De omgeving en locatie, de vriendelijke gedienstigheid en toewijding van het personeel en de kwaliteit van de restaurants

Niets

Beautiful property in the middle of a vineyard in Provence. Charming with an old castle, wine cellar. Michelin start restaurant with really great food. Cool bar with board games. Staff was really nice especially the manager of the swimming pool. Cooking class with a professional kitchen

Equipment in the pool could be nicer (cheap umbrellas, not comfy beds etc). Property could be more taken care of: no more animals in the farm, no chickens, a lot of the plants dying. We were kicked out of the spa at 6.50pm because it was closing in a not very delicate way

The grounds of the hotel were the most beautiful place we have ever been. All the staff worked hard to make sure the stay was perfect. Dinner at the chef's table for Jardin De Berne was incredible. The cooking class with the Sous chef was a once in a lifetime experience. The spa and all the pools were ultimate relaxation.

The bisto was disappointing from a food quality, ambiance and service prospective. And the drinks /food were expensive at the pool (but delicious).

Everything. Simply stunning.

It was very very spenny.

we had the tasting menu, which was recommended, that was lovely

the breakfast was very poor, not much selection. the bistro, we had our evening meal there me and my husband order the Rib Eye steak , you couldn't even eat it , when our plate was cleared it was still full, expected to be asked if there was a problem but nothing they just took it and cleared it away.

This is an excellent hotel - location , property and facilities were all first class. It was quieter than we expected but that was fine for us. The staff were all very friendly and helpful.

Very few hotels are perfect. Under a critical eye we felt 3 things could be improved. (1) A hotel of this quality and cost should provide free water - particularly by the pool- we were surprised to be charged. (2) Breakfast at nearly 40 Euros each was very restricted - twice we ran out of crossaints and the only ' to order " items were eggs - you had to guess when they would be cooked and then go and collect things like bacon, potatoes etc. So much better would be a short al la carte menu for cooked breakfast items which could be delivered together - the pre cooked items were often only luke warm at best ( and if you went too early would be stone cold when the eggs arrived and vice versa ) and whilst a toaster was provided the only bread took the form of small rolls that couldn't be toasted ! (3) Finally the hotel didn't run any shuttles into nearby Lorgues - they organised a cab but that was 110 Euros return which made supper out very expensive - again we have stayed at similar quality hotels where a shuttle or car is usually provided free of charge.

-good spa service, enjoyed the indoor pool and jacuzzi -friendly staff -incredible scenery -good wine

in the morning, there were often people knocking at my door at 9am while I was sleeping. I’m not sure if it’s room service or what, but it’s very noisy. the restaurants are kinda limited in winter. there could be more variety for people who stay longer. the hotel should provide free fruit for customers daily

perfect location , amazing food , great staff