Location

Beds

Great location and interesting history of building.

The rooms smelled very moldy.

Everything, great location, super secure parking in the interior of the hotel. clean large rooms and comfortable beds.

it is a tight turn into the the courtyard would be my only slight. If you have a larger car you may not be able to swing it.

Near historic city center. Staff was helpful and responsive.

Our suite had a bizarre layout. There was a comfortable (but spare) sitting area in the loft, But the tv was downstairs facing the bed. The room was very dark. Everything needed a renovation. Light switches were scattered all over the suite. Other classier hotels (such as the Hotel Hidalgo) were more centrally located.

This hotel's location is unbeatable, it is central but quiet, with a beautiful large courtyard in the center and a huge parking lot at the back. There are other smaller courtyards spread out the hotel's compound too. We booked a double bed room and our room is huge, the bathroom is very clean, and the tile floor is spotless. The room service is performed in the morning when we step out so when we come back from breakfast a cleaned up room and made-up beds and fresh linens are waiting for us. The hot water for showers never runs out like in some of the other more pricier hotels. The hotel and facilities are very well maintained. Nothing fancy but it meets our needs and totally worth it. I would use the word tranquil to describe this property. If I come back to Queretaro, I would stay at this hotel again.

That they only give each room one key card even though there are two of us.

Spacious room, magnificent view

Great Hotel. Location is good. Close to Centró de Querétaro

Having to open room with key. Needs some upgrades

Simple check in process, spacious room, good amenities.

Great location and fantastic staff. I had zero problems with the WiFi

The lack of an onsite restaurant or even a coffee maker was a drawback. When you are travelling for work it adds some extra steps in the morning.

Great location for restaurants, shops, and museums.

Very hard bed.

Close to restaurants and shoppers.

Location, attention, price, comfort

Maintenance is needed urgently in rooms and bathrooms

Great staff and convenient to all of historic centro.

A very charming and comfortable hotel. Quiet and convenient location to explore centro historico. We had a large room, great internet and a big screen tv. King size bed. Great shower. Highly recommended.

Nothing to dislike.