Staybridge Suites Wilmington-Newark, an IHG Hotel
A proposito di questa hotel
Situato a Newark, nelle immediate vicinanze dell'Interstate 95 e a pochi minuti dalle attrazioni locali, questo hotel con sole suite offre tutti i comfort di casa, tra cui una cucina completamente attrezzata.
Servizi
Piscina
Aria condizionata
Animali domestici ammessi
Cucina/angolo cottura
Internet/Wi-Fi
Caminetto
È consentito fumare
Parcheggio
Lavanderia
Lavastoviglie
TV
Accesso con sedia a rotelle
Palestra/centro fitness
Mappa di Christiana, DE
Hotel in Christiana, DE
Motivi per prenotare
Ottimo per gli animali domestici
Include gli elementi essenzialiPiscina, Animali domestici ammessi, Cucina/angolo cottura e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
€€€€
Recensioni
3.6/5.0
Buono(159 recensioni)
100% di recensioni verificate10.0
I fell in love with the area
1.0
Location
First room smelled of smoke as smoking area outside window. Lock on inside the door falling off and unusable . Moved room to second floor and all elevators out of service for the length of our stay.
3.0
Free guest laundry.
Comfortable bed.
Stove top, microwave, and full size fridge in room.
Pictures online were better than the actual room.
Elevator did not work.
The tub had a lot of chipped paint, as well as the wood in the room.
Lots of little gnats and hairs as if the room was not properly cleaned.
TV remote buttons did not work and not a smart tv.
Rooms not soundproof, could always hear people in the hall and doors slamming.
2.0
the rooms were a good size and the bed/pillows were comfortable.
The pool was in disrepair. After games in the morning and 6 hours until dinner, there is nothing to do in this area of Delaware. I really expected the kids to be able to use the pool. the elevator was also broken but I take the stairs anyway so that didn’t upset me as much.
9.0
I was skeptical after reading the reviews but was pleasantly surprised at how great the hotel actually was for our one night stay. They room was excellent! We had a 2 bedroom, 2 bath suite that had a small kitchen area and living room. The bed was comfortable and the shower was hot. The breakfast was adequate and offered several choices.
N/A
7.0
location, friendly staff
the bed was very uncomfortable. this facility is dated compared to other Staybridge’s I’ve stayed at.
8.0
I liked that they served free dinner Monday through Wednesday with beer or wine. I thought that was awesome. I also liked the free breakfast and complimentary items.
I didn't like that they put a hold of $70 on my card in case of damages since I used a third party to book the room. I also didn't like how long the stove took to boil some water and how loud the dishwasher was. Also, I didn't like having to go to the front desk almost everyday for coffee. I think that should they should already put enough in the room for the amount of days you stay there.
10.0
The Hotel Staff was excellent ! Our room was comfortable , warm spacious and very clean , management answered all my questions and requests . I will definitely stay here again when I visit the area
8.0
The breakfast was acceptable. The staff was polite. The room was the best part. Very comfortable.
I could hear the dogs from other rooms late into the night and the upstairs guests until after 1 AM.
The staff member at check in told us breakfast was at 6:30. We came down to find it was actually 7:30 since it was Saturday. We would have made other arrangements had we known the correct time.
7.0
Staff was responsive.
Room and appliances need to be upgraded. Breakfast was on time during the weekdays but was late on the weekends and holidays.
8.0
Good space, comfortable main bed.
Not well equipped in kitchen. Not enough silverware to accommodate 3 people. Small pull out bed.
10.0
professional staff with excellent customer service, breakfast, dinner, spacious rooms stocked with all your basic needs. Superb housekeeping staff very helpful, hardworking and friendly! Definitely will extend my stay!
n/a
2.0
Breakfast was quite good. Location was convenient.
I am leaving Staybridge Suites Wilmington-Newark and have mixed feelings.
Through booking.com I thought I had reserved a 1 bedroom suite with 2 double beds. This was the source of the issue as there were no rooms like that available, although the booking.com website indicated that there were. Standing outside the hotel that evening, I went onto the booking.com website to find that the website indicated there was still one of those rooms available and I knew full well there was not. Very misleading on the part of booking.com.
My adult daughter spent 4 hours in surgery the same day we checked in and a total of 10 hours in the hospital. She was in a great deal of pain when we arrived at the hotel.
When I arrived, Keshaun G. indicated that we had a standard room. This obviously would not work as my daughter needed the one bed available and her father and I had a one-person pull out couch available.
Keshaun called Tara H. who indicated there was nothing she could do. She was very rude and insensitive in her approach. My favorite phrase had to do with not having to “fix my personal problems.” Completely inappropriate. She displayed an insensitivity and aloofness not in line with the image I am sure the organization wants to present.
Keshaun called his manager and was able to secure the final room for me at no additional charge. At least he thought he did that as I checked at the front desk this morning and had been charged for both rooms. The young woman at the front desk issued me a refund for the second room.
I appreciated Keshaun’s efforts. He indicated that this type of situation had occurred with booking.com and that the remedy was to charge for one room while providing two. This baffled me as Tara never suggested this or any other remedy. She just kept repeating there was nothing she could do in her rude and condescending tone.
10.0
Clean room. good location.
6.0
The location was good for what I needed.
Only one washing machine for the whole hotel, the others were out of order and no reply to my email complaining about the situation. Night staff too busy on their mobile phones texting and made me wait at reception until they had finished texting - poor customer service. Hotel was dated and communal areas were scruffy. Really disappointed by this hotel after paying the amount we did. Won’t be staying here again.
8.0
Clean, good breakfast, quiet
It took a long time to get checked in as there was only one person at the desk
The bed and bedding were uncomfortable and we did not get a good night sleep
10.0
clean , comfortable and efficient
na
5.0
I liked the way the breakfast was set up.
I wanted to relax in the pool. However, we could not use the swimming pool because local residents who do not stay at the hotel seemed to come and play (about 20 people). They stayed until the swimming pool closed and they left the hotel. I
4.0
Location is good. Overall it's clean.
When we arrived at the first night we were very tired and wanted to get some rest. But there was a party in the garden and it was very noisy people were singing loudly with speakers and it didn't stop until 12:00 am... Never seen a hotel like this before.
And then the front desk staff in the second night was very rude... I was buying some snacks but he seemed very impatient and when I said thank you very much he didn't reply a single word but kept looking at his phone... Again, never seen a IHG staff like this before...
5.0
I like the hotel room and breakfast
We didn't like that the hotel was connected to another hotel that shared the pool and the back area. They had karaoke late at night. People coming from parking and just coming swimming. I feel like the room price should have been alittle better what they were with some issues.
9.0
The room was clean, spacious, and modern. The bed was really comfortable. The pool was so nice.
Nothing
5.0
Breakfast was minimal. Needs a bigger selection.
Not enough food choices for breakfast. The popcorn in room expired a year ago. Kitchen sink didn't work.
8.0
It would have been nice to know you the hotel serve dinner nowhere online did I see it on there
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Christiana?
Il prezzo medio per un affitto a Christiana è 127 € per notte. Questo affitto è 49 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Staybridge Suites Wilmington-Newark, an IHG Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Staybridge Suites Wilmington-Newark, an IHG Hotel è disponibile una piscina. Buona nuotata!
Staybridge Suites Wilmington-Newark, an IHG Hotel accetta animali domestici?
Sì! Questo hotel accetta animali domestici. Per ulteriori informazioni, si consiglia di contattare il fornitore di prenotazione in merito alle politiche sugli animali.
Quali servizi sono disponibili presso Staybridge Suites Wilmington-Newark, an IHG Hotel?
Abbiamo trovato 13 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, animali domestici ammessi, cucina/angolo cottura e internet/wi-fi.