Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Resort in Cancun
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this resort
Situated in Cancún, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only provides free WiFi. Boasting an outdoor swimming pool, this property is located a short distance from Coco Bongo and Cancun Convention Center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Beachfront or waterfront
Gym or Fitness Center
Garden
Map of Cancun
Available Rooms
1 Sofa or 1 King • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 721 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 721 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa or 1 King • 602 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.5
El hotel es muy lindo y la playa increíble!
Lo mejor es la atención y servicio del personal , meseros, hostes, atención en playa , atención en cafetería excelente!
Le falta mejor menú y calidad en comidas , en mi habitación no hacían bien la limpieza
4.5
El mar está hermoso en esa ubicación y la comida realmente estuvo deliciosa y con mucha variedad! El servicio de meseros muy atentos todos! Las habitaciones muy limpias.
La alberca no es muy grande
Los elevadores son lentos
4.0
Nice location at a wonderful beach, nice attentive stuff
The elevators are very slow, the food could be improved
2.5
It was located in the hotel zone and was close to stores and tours
The toilet had a strong strange smell which affected the room
5.0
Roof top a blast! Wonderful rooms and first quality food
nothing
1.0
La playa
Todo su estructura de venta engañosa y falta de atención
3.0
I liked the pool parties and the staff was super friendly.
This resort needs more activities. The pool close super early leaving it nothing to do after 6. I hated the resort was packed with spring breakers that we couldn't enjoy all the restaurant's on the resort. The wait times was ridiculous. The food in the main dining hall was okay and that was last resort.
3.5
La comida y la atención de empleados de otros sectores. Fueron amables y educados
La atención de recepción. Tres horas me hicieron esperar para darme la habitación y cada vez que reclamaba me justificaban la tardanza por diferentes razones.
Si no sabes inglés en los restaurantes , están listo. Todo está dado para una población de habla no hispana, no es ético por ser un país latino
5.0
The food was great and all of the parties was fun
I loved everything
5.0
The beachfront view was amazing. I also enjoyed the entertainment and cleanliness overall. The drinks were great even on a non-diamond club level. Staff and guests were friendly. It was one of the best resorts we’ve stayed in Cancun!
I didn’t like that the pool closed early, and the check out process.
0.5
I hate this resort never again the lady at front desk got over on us asking for more money at checkin and took are cash them when we checked out the cash amount was not on the receipt or the price of the room she got over on us never again
3.5
All inclusive access and the drinks
We booked a king size bed and when we got there they told us they only had 2 queen sizes available. This was a huge inconvenience.
5.0
The property is absolutely stunning with endless areas, restaurants and places to explore.
Sometimes the restaurants were closed unexpectedly.
4.5
The elevators were too hot with NO air. Elevator ls were very slow
4.5
All inclusive
Waiting time to check out
3.5
I like the staff, room service and activities
we spent long time doing check in. Food in the restaurant was just okay.
0.5
absolutely worst hotel where you can end up
5.0
everything was a plus
0.5
nothing rather rude staff
rude staff and booking details change. the property asked me to either cancel or change my room type to lower room without refund of the difference
5.0
Absolutely loved our stay. I was worried by some of the reviews but I think a lot of people are just super picky. The resort is stunning! I highly recommend doing everything you can to get an ocean view because it was absolutely amazing. we booked the jr suite and the size was perfect - felt very spacious.  Thoroughly enjoyed all our food. Was it 5 star? No. It’s resort food so I was expecting it to be as such but I didn’t eat anything that I hated. (The crispy chicken from the Munchies bar was my favorite!) We also ate the chicken they grilled by the pool everyday and it was fantastic! We had zero issue getting into restaurants but we went when they opened. Most of the staff was so incredibly kind and helpful especially the men that waited on us on the beach each day. one even remembered us and came to say hello on our last day. I had the best experience here and can’t wait to come back!!
Here are things I would have wanted to know before hand:
They do not take reservations for dinner. Its first
come, first serve. I didn’t see that info anywhere on their website and only knew because I asked at check-in.
They do not accept Discover credit cards. That’s how we were going to pay and we were told they don’t accept it. Thank goodness they accepted our debit card otherwise I don’t know what we would have done.
The elevator situation wasn’t amazing. It wasn’t as bad as it could have been (I have definitely experienced worse at other hotels) but there were times we did have to wait a bit.
The buffet for dinner was my least favorite meal by far. For dinner I would go to any of the restaurant options and pass on the buffet. (But the buffet for breakfast was AMAZING!!)
4.0
Good vibe, friendly staff, good location at the back overlooking the Caribbean
Due to a flood on 5th floor, 3 of 5 lifts were out of action for 2 days which caused long queues. The stairs only went up to level 3 so we ended up using the service stairs. Also couldn’t book restaurants so sometimes had to wait up to 1/2 hour.
2.5
Great location easy access around town. The resort is beautiful 😍 I don't take nothing away from it but it's the workers that make it a great place to stay and that's where this place failed big F but I would say the waiters in the lobby Alonzo Carlos and the girl I didn't get her name A plus people they made our trip the others don't acknowledge you for anything a simple you're welcome goes a long way. If this place had waiters like the 3 in the lobby all over the facility it would be a 10 star resort.
The staff and food is horrible. The rude workers don't appreciate you or acknowledge you. Common courtesy goes a long way.
4.0
clean, nice location, spa is perfect
staff only works for tips, too expensive for Mexico. really an American resort.
4.0
Late check out non disponibile
4.5
staff was amazing
Big beautiful rooms
3.0
Spa/massage was amazing! View, friendly staff, drinks. Location was great for relaxing, short bus ride into town, and short taxi rides to excursions.
Food was fair. Elevator was awful/ horribly slow/ not all go to each floor! Room service forgot my food and/or drinks 2 out of the 4 times ordered. Italian restaurant staff insulted us after we didn’t eat all of our food (it was terrible).
1.5
clean and nice location
the staff is rude and not helpful
3.5
Buffet was amazing. Pool and beach area is awesome. Rooftop bar atmosphere was epic.
Hotel is not that fresh anymore. A la carte restaurant food at Steakhouse was horrible. Asked for room upgrade 2 weeks prior, didnt get any answer. Rooms need to be freshened.
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $122 per night. This rental is $234 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Enjoy the water!
Is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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