Hotel Napoleon Memphis

Fitness centre/facilities, Fitness centre/facilities, On site

Restaurant/places to eat, Restaurant/places to eat

3.9

Good(158 Reviews)

Hotel in Mud Island, TN

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel Napoleon, an Ascend Hotel Collection Member is well situated in the middle of Memphis, and is within a 2-minute walk of AutoZone Park and a 5-minute walk from Beale Street. The property is less than 1 km from Memphis Rock n Soul Museum.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Superior Queen Room with Two Queen Beds

2 Queen • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Suite

1 Sofa • 1 King • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room - Accessible/Non-Smoking

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds - Accessible/Non-Smoking

2 Queen • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Napoleon Memphis

$$$$

3.9

Good(158 Reviews)

Hotel in Mud Island, TN

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Superior Queen Room with Two Queen Beds

2 Queen • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Suite

1 Sofa • 1 King • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room - Accessible/Non-Smoking

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds - Accessible/Non-Smoking

2 Queen • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.9

Good(158 Reviews)

100% verified reviews

4.5

Apr 2024

Puede decirse que fue buena,el ruido exterior fué lo malo

En general encontré agradable y cómodo el hotel.

El haber reservado un pieza a la calle,pues en la noche se sintió mucho ruído cuando pasaban los vehículos.Afortunadamente fué sólo una noche.No recomendaría el hotel en caso de varias noches a personas que reserven piezas a la calle.

4.0

Nov 2023

Stay was very enjoyable - clean rooms, quiet building, and central area make it a return choice.

Customer service, including the text service, was great. Everyone was polite and accommodating. The room was freshly cleaned and sanitized, and the bed was comfortable. Also, enjoyed the little complimentary items in the lobby.

The only weird thing we weren't happy with was the lack of room service. One would think it'd be a given considering the restaurant is in the same building and that it's one of the best and most expensive hotels in Memphis.

4.5

Aug 2023

Great location.

Great location. I liked that housekeeping didn’t interrupt our stay.

The first room was stuffy and smelled moldy. I hated to be “that person”, but my breathing issues made that a no-go. Staff was very helpful in getting us another room. The rooms could use a bigger trash can to let us help the staff.

1.5

Aug 2023

Lack of hot water and poor staff communication. Facilities beyond that absolutely 4*

The hotel absolutely met the star rating offered of 4*. It was a well put together hotel in the sense the accommodation was fresh, good condition, modern. Be warned, not all rooms have bathrooms with a door!

There was no hot water for the bulk of our stay. The hotel staff did not inform us of the issue, nor did they keep us informed of the issues. We arrived at 2am after almost 24 hours of travelling and we were not kept informed of any problems. The first we knew was when we had a shower and it was cold. The staff seemed either apathetic or disinterested and this frustrated us and a number of other guests. Whilst we accept it was not the staffs' fault, we still felt the staff could have been more informative. Our room card also needed remagnetising every day which became tiresome. Some guests look to have received a welcome bag on arrival- we did not.

2.5

Aug 2023

Dissappointing

Location. Towels and sheets

Not very clean. Room wasn’t ready for 1.5 hours after check in time. We asked twice for an estimated time it would be ready but reception staff weren’t able to provide. After 1 hour of waiting we were offered a “worse room with no view” if we wanted it.. no upgrade or compensation offered for the inconvenience.

3.5

Aug 2023

A safe & clean place to sleep

Location was good. Hotel was clean. The asst GM and GM were very helpful. A place we felt safe to be.

The chk in process, (admittedly late in the eve), was difficult. Several aspects of room needed maintenance, (sink taps leaked & door lock didn't work). We were offered another room but not to same spec. No windows to open & so no fresh air to circulate - air con v cold. Although senior staff on the ball, other members lacking i.e. didn't know how to order a taxi or local info. A safe & clean place to sleep rather than a hotel with full facilities.

2.5

Jun 2023

Had a great time in Memphis but hotel facilities are limited.

bedroom was quiet and spacious.

Sliding door to bathroom feel off rail twice. Also no breakfast available. No dining room.

0.5

May 2023

Love the location. Stayed there several times. The hotel has gone way downhill. No ice or water

Nothing

4.0

May 2023

good location and staff

great staff

2.5

May 2023

Excellent location in corner room! Safety concerns need tending too immediately.

room 502

Safety concerns. Bathtub slick. Needs grab bars and non skid floor. All sharp corners of bed and desk need to be protected. Carpet needs replacement with solid color.

3.5

Mar 2023

good stay for the money

the room was nice

the noises coming from outside the room when we were trying to sleep

4.0

Feb 2023

Walk to the Peabody, Comfy Beds, Paid Garage Parking

Prime downtown location walking distance from the Peabody Hotel.

Not that many good restaurants nearby.

1.5

Jan 2023

Room had broken thermostat that hotel didn’t care enough to move me or fix.

The location and the aesthetic of the hotel were nice.

The thermostat was broken in my room. I set it to 68 and it was 76-77 degrees F the entire night. I didn’t sleep at all because I was drenched in sweat. I texted the number of the front desk rhat reached out to me to ask how my stay was going and got no response. When I told the front desk all they said was “sorry you cooked up there!” in a joking manner. It was miserable I will not stay again.

3.5

Jan 2023

Good

location, friendliness, size

pillows were terrible, slept poorly due to it. remote controls didn’t work and bathroom door wasn’t closing completely

4.0

Nov 2022

we had a very nice stay there

the location is excellent for Beale Street! the rooms are spacious.

we had a leaking sink. they are a little stingy with the towels. a little cleaner would have been nice

5.0

Oct 2022

perfect overnight stay!!!

conveniently located

5.0

Oct 2022

Exceptional

We loved that the hotel was close to downtown, Beale St.,Civil Rights Musuem and the River. The Hotel deserves a 5 in all areas.

4.0

Sep 2022

Quiet and it provided a good layover.

Needed a quick stop while traveling from TX to VA. I just pulled it up and booked it. I was hoping for a place near good food but really didn't have the time to look. All is all -- it met the need at the moment.

4.0

Aug 2022

Good value for money

Excellent front office service by Rocky who was extremely helpful - rooms are a good size and located about 600m from Beale St

4.0

Aug 2022

Very good

location

bar was closed

3.5

Aug 2022

Not bad but not great either.

Decent room. Very comfortable bed.

Hard to figure out parking. Shower not very clean. Very musty in the room. Pretty expensive for what you get.

2.0

Jul 2022

disappointing

The pre-check in process and check in process is way t0o complex and confusing, needs to have a check in person on site. Price is too expensive for quality to site.

FAQs

How much does this hotel cost compared to others in Mud Island?

The average price for a rental in Mud Island is $167 per night. This rental is $49 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Napoleon Memphis. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Napoleon Memphis pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Napoleon Memphis?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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3.9

Good(579 Reviews)

Hotel Indigo - Memphis Downtown, an IHG Hotel

Hotel Napoleon Memphis

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Available Rooms

Superior Queen Room with Two Queen Beds

King Suite

King Room - Accessible/Non-Smoking

Queen Room with Two Queen Beds - Accessible/Non-Smoking

Superior King Room

Hotel Napoleon Memphis

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Available Rooms

Superior Queen Room with Two Queen Beds

King Suite

King Room - Accessible/Non-Smoking

Queen Room with Two Queen Beds - Accessible/Non-Smoking

Superior King Room

Reviews

FAQs

How much does this hotel cost compared to others in Mud Island?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Napoleon Memphis pet friendly?

What amenities are available at Hotel Napoleon Memphis?

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