Breakfast was OK, somewhat varied (buffet), but nothing extraordinary. Some staff spoke only limited English

At their price level, I expect all their staff to speak excellent English. They did not have a price list for the minibar, we ended up paying for something wr thoughy it was for free.

exceptional service with amazing service

The views, the pool area, the breakfast and the ambiance of the place

The property was spacious, neat and bright. The interior design was in line with traditional local style and it created a cozy inviting ambiance. Staff was very friendly and accommodative to our requests.

nothing

Facilities and location

Difficult to find - no signs

Secluded masseria, very relaxing, excellent service Amazing infinity pool

Food was a little too expensive but very good quality. In my opinion, if the food was at the average price of good restaurants In the region it would make more sense to eat there more than once. Beds were comfy but 🥅 Pillows could be improved

The rooms are confortable and the pool is great!!

Despite saying there were activities for kids, it was not very well communicates the agenda and activities.

A very relaxing few days - fantastic service and beautiful rooms with very comfortable beds and lovely bathrooms - fantastic showers. Everything was of the highest quality. Fabulous restaurant with a view of the sunset. A drink at the Limonea terrace bar before supper was particularly special. Pricey but worth it for a perfect relaxing holiday.

Friendly and professional staff Lovely pool Great breakfast

The hotel had recently opened and the staff made everything as smooth as possible. We received an upgrade when we arrived, which was a nice surprise. We had a lovely three days there.

Was wonderful.

Alll was amazing

Nothing to add

This was my second stay at Masseria Muzza - I was there 3 years ago and loved it so much I had to go back. The rooms are huge, airy and all decorated in white. The pool and service offerings are wonderful. The dinner was amazingly delicious and the servers (Palmiero and Luca) were marvelous. When you stay here you can truly relax and feel pampered.

There was one woman at reception who wasn’t particularly enthusiastic or helpful but that was an outlier. Everyone else made us feel very welcome.

location the view is amazing the transport to the beach was really handy staff at the restaurant was very kind

bathrooms were dirty on arrival and never cleaned linen bedding feels like sandpaper 16 euro for a ham and cheese toast +10% if you want your cocktail by the swimming pool (4 metres from the normal tables) espresso capsules and tea bags in the room (generally given for free everywhere) will cost you 2 euro each constant knocking on your room to ask if it was cleaned I would happily forget of all the above points if the cleaning standards were met for a property with this price per night.

Stuff exceptional Service exceptional Food exceptional In Few words excellent we left speech less

The property is beautiful, but the items below stand out more than the others: The service-oriented attitude of the staff The swimming pool and the view The free access to the spa and the quality of the spa facilities The room and its private patio The amazing breakfast buffet

Nothing really…maybe one minor thing: not a big fan of the beach. The hotel organizes shuttle to the private beach. The service works well. Despite the private area for the clients of the hotel, the beach is crowded and there is no privacy feeling. There is also only a public bar delivering drinks and snacks but it is accessible to any person at the beach.

A fantastic hotel! The staff are truly wonderful and very attentive! The pool is spectacular and breakfast delicious. Would highly recommend!

Nothing

Stylish getaway with spacious rooms, breathtaking infinity pool, and outstanding breakfast. The staff was truly great - highly courteous and well-trained. When our car’s battery failed, they organized a new one and the house technician replaced it without charging for the work, saving us half a day of hassle. Awesome!

The 10% service charge for pool orders is unusual for a 5-star hotel, and also reduces consumption

breakfast was very good staff friendly, everybody could not speak English, sometimes a problem chose a more expensive room as it had a Jacuzzi, it was cold and the paint peeled off, we could not use it, we complained but with no response. Room was very spacious and beautifull!!

Breakfast was wonderful, lots of fresh fruit, meats, eggs, bread and brioches. The beds were comfortable and the rooms were really big. We were in a lovely part of the masseria that was quiet with it's own patio. The renovation of the old masseria is lovely, and the facilities are great, including the spa/gym which is hard to find in hotels in Puglia. The pool is their standout feature, as is the gorgeous sunset.

In my opinion - this place is very good, but not superb. My partner and I don't believe there was a great deal of value for the price paid. I have stayed at a number of 5 star hotels (and non 5 star hotels) and I don't believe this was up there for us, I am afraid to admit. The masseria is gorgeous, and the sunset is amazing. However, I stood on a piece of broken glass that my partner informed the waiter to pick up that remained on the ground for 3 days, and sometimes the service was a bit slow for a 5 star hotel. I.e. having to get your own towels at the pool each day while the pool boys sit under a tree. I also believe that the location just a bit too far south compared to other more buzzy parts of Puglia - but we probably could have researched that a little bit better. Having a car is absolutely necessary.