The staff was incredible.

The halls and main areas were often lacking supplies (i.e. towels at the pool and working water and cups in the workout room)

Staff were very real people, offered assistance, very pleasant, and processed requests perfectly.

Large and spacious rooms, nice and quite area and hotel overlooking the river.

Liked the breakfast and shuttle service

No security there were issues with violence and vandalism

The location and the breakfast were both great. The rooms are set up well and have some great amenities. The check in was easy and the staff seemed pleasant for the most part.

Our room had a leak from an air conditioner above. This caused part of the sheetrock ceiling to fall in our room in the middle of the night. The room showed evidence of deferred maintenance that is going to cost the hotel major money in the future. Instead of fixing the problems, it seems that this location is just trying to get by with patch work.

Very nice room with nice beds, pillows, TVs and sitting area. Staff was polite and helpful. Breakfast was good but after a long holiday weekend, were without yogurt, bananas, regular milk (did have oat and low-fat milk), etc. But did have excellent choice of nuts for oatmeal (and theoretically yogurt), such as walnuts and sesame seeds. Surprisingly quiet in the room despite location next to the airport (sound-proof windows that actually work, I guess).

Main complaint: Shower curtain in Room 316 needs to be replaced immediately. Moldy and gross at the bottom.

Everything, very clean. Breakfast was included and it could accommodate 5 people in 1 room. Staff was very nice.

The hideaway bed was hard. Had to ask for additional towels even if we had been for coming that we were 5. No waffles on weekdays.

Breakfast was good

Swimming pool needed more maintenance and cleaning