Extended Stay America Suites - Richmond - Hilltop Mall
Hotel in San Pablo, CA
Motivi per prenotare
Cancellazione gratuitaRimborso completo se cambi idea
Ottimo per gli animali domesticiPorta tutti i tuoi amici e familiari, anche quelli pelosi
Include gli elementi essenzialiAnimali domestici ammessi, Cucina o angolo cottura, Aria condizionata e altro ancora
A proposito di questa hotel
Extended Stay America Suites - Richmond - Hilltop Mall
Situato a Richmond, l'Extended Stay America - Richmond - Hilltop Mall è stato progettato appositamente per soggiorni più lunghi, e offre camere con angolo cottura. L'hotel offre la connessione Wi-Fi gratuita e una reception aperta 24 ore su 24.
Servizi
Aria condizionata
Animali domestici ammessi
Cucina o angolo cottura
Internet/Wi-Fi
Lavanderia
TV
Accessibile per sedie a rotelle
Adatto alle famiglie
Mappa di San Pablo, CA
Attrazioni nelle vicinanze
Camere disponibili
1 Letto king size • 28 m²
Può ospitare 2
Verrai reindirizzato a Booking.com per disponibilità e prezzi
2 Matrimoniale • 28 m²
Può ospitare 4
Verrai reindirizzato a Booking.com per disponibilità e prezzi
1 Letto queen size • 28 m²
Può ospitare 2
Verrai reindirizzato a Booking.com per disponibilità e prezzi
1 Letto queen size • 28 m²
Può ospitare 2
Verrai reindirizzato a Booking.com per disponibilità e prezzi
€€€€
Recensioni
100% di recensioni verificate
0.5
The location and the parking was not bad..
The location was not bad but the services provided by the hotel was very bad.. breakfast was nothing . Just muffin, protein bar and coffee. Breakfast is suppose to be from 730 to 930. If you go after 830 it’s very hard to get breakfast even a cup for coffee.. I was in hotel for almost 7 days and had very bad experience with staff.. one of the staff Ms. Tiana MItchell works in front desk treated me very badly and insulted in front of other customers.. one of the staff promised me the kitchen supplies and i went to the front desk to collect the supplies and unfortunately I met Ms. Tina and she roughly told me there is no supplies now. I ask her can I come afternoon or tomorrow she replied me it’s not going to be available and talked me very rudely .. I was so upset with her behaviour.. i thought may be I can ask someone in tomorrow morning and may be the supplies will be available. The next day morning I went to the front office for the breakfast and also to meet the staff at 0913am and I found nothing on the breakfast desk.. no muffin No cups for coffee No protein bar.. I turned around and look at the staff and unfortunately I found the same employee Ms. Tina in the desk.. I ask her can I get a CUP for coffee and she told me immediately there is nothing available at this time.. I told her it’s only 0914 but she said you are too late for breakfast.. i dot know why she behaved me like that.. she came me a cup and said “just get the coffee and walk away from here”.. I was so upset and being insulted in front of a couple who was sitting in the sofa .. I ask her why you are behaving me like this since yesterday, she repeatedly told me just walk away from here…. I came all the way from Miami with my wife for vacation and it’s was the experience I had from the staff.. I was paid completely, nothing is free and I didt get any service or privilege from the staff as a customer. All other staff behaved me professionally.. its painful..
0.5
Nothing to like
I made a reservation with this hotel when I walked in the manager and receptionist told me I was not allowed to stay in their hotel even when I had my reservation. I was wrongly treated and they didn't give me a reason why I couldn't stay there. This place is dirty and have people who use drugs stay there. So I went to the hotel next door which was totally opposite they were very welcoming and clean
4.0
It has a kitchenette
Bath water barely warm on 3rd floor
4.5
Coffee and muffins for breakfast
Elevator walls need to be cleaned
4.5
location and staff
no toilet in lobby, poor breakfast selection and smoking areas
1.5
The staff was friendly and helpful. Laundry onsite was a bonus, if you don't have change it's ok, the machines will accept cards.
The facility is very outdated. The smell of smoke, pets and other things can be smelled through the entire hotel, lobby, hallways, rooms. This hotel apparently allows pets, dogs and cats, which is probably what some of those "other" smells are - urine in the carpet. The cliental at this hotel is sketchy at best, multiple times I was in the parking lot with my family as there were people just sitting in their cars smoking weed. Upon our arrival there were two police cars in the parking lot, they were called to escort a lady out of her room. Not a place to take your kids. I would have changed hotels, but with the holiday weekend, most other places were full or pricey. You get what you pay for. Don't stay here.
1.0
Wasn’t far from my dad’s house.
When we first arrived, we were about 10-15 minutes early, I asked if we could check in early, instead of her saying the rooms weren’t ready, I just got a rude NO. The elevator wasn’t working properly. Even with all of that we were going to stay a couple more night until
one of the hotels guest was going up and down the hall trying to purchase drugs, that was too much.
5.0
charity was AMAZING she made my stay 10x better
2.0
Staff was great and friendly.
Everything else. Dirty, loud, very low water pressure, and the inside/outside was pretty dirty.
0.5
Just the TV service and free WiFi.
Just not clean. Had ants crawling everywhere and on the beds and bathroom and sinks.
1.0
Free parking
Desk staff entered my room without announcing or knocking first
Double charged w/o consent or informing. Secure lock broken off Wires hanging from missing fire alarm No phone in room Bathtub dirty
5.0
the lady at the front desk is so nice she super helpful she remembers my name the 1st night I stayed there the property was super clean
how long the elevator take to close the close button don’t work
5.0
clean convenient and pet friendly
nothing
4.0
Centrally located to all my events.
$$
0.5
The staff lady was rude the Chinese lady she had a smart mouth
3.5
The location wasn’t too bad. The breakfast was alright.
The halls smelled terribly of cigarettes.
4.0
Lobby has a strange smell
2.5
The staff was pleasant and the property was clean.
the key pad to the room malfunctioned several times and it was very difficult to get into the room. we had to visit the front desk at least 3 times for this issue and we were only there for one night. The bathroom door would not latch and you were unable to keep it closed.
3.5
location amazing and convenient
rooms could’ve been cleaner
1.5
The staff was great However; the first room I was in had pubic hairs in the bathtub. The office lady was very nice and switched me rooms. Thats when my daughter found a dead cockroach in the upgraded rooms bathhroom not to mention this bathtub was full of someone elses hair the toilet had hair all over the side of it and the fridge didn't work.
5.0
good accommodations, friendly and devoted staff who went above and beyond when it became necessary. Nick was awesome and very kind.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a San Pablo?
Il prezzo medio per un affitto a San Pablo è 128 € per notte. Questo affitto è 36 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Il parcheggio non è specificato tra i servizi disponibili per Extended Stay America Suites - Richmond - Hilltop Mall. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Non abbiamo trovato la piscina tra i servizi offerti da questo hotel. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Extended Stay America Suites - Richmond - Hilltop Mall accetta animali domestici?
Sì! Questo hotel accetta animali domestici. Per ulteriori informazioni, si consiglia di contattare il fornitore di prenotazione in merito alle politiche sugli animali.
Quali servizi sono disponibili presso Extended Stay America Suites - Richmond - Hilltop Mall?
Abbiamo trovato 8 servizi per questa struttura in affitto, tra cui aria condizionata, animali domestici ammessi, cucina o angolo cottura, internet/wi-fi e lavanderia.