How can I get refunded?? I booked 2nights , could only use one , online booking said changes to schedule to made through hotel office. I notified them via email. They only charged one night but booking dtill took money for 2nights. Hotel said refunds through booking.. booking says contact hotel .. is this a scam?

Beds are comfortable and good location

Bathroom water flush not working

TV remote did not work properly. Power button worn out. Other buttons worn out. Could not be replaced. Phone in room did not work. Was replaced by staff. Room was on second floor. When guests in room above were walking in their room, floors above were squeaky and annoying. The bed in our room was not comfortable. The breakfast was disappointing. Coffee was not very hot and the fact that each coffee cup was individually wrapped does not make sense due to time to unwrap and waste caused by discarding the wrap. Also lack of chairs at tables in the area, and dirty tables.

check in staff very helpful,really a gentleman

Breakfast was good, swimming pool clean

Well the desk clerk wasn't behind the desk for check in for like 8mins. Was hanging with other customers down the hallway by the conference room. Also only 2 towels for 4-people in a 2-queen bed, 1/2 roll of Toilet paper only had to ask the desk clerk for more. Otherwise it was a good stay!

Pancakes good

friendly personal! very clean!

It was clean, convenient and loved the amenities.

No towels at the pool. No one ever came to clean our room while we were there. Would have been happy to just had the garbage emptied. Had to go to the front desk to get towels and toilet paper.