The room was nothing as advertised in the pictures. It was in very poor conditions. It’s winter and there was no comforter on the bed just a single white bed sheet. Bathroom had no complementary shampoo, condition or lotion just a few small soaps. No blow dryer. From the minute we walked in to check in at the front desk it was reaking of cigarettes smoke. All night long we couldn’t breath properly of the smoke cent. We were to check out at 11 Am as soon as our eyes open at 8:45 we rushed to leave the room because the cigarette scent got worst. We checked in about 5 AM by 8:45 room service woke us up. Like why?? We would have called for room services if we needed it. Why come knocking on the room doors. We couldn’t go back to sleep because of the smoke smell and the noise outside of the room with house keeping. I didn’t mind spending the $160 for the room they advertised but omg we were so disappointed. Never going there or any of their branches every! Also their towels are so thin an it’s like they don’t even have enough towels to leave like 4 in each room. We had to share towels …smh.. I have so much complaints just for one night because of the money I paid for a poor poor poor room.

I didn’t liked anything. They need to do better. They are over charging for their rooms and services.

Staff were excellent upgrades to the hotel

Be more clear on the website if there aren’t rooms available with hot tubs don’t let people make reservations

The location

I got charged twice for my stay 109.50 and 121.00

They both was nice but the second room was better first room 111 moved to 101.

Our first night we was not able to Connect to the Internet we tried with my husbands switch and my laptop . We tried several times, and informed the staff. I was trying to work while I was at the location and had to inform the staff we needed a closer room to the Internet box. We was switched on the second day. In the attached photo you will see us waiting in the lobby while I work. The second room showed what the original room (room 111) was missing for example a tub plug, photo above the bed and a working fire alarm (lights wasn’t blinking).

the decor in the room was pretty.

tv channels were basic n not clear hot tub worked but just jets on one side had to wipe it down before using and pricing was $77 more then online