Good location

We felt stranded out in a remote building. No towels or pool attendant. Check in was done by a trainee who keyed in wrong departure date. Had to wait to get access to the room the second night.

Spacious room. Nice common parts.

Front of house staff on check in utterly hopeless and seemed demotivated. Expensive and not good value for money.

The property was beautiful. Very well-maintained and really gorgeous property. This is a great place for kids adults grandma and grandpa‘s great family place we loved it.

We love this place. Maybe a better restaurant.

We loved everything about our stay! The suite was well appointed, modern, clean and spacious. The kitchen had everything you would need to prepare a meal. They even provided dishwasher tablets, washing liquid and washing powder for the washing machine which was really thoughtful. The pool is great for adults and kids! The Queens marketplace nearby has a grocery store and foodcourt. Would definitely recommend having a car to get around. Parking is free.

The pool was wonderful, the room was spacious and check in was very easy, nice staff.

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The property is always great very kid friendly.

Our check in was suppose to be at 4:00 pm our room wasn’t ready until almost 5:30 pm. That was very disappointing. They did comp us $50 for the bistro and we got a late check out of 12:00 pm.

The pools are amazing. Our kids have great fun there

price is bit expensive, but it's still worthwhile the stay

The main pool is so much fun for the kids. They love the little sand area and the small slide. The rooms are so spacious and comfortable. I loved the bed and the amount of pillows. The kitchen had everything we needed to cook breakfast and dinner. It was Memorial Day during our stay and there was such cute activities for the kids!

During our stay there were a lot of older kids rough housing around the kiddie pool area and going the wrong way up the slide and with no staff nearby to stop them. The staff on top of the big slide tried scolding them but it didn't deter them. My youngest slammed into one of them on the way down and was crying. Only downside to the room was the amount of little cockroaches that came out at night, but we are in Hawaii and bugs are just a normal part of life here.

Staff was very friendly. Also loved the variety of amenities on site, including grocery, restaurants, shops and movie theatre. The pools were plentiful and very nice.

It's a bit of a drive from the town of Kailua-Kona and the airport, which I didn't realize.

Location great, around 30 mins from Kona Airport. Excellent pools and facilities and able to use the Hilton lagoon and facilities. Staff were lovely.

Cold over priced burgers. Staff shortages can’t be helped.

Pools were amazing! Kids were on the slides all day!

The suite was nice and spacious. The swimming pools were great. The golf course view is nice, with views of the mountains too.

The beds were comfortable, but small. This property is not within walking distance of the beach, and the other Hilton property is also pretty far away.

Wonderful amenities & easy for families with kids.

Lots of amenities, nice kitchen, washer and dryer in the room. We had a nice view of the golf course.

Expensive with extra fees tacked on but that is typical Hawaii. Also could hear people walking above us.

Good price for big room with kitchen and washer dryer Can free access to Waikoloa village property

Very clean and beautiful

We had to leave

just an overall great property with plenty of activities for everyone.