Location is very good

Mattresses and pillows are too soft.

Great location

The comfort of the bed

location - close to shops and restaurants

The kitchen was very small but it did have everything we needed

Neat clean, comfy bed and sofa Good amenities, Caffe already included

The apartment was located close to the hbf and was very clean and comfortable! heating was superb and the kitchen was pretty well stocked with the necessary utensils.

the washing machine took a little long (around 3+ hours)

The quality of furniture and appliances in the room, the location, the hands-off approach of contactless checking in and out but still having the possibility of speaking to a front desk

A warning that my room was right above the outdoor smokers area, yuck! It was also right next to the entrance, so I heard the door slam a number of times, but this was overall not a problem.

The apartment was great in terms of location, comfortable bed, cleanliness, well equipped kitchen. But the best was the friendly welcome we received from Stilian. He was amazing and just because the weather was nice he treated us with a bottle of bubbly. He also went out of his way to organise the parking, which we did not do in advance. Thank you!!!

The apartments were spotless clean and very modern. They had AC and heating so were super comfortable given the changing weather. The reception staff were there much more than I expected and were so polite and helpful. Their bilingual language skills were superb. The location was excellent. A five minute walk to anywhere in the heart of the city. There was also a really nice supermarket across the road. It had a deli inside and served coffee and delicious sandwiches and cakes. We’ll definitely be back.

The main door wasn’t always locked at night. We expected to use the code to get in but often found the door was open. That may well have been because the staff were around the building. I don’t know.

Very clean, comfortable and a great location

Nothing

Nicely furnished, clean.

The apartment is in a renovated building, the basic building infrastructure is good, including sound-proof windows, the saving grace. The apartment is close to down-town Freiburg and not too far from the railway station. The message based interaction with the host organization is functional.

The building is on a street corner, one side facing a very busy 4 lane city ring road. Traffic lights right in front of the building make that in rush hour and during much of the day, cars, trucks, and busses idle their motors right in front of the building and then noisily accelerate. My one-room apartment was at ground level, so people walked by in one meter distance from my window. With closed windows all that was not pretty but tolerable. But this was summer in Freiburg, 30 degrees during the day. In spite of shades, that I kept down all day, the apartment got hot. No air conditioning. Trying to cool down the apartment at night is impossible due to the noise level and total lack of privacy with an open window. Also, this being a small single room apartment, even with the window open, the heat stored in walls and furniture does not evaporate in reasonable time. This made my stay quite miserable. Other than that, I felt the bed was quite uncomfortable, the equipment was all cheap Ikea stuff, not well arranged, so the kitchen was not practical at all. The tone of communication was functional, but far from cordial. A stern reminder to leave the apartment behind cleaned ("besenrein") bordered on the rude. My rent was not cheap place, so overall I felt value for money was low. I rarely write negative reviews, but this time I was really unhappy...

the apartment is new, comforable, clean ! its a great accomodation perfect for our stay, comfortable bed, linens, everything was fantastic!

nothing.

location was perfect to discover the city

our room was really small, difficult to move around the bad to reach the other side. Difficult to walk around the bed to close the window, my husband and I are not overweight (60 kg and 55 respectively).. we travelled with other two families which reported more comfortable apartments and were quite happy. The thing that really disappointed me was that a I called the number given to contact the host in case of need at 00:30 because I needed assistance and no-one answered the phone !!!!!!!

The apartment is comfortable, integrated, clean, very close to the old city, and from all services, restaurants, supermarkets, etc.....

There is nothing that did not like me except that in the month of 7 and 8 it is a little hot

it needs an air conditioning desperately. the nights were so hot that basically it was I’m possible to sleep

clean, practical, professional, friendly, near city centre and train station

some street noise