Good location

Staff not friendly

Very clean.

No negatives.

Our suite was a one bedroom two bathroom which is much bigger than anticipated. All items in the kitchen were newer and nice. We were provided with extra pillows and blankets without having to ask. There are tons of bellboy carts which we used both for our luggage and for groceries.

The bed was pretty firm almost too firm. I wish there was an ice bucket in the room even though I can make my own ice. There really wasn’t anything else to complain about, none of these things were deal breakers.

Me gusto que está ubicado junto al río!

Nos hicieron esperar horas para el check in, el problema se resolvió pero no estaban preparados para nuestra llegada.

The TV didn’t work had to contact desk 2x then the remote did not work. Almost had to sleep with tv stuck on. The room we had was beautiful but extremely noisy outside.

I liked that I could walk everywhere I needed to get to from the hotel. I liked that the staff was friendly and warm, even in the face of the mid-evening alarm checking. I also liked that I could look over the river from the hotel's patio. I liked the water available in the lobby.

I didn't like that the hotel didn't email us about the alarm testing. I didn't like the beds for being so soft. I didn't like the thin walls and doors that made falling to sleep difficult. I didn't like my access to showtime because the selection was limited. I didn't like the pricing of food. I didn't like that not all the USB ports in the room worked.

The staff

Comfortable. Quiet. Food and drinks available in a restaurant setting.

I like to walk to the downtown River front and it doesn’t feel safe after dark.