The location for those who want to visit downtown could not be better. Easy access to the transportation system.

Clean

I brought food because I didn't eat my whole lunch, and I ask the Hotel to warm up my food, which they did. But I asked to borrow a fork and they wanted to charge me for using the fork. And the personal didnt speak good english so it was difficult to understand them. The area is not very safe. You have to move on uber or taxi.

Beatfull view.

Godd breakfast em view.

The property was very clean, close to metro, and close to attractions. The staff was so lovely! Especially Mattheus! He is able to speak English, Spanish, and Portuguese so he was very very helpful with all questions we had of the hotel and of what was around in Rio. Almost all staff spoke 2 languages which is great if you don’t speak a lot of Portuguese! Great breakfast buffets, very sweet ladies in charge of cleaning service, and very comfortable patio with an amazing view! Price was good for a week stay! Would definitely come back :)

One thing is that check in was later than anticipated by 2 hours due to high volume of people, but I understand there is limitations on what the receptionists could do.

Location was in a dangerous part of town, breakfast was fine, view was rubbish. Staff on reception were unhelpful and quite rude. Didn’t seem to know a lot about their city.

Receptionist friendlier,better local knowledge. Restaurant staff quite rude not all but some. Left a week early due to being mugged and beaten up wasn’t offered any money back or any kind of advice from the hotel when this happened. It was a Scottish friend who took us to the police

O hotel é bem bonito, comodo,

location, cleaning, staff, breakfast

the noises between the rooms are annoying. there is not good acoustics between the floors and walls.

good breakfast, close to metro and street cars.? good walking to Lapa and along the old port.

a problem for all downtown hotels are the homeless sleeping on the sidewalks. I did not encounter any hostile behavior!

nothing

location , elevators