nice staff. nice facilities. free upgrade.

there was a hotel special running during our reservation which gave guests a free 3rd night. when we tried to get this applied to our reservation, the manager said we could not take advantage of this special because we had booked through booking.com. I have a hard time believing this.

Great selection of pools and friendly staff. Loved the Peloton bikes and rowers in the fitness center

The staff (particularly pool and restaurant) were lovely, and the whole setting is charming. Nice coffee for early morning, lots of water, towels, sunscreen by the pool. The TV channel choice is good.

The music around the pools (*everywhere*) that starts at 9 and goes on until at least 9pm ended up being a bit much. It's great to have a bit of a lounge feel around the pool - but you couldn't escape it, it was too loud, and you couldn't doze off by the pool. Our room was also around the pool and you could hear the music in the room... ALL the time. Noise levels are actually a problem in the hotel - the hallways are noisy, you hear every conversation from every cleaning staff or guest. It is just not as restful as it should be. Nothing in the mini-bar was replaced as we used it; And neither was the free water.

Great location, just a block off of Palm Canyon, but far enough away that you don’t get the noise. The property is huge, and very well taken care of. Great, very friendly staff. And the fastest room service I’ve ever had!

The rooms could be better soundproofed. And maybe a Nespresso in the room?

loved how adorable it was. beautiful adult pool

that the cupboards and drawers did not open properly. being old does not mean they have to be in disrepair. at these prices they could hire a professional carpenter to fix the cupboard and drawers.

Ambience

WORST DESIGNED Room ever. AC unit blew on head of bed. NO dresser drawers. No counter in room. Minimal shelf and hanging space in closet. Big room but only one wooden kitchen chair. Dragged balcony furniture into room Surfaces covered with snacks & drinks for sale. Other rooms the same.

nice staff

felt like a motel

it’s a really nice hotel

the hotel very nice the Pool really cleane

close to downtown

was nice

location

rooms seemed dated and sparse

Pools were good, lots of options. The restaurant next door (same company) was the best ever!

All was good but needed a little extra to make it excellent!

the grounds are charming. pretty quite and chill. decor is cool.

The family pool. kinda sad and lifeless. music still doesn’t work from years ago. maybe it’s to make family’s not wanna come? The wellness tax. pay your employees a better wage don’t pawn it off to the guest and make the experience cheap.

The Avalon is a quintessential palm springs experience. It is not a very new property, probably built more than 60 years ago. The ownership group does a fair amount of reconditioning on the rooms now and then. The staff is excellent and the restaurant is consistently above average. There are newer hotels but if you go off season to palm springs the avalon offers fantastic price points for suites and bungalows that dont exist at a lot of other peoperties that are newer. I highly recommend that everyone stay at the avalon at least once to understand the soul of palm springs.

Bungalows great for families and the pool very welcome in the hot weather

nice location and clean

I did not like that doors could not be closed/locked. I did not appreciate that someone had their dog crap right in front of the door and did not pick it up.