breakfast was great! the quality of the food, the variety of choices and the staff we’re excellent. easy check in and check out

pillows too squishy and flat

Check-in

Pictures online did not depict property accurately. Room was small and had slight smoke smell. Bathroom was tiny and shower walls were discolored from lack of proper cleaning. A ton of extraneous noise including what sounded like a pipe auger running above us on a Sunday morning at 9AM.

Expensive Parking fee. facilities kind of old

Just a fine and classy place.

Beyond my budget range

Clean

room was not ready when I checked in that evening

Property was located close to the convention center and was easy in and out to major highways.

Everything was OK and keep striving for perfection!

location

breakfast

clean hotel, friendly staff. good location. great stay.

I booked a room with a king bed. When we arrived to check in we were told because of booking the room with booking.com they did not have to guarantee us that room. We were given a room with two double beds instead and charged the same amount. The girl at the desk was not friendly or helpful whatsoever.

Very nice hotel, had a large bar and restaurant inside. Able to buy snacks & alcohol & checkout yourself. Staff was great and the room was very clean. They also had soap, shampoo & conditioner in the shower on the wall in large bottles.

We were there for a dinner dance and they wouldn't give us the union price since the rooms were all booked, so we had to pay a higher cost even though they still had rooms available and on top of it we paid for breakfast which would have been in the price of the union room.

the location

Clean and well-sized room, friendly staff

Breakfast not included, people going in and out with the convention center and connected shops

Great location, friendly helpful staff

For the money(close to $500), the bed was awful. Very uncomfortable for both of us

As soon as your walk in it is beautiful and smells divine. Such friendly staff and they allowed us to check in early. Great working spaces. The bed.... oh was the bed ever lush and comfortable! The shower was heavenly!!! The small added touches like my name on the tv as a welcome and goodbye didn't go unnoticed. We will be staying here everytime we come back to our fave city!

Not one complaint:)

The overall experience .

Just a beautiful place.

NA