Hotel Indigo - Memphis Downtown, an IHG Hotel

7.8

Very good(579 Reviews)

Hotel in Mud Island, TN

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Well situated in the centre of Memphis, Hotel Indigo - Memphis Downtown, an IHG Hotel offers air-conditioned rooms, a seasonal outdoor swimming pool, free WiFi and a fitness centre. This 4-star hotel offers a shared lounge and a 24-hour front desk.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Corner King Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room with Two Queen Beds

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Room

2 Queen or 1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Roll-In Shower - Disability Access

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Indigo - Memphis Downtown, an IHG Hotel

$$$$

7.8

Very good(579 Reviews)

Hotel in Mud Island, TN

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Corner King Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Queen Room with Two Queen Beds

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Room

2 Queen or 1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room with Roll-In Shower - Disability Access

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

7.8

Very good(579 Reviews)

100% verified reviews

10.0

May 2024

My partner and I enjoyed the atmosphere. We will definitely visit Hotel Indigo again.

The cleanliness and the warm welcoming staff.

I don’t have any negative opinions about the property.

7.0

Mar 2024

Nice place, clean

4 blocks to Beale, not a bad walk at all, felt safe going in that direction. QVery nice lobby and easy parking. Shower water pressure wasn't very good, no coffee in the morning, she was in no rush to make it and hot water was cold! The morning we checked out, the girl was very pleasant and nice compared to the others. All in all we would stay again

Shower water pressure

8.0

Mar 2024

Great facility but..........

I liked the price the location and the cleanliness of the rooms everything was good

I didn't like the fact that I had to pay fir parking the sign said 22.00 dollars for overnight but when I went to pay for parking it charged me 33.00 dollars I also didn't like the fact that it was no restaurant on the property and that it was no breakfast

9.0

Feb 2024

Fun, bright, close to everything

Location was close to everything

N/a

8.0

Dec 2023

It was comfortable and easy to navigate the town

Location was prime for event

Lack of available food options on site

1.0

Nov 2023

I will never stay at an Indigo hotel again!!!

The location was the only good thing about this hotel.

The whole experience staying at the hotel.

5.0

Aug 2023

Passable

The bathroom mirror && location not to far from downtown

I didn’t like the fact that the pool smelled like pee

1.0

Aug 2023

Awful, and the worst Indigo I have ever encountered.

Nothing.

No washcloths, or Kleenex. The sliding door to the bathroom was broken. When using the facilities, we had to brace the door with a suitcase, to have privacy. The toilet tissue holder was broken , so we had to place the tissue on the floor. The TV did not work. Maintenance had to fix it. I had understood there was a restaurant and bar in the hotel. There was not. I could not get a receipt for my stay as their printer was broken. The promise to send a receipt by email never happened. No do not disturb sign in the room. No pen or paper in the room. The attendant at the front desk that checked us in could not give us any info about restaurants or bars close by. He was generally not knowledgeable about his job, or did not care to help us. Generally, the Hotel was in a distressed part of the City.

5.0

Jul 2023

Passable

Beds were comfortable, clean pool

Bad area, no restaurant on Sunday

1.0

Jul 2023

These criminals stole $1000 from me, fraudulent dishonest company, beware.

My favorite part of the stay was the way they stole $1000 from me after failing to honor my reservation.

Booked a room with 2 beds for myself and a friend, the room we were offered had a single bed and was too small to be able to move around the room with our luggage inside. I had to cancel the reservation on the spot and rent a room last minute somewhere else. I never even stepped all the way into the room, now the hotel manager is claiming I stayed there and never cancelled and is stealing $1000 from me. Absolutely fraudulent criminals. I am having to dispute the charge through my credit card to get my money back.

6.0

Jul 2023

Decent for a short stop I guess

Rooms are dated but fine but the customer service could use a lot of retraining.

Our TV didn't work in our room. They offered to downgrade us from a king suite to a twin but offered nothing but attitude otherwise.

4.0

Jul 2023

Not ever going to the one in Memphis again.

The location was good for accessing downtown Memphis. The parking being secured was nice.

Coffee in room but no creamer. Called desk and they said we could get coffee at restaurant next door. Didn’t even have coffee in lobby. We came in from long travel and tried to take a quick nap but the cleaning ladies were parked at our door and yelling to talk to each other. I went to ask them to hold it down and they laughed so hard. Come to find out it was because they were high. We ended up smelling them as we left. The floor had dirt and grass in places and corners. The shower had leftover conditioner stuck and hardened on the wall. I love staying at Hotel Indigo everywhere we go and thought this would be the same. Not ever staying in the Memphis Indigo again. I still love this chain but not Memphis.

7.0

Jun 2023

Not what I had hoped for or expected. Not worth the money.

The location was great.

The hotel was not as upscale as I expected. I am familiar with the Dallas hotel which is much nicer. When we arrived there was no bellhop to help. The desk gave us a key to a room that was occupied! We opened the door and found another guest things. That could have been terrible if they had been standing there. The next key was a room and it did not work. we returned to the desk a 3rd time and were given a 3rd room which did work. We were given a complementary breakfast for the trouble which was good. We were never greeted by any staff when entering or exiting the hotel.

10.0

Jun 2023

Awesome in every way.

very pleased with this location. Staff was very kind and helpful with recommendations.

7.0

Apr 2023

Decent value for the location.

This hotel is in a great location--easy walking distance to Beale Street and restaurants. We like the modern design of the Hotel Indigo brands, and this hotel matched that. There was plenty of space for three of us. Our room faced an outdoor courtyard with a pool--6th or 7th floor.

There were parts of the room that looked to be tired--ceiling, paint, etc. We did not have enough towels for 3 people, even though our reservation was for 3. When I asked for more towels, I was told I needed to go down and get them.

6.0

Mar 2023

Just okay. Expensive for what we got.

Good location.

Parking too expensive. No cups or glasses in the room. Staff said they ran out - end of story. Refrigerator didn’t work. They did bring a different one eventually.

7.0

Mar 2023

it was not worth the price I paid

Memphis music vibe…the Juke Box

it’s located in a run down area of downtown; no cleaning service, unless otherwise requested; COLD floor; AC unit was NOT reliable

7.0

Mar 2023

Good

breakfast was not available although was supposed to be included

2.0

Feb 2023

Horrible 😡🤬

The location was great.

What I didn’t like hmmm .. Everything the staff was lazy, and the elevator got stuck with people on it.. The room wasn’t clean and nasty reddish brown stains were everywhere even on the bed . I went downstairs to ask for a new blanket front attendant told me wasn’t none. Then the toilet stop working told I went to the same person and he told me I have to deal with it or contact booking agency. My husband had to fix it because there no where else was everything was booked. And I’m a very easygoing person and I was piss me off !! Needless to say I will never stay here again and don’t recommend it..

8.0

Feb 2023

Okay!

The front desk clerk was excellent and the location

The lamp was really dusty and the room could’ve been a little cleaner.

FAQs

How much does this hotel cost compared to others in Mud Island?

The average price for a rental in Mud Island is $167 per night. This rental is $46 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Indigo - Memphis Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Indigo - Memphis Downtown, an IHG Hotel. Enjoy the water!

Is Hotel Indigo - Memphis Downtown, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Indigo - Memphis Downtown, an IHG Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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8.0

Very good(129 Reviews)

Courtyard Memphis Downtown

Hotel Indigo - Memphis Downtown, an IHG Hotel

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Available Rooms

Corner King Room

Standard Queen Room with Two Queen Beds

Standard King Room

Standard Room

King Room with Roll-In Shower - Disability Access

Hotel Indigo - Memphis Downtown, an IHG Hotel

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Available Rooms

Corner King Room

Standard Queen Room with Two Queen Beds

Standard King Room

Standard Room

King Room with Roll-In Shower - Disability Access

Reviews

FAQs

How much does this hotel cost compared to others in Mud Island?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Indigo - Memphis Downtown, an IHG Hotel pet friendly?

What amenities are available at Hotel Indigo - Memphis Downtown, an IHG Hotel?

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