Real Inn Cancún

3.7 / 5.0

Good(3,909 Ratings)

Hotel in Cancun

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering an outdoor pool, the lagoon side Real Inn Cancún is located in Cancún, 400 metres from Tortuga beach and 3 km from Plaza Caracol shopping centre. Free WiFi is available.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

26.7 mi

La Gran Rueda Cancún

2.5 mi

Available Rooms

Deluxe Two Beds - Boulevard View

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe King - Boulevard View

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Double - Boulevard View

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite - Boulevard View

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Double - Lagoon View

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Real Inn Cancún

$$$$

3.7 / 5.0

Good(3,909 Ratings)

Hotel in Cancun

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering an outdoor pool, the lagoon side Real Inn Cancún is located in Cancún, 400 metres from Tortuga beach and 3 km from Plaza Caracol shopping centre. Free WiFi is available.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

26.7 mi

La Gran Rueda Cancún

2.5 mi

Available Rooms

Deluxe Two Beds - Boulevard View

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe King - Boulevard View

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Double - Boulevard View

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite - Boulevard View

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Double - Lagoon View

1 Double • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.7 / 5.0

Good(3,909 Ratings)

100% verified reviews

4.5 / 5.0

Nov 2024

PERSONAL AMABLE Y HOTEL TRANQUILO

El personal es muy amable y la relación calidad-precio es muy buena. La piscina es muy agradable con vistas a la laguna. La habitación es muy amplia y estaba limpia.

El desayuno no es muy bueno

3.5 / 5.0

Oct 2024

Bien

El hotel es hermoso, es cómodo y tiene cosas chéveres

Que no tienen desayuno sino hasta el fin de semana, y el de la recepción me vendió unas bebidas y mecobró mucho más, cuando llegue a la habitación había hecho el cambio a mi moneda y me tenía que devolver mucho más de lo que me devolvió, ósea cuidado con lo que compran ya que no sabíamos cómo era la moneda mexicana

3.5 / 5.0

Aug 2024

Correct

Emplacement très pratique avec parking, il a y un restaurant et une petite supérette. La piscine très grande et l’eau très chaude (pas super propre par contre)

Eau tout juste tiède dans la salle de bain.

4.5 / 5.0

Aug 2024

Good value for money

Quaint in terms of the view from the back outdoor area. Clean linen - staff were lovely. Beach nearby

The water supply leaked and there was an awful smell

5.0 / 5.0

Aug 2024

Excellent séjour

L'emplacement parfait au début de la zone hotelliere sans que ce soit bruyant (et la proximité avec la playa langosta et la tour panoramique, à faire !), la vue sur le lagon depuis la chambre, la chambre très grande et propre, et la piscine avec une vue incroyable à la fois sur Cancun moderne et sur les mangroves sauvages. Cet hôtel est superbe ! Et le personnel très arrangeant.

Le seul petit problème était que la porte de la salle de bain/toilette ne fermait pas complètement, mais bon on s'en accommode.

3.5 / 5.0

Jul 2024

Estancia regular

La ubicación y la atención del personal

Humedad en el piso, habitación 114 y mucho ruido por parte del personal

4.0 / 5.0

Jul 2024

Habitaciones muy grandes!

La pileta, la vista, el tamaño de la habitación, el hielo libre.

El Internet no anda o anda muy poco. Algunas perdonas del personal muy poco amables o hasta brindando un mal servicio. Ejemplo no me dejaron entrar al hotel con una cerveza comprada afuera cuando en realidad si se puede.

5.0 / 5.0

Jul 2024

Cómodo para mis vacaciones

La vista de las habitaciones hacia la avenida y hacia la playa

El gimnasio tenía problemas en el aparato

4.5 / 5.0

May 2024

Bueno

Me gusto el alojamiento

Personal de la noche muy grosero, en recepción es moreno y gordito.

5.0 / 5.0

May 2024

Best experience for my first time in Cancun.

Very clean and had a beautiful view.

What was not to like?

2.5 / 5.0

Apr 2024

Stay was okay at best, location wasn’t ideal not much life around that was walkable and the room itself was fine bed was

The cafe section is nice overlooking the sea and the pool was nice to have.

The bed was tiny and I mean proper tiny. The chair in our room was also ripped and the balcony door wouldn’t lock. Also the air con even though it was off would make incredibly loud noises and when it’s on it was very annoying almost impossible to sleep.

3.5 / 5.0

Mar 2024

Good hotel with big room and nice view

View from room, size of the room

No refrigerator and no coffee machine in the room

3.0 / 5.0

Mar 2024

ふつう

綺麗

冷蔵庫がない

4.0 / 5.0

Mar 2024

Ubicacion buena, atencion amable, buen hotel a un buen costo, vistas a la laguna muy bonitas.

La vista de la alberca a la laguna siempre es muy bonita; no había desayunado en el hotel y la comida muy rica; la habitacion cómoda y amplia.

Al llegar la habitación que me dieron no me gusto y me cambiaron pero con costo extra; no tienen regaderas por si quieres quedarte posterior a tu checkout por lo que tuve que pagar por horas de late check out; el tipo de cambio más alto.

3.5 / 5.0

Mar 2024

Bueno pero podría estar mejor

Las instalaciones y su vista a la laguna es increíble.

La atención de las recepcionistas deja mucho que desear y además no siempre hay agua caliente.

2.0 / 5.0

Jan 2024

Pior estadia do México!!!

A única coisa que gostei foi a localização!

Vou começar pela recepção, o atendende que fez nosso check-in é grosseiro e mau humorado, péssimo, nunca deveria recepcionar pessoas!!! A acomodação é bem ruim, as camas são desconfortáveis, a roupa de cama tem cheiro forte (ruim), o banheiro falta toalha todos os dias (toalha de corpo, rosto e tapete), não tem frigobar, tomamos água quente (temperatura ambiente), a cortina back out do quarto não fecha totalmente entrando claridade no quarto a noite, tem degraus para chegar no quarto (péssimo para carregar as malas), o café da manhã é ruim e caro USD 22/pessoa (como comparativo, no IHOP gastamos em média USD 16/pessoa e comemos muito bem), não recomendo e não volto jamais!

4.5 / 5.0

Nov 2023

Relájante

El personal muy amable, siempre atentos.

Que las ventanas de las habitaciones se puedan abrir, en lo personal el aire acondicionado me afecta un poco y prefiero el aire fresco.

2.5 / 5.0

Nov 2023

buena ubicacion y lindo hotel....., pero habitaciones olor a humedad

la piscina esta muy bien ubicada y te da una excelente vista. El comedor es muy lindo y la atencion de la gente es buenisima

la habitacion estaba super humeda. Las camas igual de humedas (olian a humedad). la ducha tiraba muy poca agua y fria.

1.5 / 5.0

Nov 2023

Not worth the value

Food staff was excellent

Hidden costs. Constantly reminding them about discounts. Expensive food

2.5 / 5.0

Nov 2023

Just for sleeping and leaving for the whole day

Excellent location

Badly maintained room, stained furniture, broken appliances, bad air circulation, loud A/C, low water pressure, the restaurant has a very limited oldschool menu.

3.5 / 5.0

Sep 2023

Great hotel for the value but needs improvement

Great value, location, staff was great and overall it's a nice hotel

Low water pressure and had issues with toilet due to water pressure

3.0 / 5.0

Sep 2023

Ok stay but I would not recommend it

The pool

The fact that parts of the ceiling were falling off, there were recurrent issues with water from the showers that were running low or not at all, on the last day there was no electricity in the whole building. The food at the restaurant was very average, I would not recommend eating there.

5.0 / 5.0

Aug 2023

Great stay 🤍

Cleanness ,view, size of room and bed and the great staff there they were very helpful

Nothing

3.5 / 5.0

Aug 2023

Good

Nice and comfortable hotel, walking distance from the beach and it has a restaurant and Starbucks shop inside.

We checked-in and they gave us the wrong room key (which was occupied), so we it was very unfortunate and uncomfortable to enter to a room with people inside. When we went to reception to report the incident, the receptionist didn't even said sorry and she just gave us another key for a new room like nothing happened. This was our very first night and we were tired so we left it there. The girl receptionist in general was pretty rude and hostile so just because of that we are giving them 7 out 10 score.

0.5 / 5.0

Aug 2023

Bad

DON'T WASTE YOUR MONEY! no fridge in the room; the nearest beach is terrible. I left my sunglasses in the room, and when I realized I called them. I tried a lot of times to call them and when someone finally answered she didn't speak English so she hung up the phone on me, then I called again and tried to speak in Spanish and the lady said that my sunglasses weren't there. In other words, they stole my glasses.

3.5 / 5.0

Aug 2023

Very beautiful but it did not meet its potential

The view was amazing and it offered a wide variety of services. It has both a pool and a gym as well as a bar and a restaurant.

The room had humidity issues to the point that the floor was slightly flooded for the entirety of our stay after only one shower (mind im not taking about the bathroom floor but the room floor which did not connect to the bathroom so there must be a leakage problem). This also attracted a cockroach in the bathroom. The toilet needed to be flushed a few times otherwise it wouldn’t work.

5.0 / 5.0

Jul 2023

It was excellent as we were tired and only wanted to sleep. It met our expectations for rest

We had an excelent view of the pool and lagoon

The television stations were only in Spanish and the picture quality was very poor

4.0 / 5.0

Jul 2023

I had a horrible experience

We were discriminated against by the manager and the girl at the desk. The price we booked for and the price we were told once at the site was different and upon probing the manager and the girl up front which I don’t have their names were rude and not comprehensive. The customer service was poor, the girl working there threaten to call the police. We had a terrible experience. The place was very beautiful but because of the way we were welcomed, I will never come back there again. The manager is not a good leader and I believe because of the color of our skin he was discriminating us and refused to give us privacy once in our room.Again we had a horrible experience.

0.5 / 5.0

Jul 2023

The staff was terrible - the place wasn't clean, there were hairs on the bed, the bathroom barely seemed functional,

Nothing

The staff was terrible - the place wasn't clean, there were hairs on the bed and the bathroom barely seemed functional. They wouldn't provide another room as it was fully booked but I requested an upgrade, which I didn't receive.

0.5 / 5.0

Jun 2023

the immigration mexico don’t want me to become cancun

4.0 / 5.0

Jun 2023

It is a pity that the money was not returned. It’s also a shame that Booking can’t influence this in any way.

Good value for money

Expensive breakfast. We checked out earlier and a senior employee named Marco Antonio Ortiz Silva promised to return the money for the remaining days of about $1200. No one returned the money, and it is impossible to get through to this employee and he also does not answer the mail.

3.5 / 5.0

May 2023

noisy

the Pool

my room was in the second floor right next to the avenue. you could hear the cars drive by very loud. then the taxi drivers would blast music out of their cars early in the morning and they were parked right outside. the room locations are too close to the avenue

3.5 / 5.0

May 2023

Good

Clean, good WiFi

No convenient store nearby, our breakfast was included, but they put pork and ham every item..

FAQs

How much does this hotel cost compared to others in Cancun?

The average price for a rental in Cancun is $123 per night. This rental is $234 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Real Inn Cancún. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Real Inn Cancún. Enjoy the water!

Is Real Inn Cancún pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Real Inn Cancún?

We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Real Inn Cancún

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Two Beds - Boulevard View

Deluxe King - Boulevard View

Executive Double - Boulevard View

Junior Suite - Boulevard View

Executive Double - Lagoon View

Real Inn Cancún

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Two Beds - Boulevard View

Deluxe King - Boulevard View

Executive Double - Boulevard View

Junior Suite - Boulevard View

Executive Double - Lagoon View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cancun?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Real Inn Cancún pet friendly?

What amenities are available at Real Inn Cancún?

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