great employees , club food , restaurant comfortable beds

cleaning staff didn’t pick up dishes and trash from room service outside the hotel room entrances in the hallways for the couple nights we were there, other than that very clean hotel.

clean

no outdoor pool

EXCELLENT

NOTHING

clean and neat

nothing everything was great

Breakfast was not good

Choice could be better

everything

everything was fine

Decent buffet breakfast. Dog friendly.

Cleanliness. Communication between staff.

Pretty Hotel, but not as clean as it should be

Our stay was not pleasing. I booked the room so my partner and I could have a belated Valentine's weekend, the kids had a sitter, and we had some alone time. Upon arrival to the hotel, it was absolutely FLOODED with kids there for a hockey tournament. And while obviously that's not the hotels fault they booked, there should have been some kind of notice at booking there was an event like that. We purposely got a hotel away from downtown and the beach for the quiet. Additionally, the hotel did absolutely nothing about the kids running and causing a scene everywhere. Kids had hockey nets set up and we're playing in the hallways, in the lobby... We tried to use the gym facility and kids were running around throwing balls. One of the reasons we chose this hotel was the indoor pool, kids running and splashing everywhere. Another reason- restaurant and bar! Selling point right? Nope. Kids running around there too. Don't try to use the office space computers- Minecraft tournaments 24hrs. So okay, we though we'd avoid the kids and order room service. Paid about 60$. My eggs were so salty I couldn't eat them. They advertised fresh fruit with the cereal option, but forgot that so I paid 8$ for a single cup of frosted flakes. They advertised 3 pancakes, the order only came with two. Additionally when we arrived at 4 when our check in was supposed to be 3, our room still wasn't ready. So they got us into a room, that honestly may not have been finished being cleaned. There was candy on the ground by the chair. We only had one towel. And there were no trash bags in any of the trash containers. And top of that a housekeeper apparently didn't know we were int he room and just used their key and came straight in our room, no knock or anything. This wasn't a cheap room, honestly we deserve our money back.

Nice location and nice room.

The walls are thin. The people in the next room were loud and coughing and sneezing all night. Couldn't get rest.

Location was great. Front desk staff was great.

I check in the wee hours of the morning. I was tired and my bathroom wasn’t clean. There was hair on the back of the door like someone blow dried this hair. The next cleaning it was still there it just seemed like the bathroom was thoroughly cleaned.

Tried to order a la carte but wasn’t an option for room service

Pool was small, wifi keep going in and out

The room was great and the service was too!

I could hear people above us from the vent in the bathroom which was really weird.