The location in central Beverly Hills was close to restaurants and shopping.

Parking was a little cumbersome. It was inside a parking garage across the street. Secure, but a hotel employee needed to key you in and out of the parking garage.

The location is good, an easy two block walk from the Beverly Wilshire, where I attended a convention.

The shower - the main shower head felt like needles, and the shower door has gaps, so water goes out onto the bathroom floor. They need to move the shower head to the wall with the body sprays, and get a better shower head.

Their promptness to resolve issues.

There was an issue that was resolved. I feel that they can have better house keeping , you can tell that they rush through the rooms.Thing just seemed rushed it needs maintenance.

the location was primo - in the heart of Beverly Hills right by rodeo drive

staff was friendly - complimentary glass of wine and snacks at bar really appreciated - also a great breakfast

Location personnel

Air-conditioning was not working and although we mentioned it to the lady at the reception, no action was taken. Although we left our room at 10am the room was not prepared.

location, friendly staff

it was all god

staff and location

unexplained Amenities charge of 21$ and noisy rooms.

great staff very helpful

Very quiet, clean and beautiful! Staff was exceptional despite my short stay! Room amenities were perfect for relaxing!

Restaurant not serving dinner at this time. Was looking forward to the food as well.

very little besides location.

this hotel is not worth the money. I had booked two rooms, both were not in great shape. One room, the AC had been plastered so many times to be repaired not only was it moldy and wet, the plaster is completely fell off in the middle of the night straight into the bed. And when the room was changed, the second room was even worse and housekeeping had not even cleaned the bathroom. We checked out after one night, although we were meant to stay four. I’m still waiting for my refund, the front desk are not helpful at all they keep referring to managers that do not exist or call anyone back. I have emailed the front desk three times and no one has bothered to respond. I am unsure at this stage how this hotel is operational.

good location

dirty! smell bad!

small boutique hotel located right in Beverly Hills

Serious problems with the room that was never corrected. When another room was offered it was far inferior to what we had. A/C did not work Shower did not work Screen door to balcony (no chairs, no view) did not close. For a stay that cost over a thousand dollars they waived the "amenity fee" for a TOTAL of $42! Want more? Parking- Someone from the front desk has to let you in and out of a parking garage right across the street. And to top it off, when I asked it I could stay a little longer in their designated parking spots out front, got a parking ticket. Nighmare.

great location and clean

the bathrooms are literally see through there is no proper wall just glass and you can see the other person in the bathroom from the bedroom

3 star hotel

No tea maker in the room. No restaurant. This is basic requirement when you pay 260 usd per day

Lots of things