The hotel clerk was awesome!! She greeted us and made us feel welcomed. She answered any questions we had. Room service was gracious and helpful.

The phone on the room did not work. The 1st floor room smelled like cigarette smoke. The elevator did not work.

elevator was not working. due to age and recent surgeries, we really struggled getting luggage to/from room. No one to help. elevator was broken “for a long time” according to person at front desk. booking.com should have told us this!! rooms (we had two) were dirty. a used pillowcase was laying on coach of one room when we entered. bathrooms were worn and dirty. No plug in bathtub but would not have considered stepping on it even to shower. stool was dirty in one room. breakfast was terrible - just trashy.

Elevator out. Had to lug baggage to third floor. Obviously not appropriate for my elderly mother. A teen softball team was staying there and were running screaming down the hallways until 230AM. Awful stay.

Elevator out and disruptive guests

location

bathroom wasn’t clean, only had one towel. Had to ask for more. no Kleenex some of the plug ins didn’t work. no coffee maker in room but was described as having a coffee maker. elevator was out of order

No soap, shampoo in room Debris on window sill, dirt on floor, things hanging from the wall but the desk clerk was friendly and tried to help all he could, the best part of the stay by far was him

It was good.

Everything was ok

The elevator was not working. Thar made iit DIFFICULT to reach the second floor with back and other mobility issues.

Location and room was great

Breakfast was just hotel normal

We didn't need it or swim but I thought it was nice that the pool had a chair lift that a family could use if needed for the pool. Bed and pillows were comfortable and I have back issues.

The elevator was still not working but we did ask for a 1st floor room and there was on a ailable. Bathroom had a towel bar down on counter and shower curtain was ripped at top but it was still usable.

I appreciate the hotel let us park our car early for the Iowa-Nebraska football game to avoid parking closer to the stadium. The elevator was broke when we arrived, but it was repaired the next day. I would stay again.

Nothing.

The service was great, the room was well put together and it was an overall good experience. The breakfast was also better than expected.

My main and really only complaint is the tv. It was difficult to use and the one channel we wanted to watch was in spanish for some reason. We brought a playstation to watch netflix but we couldn’t due to the wifi not having a password. Also unfortunate the elevator was out, but we’re two young adults without anything hindering, so it was ok.

The bathtub had no stopper so I couldn’t take a bath. The tv system required the use of my iPhone - very complicated & unusual.

they accepted us late at night.

a king ste with the elevator in the bathroom area was a surprise

The breakfast selection was mediocre. The location wasn’t great. it was behind a gas station, near 2 hotels and there was a construction lot behind it.