The location is great because it's on the main road in town. The room is fine for a 1 or 2 night stay and gives you the basics of what you need. They provide bar soap and shampoo plus towels. Because it was winter it was cold the night I stayed and the blankets were sufficient. Staff were pleasant. Wifi worked well. Room was relatively clean.

Room was relatively clean though the shower curtain had some mildew spots and there was some hair that didn't get swept up. The floor was mopped though still wet when I arrived which was fine.

Everything was good. Nice place to stay in Real de Catorce.

Water from the shower had an unpleasant smell of sulphur, though this can be quite common in Mexico.

Amazing place amazing location in amazing town.

very good location, everything is walking which is great. very friendly staff, parking lot is located very near hotel, no TV.

Everything actually. All of the staff members very friendly and helpful.

The bed is not too big for a big couple but the room is so lovely and clean. since my friend is very tall he booked a separate room because of the bed but we didn’t have any problems.

Clean well located and found me a secure spot for my bike. You can tell the owners and staff take pride in their gem of a place.

Nothing.

cleanliness and location.

nothing at all!

The room Was warm I like the view

There Wasn't hot water There Is not Another thing I didn't like

The location of the property was ok. Still it was a bit far from the main square. It was also closer to residential areas.

We don't normally write bad reviews, but this has to be one of the WORST hotel experiences we have ever had. The staff was incredibly rude and unprofessional. These are just some examples: 1. The hotel is accessible via one set of stairs and two side "ramps/stairs". One night we came back to the hotel to find that the main stairs to the hotel were deliberately blocked off by a pickup truck belonging to somebody in the staff, and the two ramps were blocked by motorcycles. We had our 80+ year old in-laws with us and literally had to push them up the to the hotel platform because all access points were blocked! When we talked to the staff about it, they did not offer an apology, remedy, or explanation. Instead WE were asked to apologize for complaining and told our tone of voice was rude! 2. During one of the nights, the staff had brought in what seemed to be relatives (including small children) to have a small get-together in the hotel stock room which was right next to our room. The whole group was listening to music, playing games, and making noise. This was not just rude to us, but was inconsiderate of all the hotel guests. 3. During checkout we were told to pay for our room upgrade using cash only and the staff refused to give a receipt. We really doubt that money ever made it back to the hotel owner. The person who did the checkout literally looked like the gardener, his clothes were dirty and didn't look like somebody you'd expect to be tending to the hotel. The staff handed us a card claiming we could contact the owner if we had any complaints. We have sent a copy of this review. If he/she cares, the whole staff needs to be replaced! Stay away from this hotel at all costs!

Location

Beds...old and uncomfortable

nice facilities lots of hot water noisy on weekends when invaded by locals from SLP

The location and the architecture is amazing, the staff is very helpful and kind

it was very clean and the staff very friendly

the mattress are very hard. Ee couldn’t rest well.

location

beds were uncomfortable noisy at night