Breakfast was excellent, however, the patio area could have been washed down at least once a day.

I know the room set up, you could ask guest for room location preference.

Close to my son’s

Shower faucet was totally cold or drifted down to totally hot. Had to hold if with one hand while washing with the other. What room service? - no menu Pushed every number on “please push...for”. No one (restaurant, front desk, billing) answered so directed back to please push menu. Knew there was no satisfaction to be had with off property Marriott answer. On the third day, I got lucky and called the restaurant and charming lady saw to it that my faucet was repaired. Disabled and the walk to front desk wasn’t possible. No offer of help with luggage or getting to cafe. Skipped breakfast every day. Wish I’d chosen Omni.

Restaurant and neighborhood

Room, noise level is very high. I can hear everything what my neighbors doing. For this money can not recommend. Imagine 1am you feel like somebody tries to enter your room but its just noise from neighbor, because the doors are too close.

We've loved this hotel in the past, great location and historically wonderful service and value, but not quite at the level we'd come to expect anymore.

The casita's have fireplaces and always had wood piles around property in the past, but our room had one presto log, no matches, and we had to call housekeeping to get more fuel and fire. Also, took multiple calls to front desk to get an answer on each of the two times we called. Not sure if it's Marriot BonVoy's management (that's new since our last stay) or COVID, but seems less well staffed, a little less clean, and no longer quite at the top tier of hotels.