Excellent

Everything from checking in to the room it self was great. The bed was very comfortable. The breakfast was also good.

Staff very friendly

No USB outlets. Bath exhaust fan exceptionally loud

It was a very nice stay generally and was as expected. My major negative was the inability to get Marriott rewards the reason given was my rewards number or customer number was incorrect. This has happened before and I can’t seem to get it straightened out. The other issue was the facility was hard to find especially in the dark. I had to drive by it three times before arriving. It is off the main road behind other hotels and businesses.

Great breakfast

everything

nothing

The pull out couch while still not great was not horrible and the one lady who checked us in was nice

The light switch right inside the door did not work, the safety latch on the door was broken and was attempting to be held together with duct tape, the walls were paper thin you could hear everyone all night and the one tv would not even turn on. To make things worse I was double charged hundreds of dollars and when I nicely brought up what I thought must have been an honest mistake I was told it didn't happen and I'd have to contact my bank. We were supposed to stay 2 nights but absolutely not! I never leave negative reviews but this place was just awful I'll never stay here again

the bed

the tv, how small the room was, the night time desk lady was rude. said it was 134 but they took 180.

Food was good. Lots of choices. Constantly replenished.

The $9.73 charge on my bill with no explanation.

most of the staff was great

my mattress had a deep hole it was so uncomfortable and the hotel was booked so there was nothing they could do for me , the second night I slept in the chair the mattress was so bad

Loved the room. We had a queen bed with a pull out sofa bed. It was separated with a bed room area and a living room. Each had it's own TV. Perfect for our party of three which included my husband and I and our college age son. The staff were super friendly. Had a full breakfast that was wonderful. Close to the NC Zoo and shopping and restaurants. Beds were very comfortable.

Pool was out of service. Wish the exercise room had more than 1 treadmill. Only had a treadmill and 1 elliptical and weights. Both it and pool are very small.

Overall everything was good. Food, stay

The tv wouldn’t work or stay on when using Netflix or

friendly staff and comfortable

the pool facilities were closed but they allowed us to use the one at the Hampton inn across the street

location

They didn’t disclose their pool wasn’t working until after check in

Rented for indoor pool and Jacuzzi, and it was closed. 3 o'clock check in, and room wasn't available until 4. Greeted by ants in bathroom and on window sill. Will NOT stay at another Fairfield by Marriot. Misrepresented accommodations and the First impression is a lasting one. Will not recommend staying at these hotels.