good to excellent

radiator is not good

Breakfast was great. Waffles were exceptional! Loved them! The woman working the breakfast was especially wonderful and asked about how my daughter did at her dance competition when she found out that’s where we were headed the morning before. The room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo. Very nice stay, and Starbucks is right down the street. Beyond our expectations. Would definitely recommend.

The only thing that wasn’t great, the hard boiled egg seemed bad. It peeled great and looked fine, but when I took a bite, it tasted like a bad egg.

Location was great, the surrounding area was historical. The hotel itself was very clean.

Loved the homey feel of the hotel, and that it was quiet. There were some cute ships in the area as well.

Only thing we didn't enjoy was our shower - there was very little pressure, but it was not a major issue.

Breakfast was very good, lots of options and always well stocked. The fitness room was modern and clean. Pool was a little cold but the hot tub helped. Overall a very clean and well maintained property. Staff were wonderful.

Pool was a little cold.

We so enjoyed our stay for a quick stopover in Buffalo. The pool and hot tub were my main reason for looking into this hotel (they were worth it!) but the reviews both here & on Tripadvisor are why I went ahead and booked! It absolutely did not disappoint! Location is great with plenty of stores and restaurants all around. Everything in and around the hotel was very clean! Another gem? The staff were exceptional! From everyone we encountered at the front desk, the morning breakfast room (Judy and Sheri), even the housekeeping - everyone was always so friendly and ready to help with whatever was needed no matter the day or time. Should we ever be in the area again, we’ll definitely be staying here!

Breakfast was standard and while I did find things I could eat, if you have a limited diet then it could be a little difficult to enjoy. I would’ve loved to have some dairy free milk or gluten free options.

Comfortable beds, pool, gym, breakfast Location of hotel

Elevators dated Paint peeling from bathtub Unable to stream on TV

Great location -- within walking distance to restaurants and town shops but not noisy from traffic. Two young men at the front desk were friendly and shared helpful suggestions about local eateries and attractions. We were only about 30 minutes from Niagara Falls.

Nothing earth-shattering. We couldn't get a constant fan to run in our room as white noise and the night staff person was not familiar with the controls. We were also disappointed to discover that they only had light roast coffee.