Привітний персонал, телефонують щодня для звернення щодо прибирання номеру. Проживали на 3 поверсі взимку коли були морози, але в номері було дуже тепло. Розташування досить зручне, в центрі. Зручне двоспальне ліжко, достатньо місця для 2 людей, сподобалось, що одразу були 2 ковдри.

При заселенні виявили, що ванна кімната була брудною. Шумоізоляція залишає бажати кращого, було чутно зранку, як в сусідів дзвонив телефон та співали happy birthday :) про звук автобусів та авто на вулиці цілодобово ви не зможете забути без берушів. Не помітили при пошуку, що немає пральної машинки в номері, доставляє певні незручності якщо плануєте перебувати на 2+ дні. Дуже мала ванна кімната, одній людині ніде розвернутись. Напір води в крані можна сказати що капає, дуже слабкий, для того, щоб прийняти душ, треба мати терпіння. Інтернет в готелі без паролю, але, на жаль, працює дуже погано, не рекомендую тим, кому треба працювати віддалено. В останню ніч знялись кошти за бронювання двічі, хоча в готелі сказали, що лише раз, це питання так і залишилось відкритим.

Дуже затишний готель. Зручне розташування. Привітний персонал. А наявність власного спа - це окремий плюс!

що у номері є кухня, сейф і питна вода. Є всьо для комфортного проживання навіть на пару днів

Чудовий сервіс, приємний персонал, чисто, охайно і комфортно

Чудове розташування, привітний персонал та дуже смачна кухня!

Location was central with all the main facilities close by

I had a disappointing experience during my stay at this apartment booked through Booking.com. The self-check-in process proved to be a frustrating ordeal as my guest was unable to gain access through the gates to reach the apartment. The contact number provided was unresponsive, and when we finally managed to get in touch, we were met with an uncooperative and grumpy staff member. Despite having an elderly guest who was struggling to gain access, we received minimal assistance and were simply told to follow written instructions. It was disheartening to experience such a lack of commitment and service, especially when we rely on a smooth check-in process. This situation highlighted a significant shortfall in customer service, leaving us very disappointed with our stay.

Місцерозташування. Ремонт. Є кухня.

Сніданки, як мені здалося це приготовлені напівфабрикати.

staff is the best thing about this hotel, flexible and very accommodating. great location, close to restaurants, supermarket, nova pochta and other necessities. small but well designed rooms. good shower and water pressure. beds are comfy. AC can keep the desired temperature

wifi is a major issue, truely a pain. some areas have stable strong signal, some areas even in the same room have weak and poor connection. router extender can easily solve this. only 1 suite has a washing machine and no balcony (description suggests both suites have a washing machine), and very bad wifi connection. the other suite has a balcony but no washing machine and ok wifi signal in the living room area, but no internet in the bedroom.

Great location, quiet small room (3rd floor), friendly staff, tasty breakfast, clean, possibility to cancel your booking anytime, no prepayment required.

1)There was a bad odor in the bathroom on the day of check-in, which disappeared after the first night. 2)The room is comfortable for a solo traveler and, in my opinion, a bit small for a couple. 3)The king size bed was not presented as requested..... But the hotel gave me the option to choose another room, which was the best option in my case.

Helpful staff. Great location.

Room was quite small but perfectly adequate for one person on a short term stay.

Clean

location is perfect. very close to the downtown. the breakfast is good.

I particularly enjoyed the responsiveness of the staff to any problem that arose during my stay. They responded immediately to all requests I made and did everything in their power to make my stay a very pleasant experience.

very close to the city center. clean, great staff

this room was nicer then the previous one i stayed in the week before. staff is very friendly.

no info again on the spa or laundry service.

during power outage it is nice to have continues power, they clean the room nicely. staff is very helpful

they could give more explanation on the facilities, i did not see the spa. or if there was a laundry service.

Price, location, stuff, facilities, everything was perfect! Even a free parking spot was available nearby.

Nothing