excellent breakfast, lovely friendly staff that couldn't do enough for the guests.

n/a

Room and surroundings cosy and very clean. Staff were extremely helpful and friendly.

Great location, excellent breakfast and friendly staff.

Noisy as rooms not well soundproofed.

Gorgeous bar and restaurant, friendly staff, good location

Nothing

Very friendly, helpful and welcoming staff, food tasty and the room was very clean and modern. Parking also available directly outside.

Nothing

Excellent breakfast. Delicious dinner in the restaurant. The rooms are spacious and comfortable. The staff is helpful and friendly. The location is perfect, in the center of the village and close to the ferry.

Everything was fine

The warmth of the welcome and the high standard of decor and fittings.

Duvet was a bit heavy for this time of year.

In the bar and restaurant all of the staff were extremely friendly and helpful. The breakfasts were of high quality and I've rarely experienced such excellent poached eggs! We had one evening meal in the Cuan, and food was delicious, if anything there was a little bit too much. I strongly recommend the shank of lamb. Yummy. The hotel/bar is located in the town cdentre and very close to the ferry.

The room was quite small and we had brought quite a lot of baggage (not just clothes but essential medical items) for our 3-night stay. Also, due to medical issues, we found the stairs occasionally challenging.

This is one of the most gorgeously appointed hotels I have ever booked, anyway in the world. In the 'Plain English' style of interior decor - modern, cool, edgy but traditional. So spot-on. It was a clean, friendly, well-located and exquisitely decorated hotel. I left my coat behind and the staff were so helpful in ensuring it was returned to me by post. The location near Strangford Lough harbour just elevates this place into a class of its own.

great location and friendly pub

Very friendly and helpful receptionist, as were all the other staff. Delightful room, recently refurbished. Excellent breakfast. Lovely location.

Nothing

everything

We were made so welcome. We had our dog with us and stayed in the dog friendly room. The bed and pillows were the most comfortable I’ve ever slept on. The room had a nespresso machine and a great tv in it. The food was beautiful in the bar. The staff were so friendly and helpful. It’s perfectly situated beside the ferry terminal and close to the beautiful Castle Ward.

I have no negatives. A bottle of water in the room would have been nice.

We were told that the Cuan restaurant would be closed on Monday and Tuesday. I has assumed that it would just be the restaurant as the Cuan is advertised as a bar & happy with bar food. Lunch was served but after the large breakfast we couldn’t eat a lunch. Everywhere in Strangford was closed. So we took the ferry to Portaferry and same story over there. Very disappointed as my Husband has been ill and we were looking forward to a proper rest. We would stay again.

Great place, nice location

Nothing

Genuinely warm and friendly staff throughout the hotel. Excellent food in the restaurant and good service - even when busy.

Choice at breakfast was excellent and all good quality. Surprised that the rate quoted on the 3rd party app included an unmentioned partial dinner allowance which was a very pleasant surprise. Will return. The renovations were of a very high quality - felt very upmarket in a relaxing way