Starbucks, the store was open, but not a person in site. We waited and then left to go somewhere else.

La ubicación

Q sierran muy temprano el bar

Céntrico, buena vista sus piscinas el personal de servicio de limpieza muy amable

Todo me gusta

L’emplacement - les piscines et spas -

La saleté et beaucoup de moisissures dans la chambres et odeur d’humidité.

Loved the pools , staff, restaurant , and the view !

Only downfall , we couldn’t figure out the tv .

Vista para o mar ,

Banheiro pequeno

Clean comfortable room. Wonderful staff. I would recommend this hotel to others.

The long line during check out was ridiculous (for the elevators). I had to walk down 15 flights of stairs to get to the bottom.

I liked they had a restaurant inside the hotel . And a pool inside and out for my grand baby . I liked how the staff was very pleasant and helpful .

The elevator was really hot . And very slow .

The restaurant staff were amazing and the food was delicious

The bed was harder than what I’m used to but big and nice nonetheless

The water features and location were excellent. My kids loved bopping from the beach to the indoor pool, outdoor pool, and lazy river.

The floor in our unit was really scratched up. I couldn't figure out a way to position the shower curtain so water didn't get all over the floor.

Good location and beautiful resort

Front desk person seemed like he didn’t want to be at work that day so he wasn’t in the best mood but that was it.

I Liked the ocean front view. Had excessive amount of water and or moisture on floor and night stands.After that everything else was ok.

toilet didn't work properly, and it leaked. room did not get cleaned and no new towels while we were there.

bed was nice. access to the beach was nice.

La ubicación, las piscinas, todo muy bien…

Lo único q no me gusto q uno de los elevadores no funcionaba para el piso 18. Donde yo me alojaba.

The location was great! The size of the room was great for our little family.

The check in process took 3 hours and when asking for updates staff was frustrated, finally after asking staff to personally go check it was ready had I not of asked them to go check we would of still been waiting. The room walls and lamp shades had mold and mildew everywhere ( I'm allergic, so now I have a body rash). The fridge was rusted, and the ice maker didn't work. Had to have someone come fix the TV, and the phone didn't work.

The location was great

the sheets were ripped, the fridge had rust on the outside and inside. Some of the furniture was pealling other had pealed. When they cleaned the room the garbage from the previous guest was still under the sink...the windows curtains were dirty

Everything

Size of room

Great view!! The pools and bar was a great asset. Over all good experience

My room 308 was out dated and not as spacious as I thought it would be. Room Def needs updated!!

I love the location it is right on the beach. I would wake up to looking at the ocean and it was an amazing experience! The restaurant is good and easy to get served.

I did not like the checkout on Sunday. It was so crazy but the staff did the best they could to control the traffic flow. Leave out early is key if you can. It took my partner 30 mins to be able to get on the elevator with the cart.

We didn’t have breakfast there

Wife has to use wheelchair, the bathroom door opens inward and blocking her from getting in the bathtub. Bathroom very small

Un poco bien

No era el cuarto que lo que ordenamos Nos dieron un cuarto que no era por lo que aviamos pagado, nos estafaron Y pedimos ayuda y nos ayudaron

The location was great, close, and convenient to all attractions and restaurants. The room was very clean, and the bed was comfortable. Check-in was effortless.

The only complaint I have is the vending machines on main floor were down the entirety of my stay and the coffee shop never seemed to be open, always closed for maintenance.

Everything was pretty decent

The floor could of been mopped with a good wet mop , was sticky and upgrade the matress, but was pretty clean other than that room 1022

I liked that it was beachfront and close to attractions.

There was mold covering the walls and ceilings, it was hard to breathe in the room, the staff was dismissive and uncaring. The pool always had bits of food and garbage floating in it. I would never recommend this to a soul.

Clean friendly staff great location

No smart tv in the living room

Once pools were clean , being outdoor on pool deck was nice .

Could be a lot cleaner . Pools had bulid up sludge all around were water meets level height. & weren’t cleaned before opening time period . We’re getting cleaned right after opening. And in my room I was staying in there was black mold on ceiling & vent , that’s just been painting over &over .

The studio are dirty, floor stick, dust.

Have cockroach in my room in the bathroom sink and kitchen. Some people from front desk are rude and give to is a bad look to answer questions.

I liked that it was a beachfront property.

There were too many pets on the property.

Location, entertainment, kid friendly.

Nothing

Convenient to the Convention Center

No cleaning of the rooms during our stay. Requested for sheets to be changed due to waking up with several bites and no one came to the room. Regardless of Covid - rooms should still be properly clean and at least cleaned when requested

I loved that I could bring my pets in a clean and safe environment. The hotel was quiet, non smoking at all (always a plus). I liked that the pool area had a bar and also hammocks.

They would excel if they had a goods/ mini grocery store for the quick buy of forgotten trip stuff so you don't need to leave the premises. The washing machines were outdated. I wouldn't mind using an app to pay instead of coins.

The pool and hot tub were very chlorinated and it was very strong.