Modern hotel, center location, nice rooms.

Below average breakfast, room was very dark, dim lighting, bathroom door doesn't actually close, no privacy.

the location was great and we were able to walk to restaurants and for coffee. the staff was friendly and helpful.

confusion on where to go and how to check in. it could have been better communicated to head straight to garage and head up the elevator.

It was very modern and easy to access to the Hanover Theater. The bathroom was awesome and the shower was fantastic.

The bed was clean but the sheets were not crisp and I did find someone else’s long hair on the coverlet which was a bit alarming. For the price, the sheets should feel like brand new sheets. They were worn. The bed was very soft. I think it needed a new mattress also.

It was easy to find, clean and staff was helpful.

There was no easy way to unload luggage at the front. No bell service to help. No room service so when all the restaurants during a holiday week were filled we could not order food .

breakfast is good.

No

It was good.

Everything was nice.

Buffet breakfast with a la carte options. Fitness room was adequately stocked with weights, some machines, water and towels. Easy-to-use laundry facilities. The hotel is located within walking distance of some very good restaurant options (we ate at Volturno, but if we kept walking down Shrewsbury, we would have run into many others).

The price for parking at the hotel was very expensive.

Close enough to the DCU center

The bathroom had hair all over the sink when we arrived late at night and never had been in the room. It made me question what else is unclean in here. There also was not a spare blanket and pillow in the room for my daughter to sleep on the pull out bed.

Close to the theatre

Great location

I like everything

location to DCU CENTER. Food and other services were all very close. Hotel was updated and clean.

Nothing

The room was modern and the staff not only helpful but genuinely friendly. The lobby sitting areas, bar and breakfast also exceeded my expectations.

I wish the parking would have been included with the stay.

Clean and very new.

Room was very narrow and mirror light in bathroom wouldn’t turn off.

The room was well appointed and comfortable. The bathroom was the right size for the room. Plenty of pillows, both soft, and from which gives you a nice choice. The breakfast was a little disappointing; the quiche was cold, but otherwise the choices were fine.

Great location. Felt very safe. Extra clean. Front desk was exceptional with help and friendliness.

No room service.

The staff was excellent and friendly, and I appreciated the security both at the lobby doors and to get into the elevator to the rooms. The rooms were very modern and comfortable.

I was disappointed that the breakfast was not included, and thought that $17 per person was an absurd charge.

Close to the wedding venue

Outlets didn't work, toilet was backed up when we arrived, no option for a crib for my son, room was generally dirty

Would have liked two full size towels in the bathroom. Yes, could have called for an extra, but didn't want to. Also, there was no soap by the sink. Again, didn't want to call.

Convenient

Ice machine did not work2nd floor, water was working

Modern amenities friendly front desk staff

Bullet hole in elevator door made it feel extremely unsafe, room had many areas that could use a cleaning including in between double beds where hairs and dust where collected, maids hanging outside the rooms at 10am when checkout isn’t till noon and lastly felt like every guest was on one floor.

When I got to the hotel tuck up to 1:30 to get my room key

The room was spacious, exceptionally clean with a comfortable bed. Very central location close to restaurants and bars. The staff were very friendly.

The breakfast choices were less than adequate. I would stay there again but would not have breakfast included. A random (seemed like a prank) call was patched through to my room in the middle of the night and this was frightening as I travelled alone. The lady at reception apologised and said she would look into it but I didn't anything again about it.

Clean, comfortable. Friendly staff. Great location. Safe parking.

Nice room and bed was comfortable. Restaurant was wonderful!

Our tv didn’t work and we had to ask three times for someone to check it. It was my only complaint overall but it was really annoying because we planned to watch a movie as we relaxed but the tv wasn’t fixed until 1045 pm.