the beds were comfortable

toilet kept running after every flush

The price was the only thing that was likable

The location was horrible, the rooms need an upgrade, television kept going out, people outside all night, felt very unsafe

Office staff was very helpful. Best customer service.

The manager was kind enough to help me go back up the stairs with my bag - after I carried everything up and had to return to the lobby because I couldn't get the keycard to open the door.

The mirror was cracked and the lights flickered over the vanity. Also, when I checked in a young women with a child was in the lobby loudly demanding the manager give her a room and she threatened to just sleep in the lobby. The manager even told me she wanted my room. I got the impression that this wasn't the only time someone known to the manager felt entitled to occupy any unbooked rooms. I could be wrong - but that was my impression. Since the room faced the parking lot - I could also hear loud conversations and people honking horns until very late (past midnight) - and I had to be up early for a flight.

The needs comfy

No jet tubs in bathroom

It was very close to the airport

They first sent us to room that already had people in it, then gave us a second room that was dirty. The sheets and pillows had stains and it was overall disappointing.

very friendly staff and supportive.

I liked everything and will stay next time if available

kindness of greeting

hotel is not in a great neighborhood

Location, close to the airport

Not for solo travelers, do not expect to be able to walk outside to get some food, you need to grab a cab The floor was sticky and there was an overall strange smell. The bathroom door didn't close Got my wake up call at the wrong hour

The room is great.

Front desk working lost paper work for reservations and threaten to put me out on their mistake. They got rude with my family and refuse to call up management to clear up problems and make a effort to try and fix the issues. They have more than half the rooms filled with multiple families of owners staying there partying and make loud nosies out side and taking up all the parking. The owners family makes the place feel unease about being there during my stay.

Comfy beds, very well equipped rooms (refrigerator, microwave, etc)

non-smoking room but smelled a lot like cigarettes

very clean

the mirror was cracked and the light in it was flickering

the bed

no breakfast

Breakfast was not served.

Rooms were dirty, covers had cigarette burns and they were dirty, you can’t enter the lobby even during regular hours. You have to stand outside to talk through the night window in 100 degree weather. You can’t speak with a manger to inform them of the problems.