Very good and friendly and helpful communication. Lovely apartment, close to the city center.

Nothing.

The location was great! Close to train station and the town :) Arianna was such a lovely host and so so helpful and made us so welcome

Nothing!

Very safe location, very good provision of teas/coffee and biscuits at the B&B. Very clean room and good communication with host via WhatsApp. Very good Wifi.

Breakfast was in local bar, just a coffee and croissant and no GF provision. Would have been nice to have met our hostess at least once during our 4 night stay. TV did not work in our room.

The breakfast vouchers to a fabulous bakery. The little table outside to read at. Don't miss a morning walk by the nearby "modern" aqueduct that isn't in the guidebooks.

The coffee machine disappeared. Nothing else not to like.

We had fluent direct communication with the host, she explained us everything very clearly. The accomodation was lovely, a small 15 minute walk from the walled city of Lucca, but this was no problem.

the part where you put the showerhead in a fixed position was too loose so we just had to hold it ourselves. But it wasn't really a problem.

Really accommodating, checking us in early when we arrived. Lovely property, great location and short walk to the main town.

No air con, only a fan so did feel quite warm at night. Bed was quite squeaky.

Good location, friendly staff

The room was too hot, specially at night, no reception and you need to contact the owner directly for assistance and it might take a while

Very helpful & pleasant host. Good breakfast (eggs if you wanted!) & a very enjoyable stay in this lovely old house.