walking cloae to the beach

Breakfast

The only good thing I have to say is the beach is beautiful and well groomed with lifeguards everywhere down the strip and some good restaurants.

Where do I start? This hotel is disgusting, extremely dirty with mold in the shower and it’s the worst hotel I have ever stayed at. I checked online reviews, they said it’s out dated but clean, I don’t know what level of standard they’re used to but this is a horrible hotel. I requested a high quiet room away from all noise and traffic, my usual requests in a hotel, we were not accommodated in any way, we were put in a room below the breakfast room on the 3rd floor so every morning at 6am the banging doors and scrapping chairs start. Because we were on the 3rd floor the hallway is entombed because of the parking garage so the bedroom window does not look outside but onto the dark dank hallway. Next door the raging music and noise is endless and I was not warned during my booking that there were concerts and festivals every day. This week it’s a hip hop festival. We have mold in the shower, I asked 3 times for it to be removed and it was not. There is no housekeeping to speak of, I saw only 2 women for the entire hotel, so you have to take out your own garbage and towels and leave them on the floor in the hallway for pickup. When you ask for things like extra towels or TP you get the eye roll and attitude from the front desk. The elevators are not always working. The halls and stairwells are filthy and never cleaned, someone dropped jelly on the floor and it remained there for days while it was stepped on and dragged down the hall. Our room had hair on the carpet and dead bugs on the counters. No privacy curtain on the bedroom that looks onto the common hallway so we had to keep the heavy curtain closed at all times. Every glass door and window in the hotel including our room is grimey with hand smears. The pool deck is not hosed down daily. The staff smoke in the underground garage. Bring your own soap, disinfecting wipes, and shampoo and I nearly had to go to Walgreens across the street for TP.

Convenient to all shops and restaurants. Staff was exceptional, went above and beyond to ensure our stay was fantastic. The front desk manager is very nice and helpful.

Rooms need to be updated and/or have some upkeep done. Breakfast could offer a better variety.

Room was clean and the view was extremely beautiful, the breakfast was exceptional and Chris was so friendly and made our breakfast great!

The house keeping we had to go look for clean towels and had to go downstairs to front desk for toilet paper.

Older hotel,but very clean,layout of room was very nice.

Nothing

Welcoming. The manager walked with us to the parking spot. What a wonderful service, thank you.

Please put some drinking water in the room and at least two tissue papers.

Room and location was perfect .

Breakfast could be better

The room was exactly what we needed for three people. The breakfast staff was very friendly and accommodating . All of the hotel staff very friendly and helpful. As a disabled person they helped me with everything I needed. Would definitely stay there again on next vacation!

breakfast was good..easy access to the boardwalk and beach.

Room had rust along the window frames..there were mold in the room walls

was not very clean. elevator broke down. balcony doors where hard to open.

the veiw

We loved everything about it. The staff were awesome. Will definitely go back.

There wasn't anything we didn't like.

Breakfast had a great variety of items and tasted really good, But most of all the employee (male) bringing all the food out was wonderful! Singing and talking to everyone. You could tell he cared about his job and making the customers happy. Music playing was a great way to make the morning.

You could tell they were in the midst of remodeling. But that can't be helped, since they were only trying to make it better for the future.

It was clean, great location, and good staff.

location

I’ve been coming to VA Beach for years and now they’re charging a “resort fee” on top of 2 different taxes .. starting to get a bit pricey

access to the beach, Chris the cook.

front desk personnel was horrible. very very filthy. all furniture was broken and ripped up. shower leaked so profusely that there weren’t enough towels to dry the floor

I really enjoyed my stay

The breakfast in the morning was wonderful and the staff was great

Everything was perfect

N/A

the nice corner room. 2 separate balconies. cleanliness. receptionist was great. the parking was excellent and the breakfast was delicious

I loved everything

Everything

Location

Only 1 elevator was working

Breakfast was fantastic Staff was fantastic as well View from room was exactly what we wanted Staff was more than accommodating We would love to return to this hotel on our next trip

Pricing

location/ Oceanfront

Bathroom sink clogged

saw that it had been upgraded very nice upgrade

the outside balcony needs work was afraid to stand up there but I took a chance outside work is needed