Nothing

The staff was so bad and mean they charged me way more then the booking website had told me

Clean facilities and attentive staff. I was pleasantly surprised by the spaciousness of my room and overall found the location convenient and the rooms comfortable.

The snacks and drinks for sale were ridiculously overpriced. The "business center" is a single computer and printer. I wish room service was offered!

The bed was comfortable and room was spacious

When we first walked in the lobby had a smell and it was a constant urine smell. When we checked in there was someone at the counter with blue/green hair who was very unpleasant and rude. No housekeeping came to clean our room. Our balcony door did not open, our hair dryer did not work, the coffee machine did not work.

Location

Restaurant staff in the AM was rude

Nothing

No parking, the alternative parking garage did not work staff was nonchalant when asked about it.

The room was fine at best. No cold water, sink & tub didnt drain at all, when we asked for it to be fixed it never did. The breakfast was decent, it was served like a restaurant style with menu and bar but the food itself was mediocre.

The laundry facilities were NASTY. my clothes came out dirtier than they went in. the hot tub was closed without mention. the pool was absolutely disgusting as well as the entire patio. no cushions on the seats, the walls and floors stained and deteriorating, and furniture falling apart. terrible amenities overall. the staff wasn’t informative and gave terrible instructions for their confusing parking set up. we were told the garage was sold out and never given a code. the hotel has like 30 spots and then the garage is attached on the opposite side of the building. to which we were trying to navigate at 11pm when all the spots filled after being given no code. The room came with two towels for two nights, no bags in the trash can, dead bugs and hairs pasted to the tub, and a nasty balcony that hasnt been cleaned since they opened. this whole place needs some serious updating. NOT WORTH THE PRICE. if youre going to charge these amounts, at least have the amenities listed.

I love the fact there is a balcony with a view of the mountains and downtown Denver. That is the reason I booked this hotel for a second year in a row.

There was an issue with bugs in our first room, I booked the room with a view but we got moved into a room with a "slight" view. Never got refunded for the room difference. Was told I would see that on my bill, I paid ahead so there was no credit credited back to me. Disappointed in that. Parking, hmmmm get there early or no parking to be found. There was a giant semi parked in back and didn't understand how people were going to get out of the spots without hitting the other cars. I would book this hotel again if they promise me that they have taken care of the bug issue.

The beds were comfortable, and the room was clean.the size of the room was nice. I liked the convenience of more than one elevator working. The food at the bar for breakfast was good and the options of food was good too. The night lobby gentleman was so courteous and helpful.

The door to the balcony was difficult to open. The luggage cart had a broken wheel. The purple haired girl who is daytime lobby staff was rude and more interested in messaging on her phone and talking to her friend that came to see her than she was helping us.

location

dirty, pool under maintenance, broken drawer not a good stay

the property was good. didn’t know I’m order to get room service it had to be requested

when I booked the room back in January I requested two queen beds. when we arrived I was told those were over sold and was given a room with a king. well i vacationed with my brother so we weren’t going to sleep in the same bed. so they brought us a cot and that was for two nights. I had to keep asking for a room with two queen beds then finally got it Friday evening. HOWEVER, NOT WHAT I PAID FOR !!!! very very uncomfortable sleep

restaurant was good. room was decent

I paid for a 2 bedroom suite and was given a regular room

Friendly night staff Darnell

Dirty towels, air conditioner did not work, had to switch rooms and overwhelmed with Moths

It’s convenient to I70

nothing

Great view of the mountains, clean, and comfortable! Great for the price.

The parking is a little finicky and getting up to the hotel from the underground parking garage was weird with the elevators under construction.

Staff were extremely professional and helpful. The hotel was also quiet and had a spacious, comfortable lobby. Perfectly suited our needs.

nothing honestly, as soon as we arrive the hotel smelled like sewage. or bad plumbing.. the staff at the front desk a man who was very rude and couldn’t give us an honest explanation of why it smelled.

the smell, the lack of cleaning of the room. I have pictures.. dirty towels and sheets.. very bad

Wasn't complimentary....

The cleanness

THE RUDE RECEPTIONIST