Location

Stayed in Villa 9 in late January, the groundfloor suite next to the pool. Each unit has its own parking spot right next to the building. Loved the location - right across from the beach & walkable to Carlsbad, sunset visible from the suite. Walked to coffee shops for breakfast. Felt safe getting back alone at 3am, the streets were empty, just a few cars hanging out at the beach parking lot but no camper vans and no weird energy or noise. Huge fridge & lovely kitchenette. Security cameras overlooking pool & suite entrance.

- Kuerig pod coffee maker only, would be nice to offer a french press or drip device & filters - Hairdryer is a really small travel size one, kinda dried my hair out, recommend bringing a serum to protect the hair if you want to use it - Safe in the closet was out of order

Wonderful location and a very cute property! Parking was a nice bonus and the common areas were very clean and enjoyable.

Didn't realize the property didn't have a/c, wasn't a big deal due to it being winter but it was still a bit on the warm side.

Location was amazing (That's IT)

First, we couldn't get a hold of them for a solid week before check-in, then when we arrived we were told they would provide us with a packing play but no one was working. The front desk on a Tuesday and no pack and play was put into our room so we had to go out and purchase one, which put a damper in our day. Clear water damage and appear to be mold clean up in the bathroom on the ceiling, cracked glass closet door. Then our second day there they had a electrician schedule to fix a and I quote "sparking outlet for the microwave" why would you rent a unit with a potential fire hazard to a family with three small children? and they knew about it! We had to leave our unit and disrupting our children's nap time. Keep in mind this is an infant and a young toddler while they fix the outlet after I told them they had to wait until we left. When talking to the property manager they told me that they were considering this an emergency situation to which I replied. Then why did you rent us the unit if you knew about it. They then said it wasn't a big deal and the guy was out fast enough. Very poor communication and very poor customer service. If you pay attention to the negative comments on this place, you will see a lot of the same. Poor communication and not good customer service. Of course the location is fantastic but I would never stay here again unless it was run by a different property company. All of this said and done. They said that they would reimburse us for one day and the pack and play that would come out to $250. When it was all said and done. They reimbursed us $200 and then ignored all my messages. They refused to pay for the full amount.

Cosy place with a nice atmosphere. Kitchen included everything needed. Superb location right by the beach. Good bed.

Safe was broken, the bathroom door had no handle inside. In general this apartment could use a fresh layer of paint and having some basic maintenance done. The cleaning staff left the gate open constantly.

Property manager is on site. Helpful and friendly

Broken cabinet and loose sinks fixtures.

Great location by the ocean. We had a big balcony and wonderful view on the ocean and sunset, we saw the dolphins and surfers also from the balcony. We had 2 bathrooms, 2 bedrooms, living room, kitchen with all necessary equipment. Carlsbad city is walking distance. Very good Carlsbad Premium Outlets in close driving distance. Parking place for the car. Laundry washing and drying possibility on the property. Good location between San Diego and Los Angeles. Very friendly and helpful staff. We stayed at Villa 8!

Nothing to complain. In case something, then that our stay was too short.

Die Lage zum Meer und zu den Bars, Restaurants und Einkaufsmöglichkeiten ist super. Auch alles sehr sauber.

Nur das Bad war winzig.