Nothing I hated my whole experience on this short stay.

I brought my children to enjoy the pool for my 9yr old for her birthday was cut short. My visit here was the worst I have ever experienced at a red lion hotel or in any hotel I’ve ever stayed at. There was cockroaches by the microwave alive. Hairs on the bed as well as stained sheets. The hot tub didn’t work and the pool was just gross. I could not stand in the room more than to rinse from the dirty pool water. We left that room before midnight because we could not sleep knowing there was roaches which was the last thing I could take from here. I’d give it a zero star on my rating on this red lion hotel. I asked for a refund but was told to contact you guys.

right when you walk in. It has a bad smell. The lady at the front desk did not acknowledge. was on a phone call the whole time. Didn't really get eye contact. I wasn't informed about the hotel, room anything. Questions werent asked when arriving. Was given my room key which when we walked in. It wasn;t what I asked for then it was exchange. When upon walking into the new room. The lighting was so dark. There was a bad smell. Stains on the sofa. Stains inside the dresser drawer. A bullet hole in the window!!! cigarette burns on the curtain when it was a non smoking room. The windows weren't clean. Me and my family did NOT feel SAFE here so I requested a refund. She just looked at her computer not listening to me so I then explaned I would take photos. When we were about to walk out. She asked to see the photos, then to inform us she wasn't aware of the room and offer to give us another room. My family aid no and no we didn't feel safe here. I then later called my orginal booking agent and they finally assited me and informed me I would be getting my money refunded.

The water in the shower had good pressure and temperature.

The shower curtains in the bathroom had black fingerprints on them. The sink outside the bathroom would not drain. The lock system they have on the door did not make me feel safe. The entire hotel smelled like dog urine. The jacuzzis jets did not work. The area was surrounded by homeless people. The toilet in the room looked as if something scraped its way out of it.

The man at the front desk was really rude to everybody. The rooms were gross. They tried to scam us by having us put down a hundred dollar CASH deposit even though we were paid and full Online before we arrived. We read online that people were scammed and didn't get their money back, So we insisted on doing it on the card. The place was so bottom barrel sketchy that we all took video and photos of our rooms when we left to make sure we could prove they looked good... Since we heard they charged people for damage to rooms. The man at the front desk had a hostile personality. The location did not feel safe. The location was dirty.

I liked the room it was big and roomy

I didn’t like that they shut the water off at 1045am. We didn’t even have time to brush our teeth. Had to use our bottled water to we had brought. I had never experienced anything like this at a hotel before. We had to go get our own towels. they wouldn’t bring it to your room. At least they could have told us at check out that they turn the water off at 1045. When check out is at 11am. Then I went to go get items out my car around 1-2am there was a homeless lady right by the elevator with her blanket and little Caesars pizza box. It not right to pay for a nice room and come out and there is weird looking people out in lobby area. As much money you pay for a room to relax and be comfortable they shouldn’t have turned the water off before check out at 11am. That’s crazy.

Only thing I liked was the location.

The entire hotel smelled like marijuana even though I selected a non smoking room. Staff was not friendly, they looked miserable working there.

This property was dirty, gross, and extremely ran down. Staff was rude and unprofessional.

It was disgusting. Carpets are nasty. Housekeeping does a poor job. Staff is unwelcoming, rude, disorganized.

Room wasn't ready at 430 so told us it wouldn't be ready for 2 more hours. We had already traveled 4 hours and just wanted to relax. They weren't accepting cards which had to go find a bank for cash that I didn't budget for plus the 100.00 depoist. Just very disappointed