The evening front desk and maintenance staff were very friendly.

Had to get up and shake the cable cord to the TV every 2 or 3 minutes or it would fuzz out. Couldn't run the AC because it was so loud.

It's clean, confortable, they gave us a free ride to the airport.

Most of the staff people are not very kind; they are efficient though...

Clean. Renovated.

We got charged by booking .com and the hotel! We paid you and then the hotel charged us also! Won’t use you again.

Elevator was out. Put on 3rd floor and then had to tip staff to take our luggage up and down.

The AC was not working, the bathroom door was not locking, I informed in the front office but unfortunately it was not taken care, so we had to stay without AC for 3 nights.

Nice hotel. Professional staff. Nice selection for breakfast. Quiet.

The shower was too narrow. It’s maybe three feet wide when facing the shower head.

breakfast was okay, coffee was great, it was last minute decision to book a hotel due to jet turning around and causing us to stay longer in Anchorage.

price, i'm Alaskan resident, I wasn't asked if I was an Alaska resident to get a discount, i'm from a rural area of alaska and the price was a little too much for me

Breakfast was good. Hotel seemed very clean.

Once there, things were mostly fine, except for a very soft mattress. getting there, another story. I had called the night before to ask about transportation from the airport. I was told thatI should call that same general hotel number once ready to be picked up and a courtesy "shuttle" would come quickly. Nobody mentioned anything else. After picking up the luggage, we called the number and got moved around a bit until someone could help us. We were told a car would be right there. Luckily, I asked - before the person hung up - where "there" was and said we were right outside of baggage claim. "Well, that's not where our shuttle picks up. Go back inside, upstairs, and walk to door #1 - halfway across the terminal." It would have been really nice for us "70-somethings" to have known that earlier. The shuttle wasn't a regular hotel shuttle but a small car. The staff seemed to really try but there were so many small issues that weren't mentioned until a tad too late. Things that could have been checked on to make sure everything went smoothly, but weren't. For instance, "how much luggage do you have?" "Do any of you have mobility issues that will require a van?"

Great place to stay, close to bus routes and Mid-town services. The room was very comfortable with kitchenette and facilities. Breakfasts were fantastic - selfserve and a lovely area to eat and relax while watching morning tv.

Apartments cleaned every four days, so perhaps they could leave more bin bags for regular disposal and cups to last that long.

Beds were comfy and the room was spacious.

Bathroom lighting was too dim, would have been nice to have some lotion

Clean and quiet. Breakfast was fantastic! All the staff were exceptionally nice!

One elevator.

The room

No benches to sit on outside