Location.

It’s not in downtown AA but it’s okay.

Excellent location, easy check in and checkout.

How attentive and professional the staff was, and yet so personable. Well done! Also loved how pet friendly your facility is.

No coffee filters in the room. And staff had a hard time keeping up with the breakfast demands a couple mornings. We went out for breakfast the last 2 mornings of our stay.

breakfast was excellent and rooms were spacious and clean

it’s in a parking lot behind a mall practically sharing a lot with another hotel

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Location.

No greeting when coming to the desk. Tried telling us our credit card was rejected when I had prepaid and payment had went through. Kept wanting me to run my card when I showed her the hard charge on my card. We get on the phone to booking.com and once we reach someone suddenly she got it to go through. Not apologetic or anything. Just rude. Breakfast was a joke. So many people squeezed in that little room for eggs sitting in water and pastries. Spend the extra money and go across the street to Hilton.

Clean facilities, friendly staff

Great breakfast, very clean room , comfort bed.

Everything great, no complaints