Holiday Inn - Kalamazoo West, an IHG Hotel
Hotel in Kalamazoo, MI
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Located 4.8 km from Miller Auditorium, Holiday Inn - Kalamazoo West, an IHG Hotel offers 3-star accommodation in Kalamazoo and features a fitness centre, a shared lounge and a restaurant. Located around 5.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Kalamazoo, MI
Available Rooms
Leisure King Room - Non-Smoking
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Queen Room with Two Queen Beds and Bath/Shower
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Sofa Bed - Non-Smoking
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Room
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room with Trundle Bed - Non-Smoking
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.5
Staff was excellent
1.0
Staff was very unfriendly. Hotel was paid for in advance, yet the hotel kept placing “holds” on my account every day. We were there three nights and there was $700 of golds placed on my card. Staff kept saying “it will fall off after 3 days” however, this was holding up money on my card.
The food prices did not match what was sent on the reservation email.
I received an e-mail day of check in that my room was ready, when we went to the hotel to check in there were no clean rooms. We had to wait an additional four hours to check in. Over all was a bad experience
5.0
Clean
No Netflix
3.0
The location
The bathroom was dirty hair everywhere very disappointing
3.0
how clean are rooms are
the low staff
3.0
The lobby and the room were updated, clean, functional, and nicely decorated.
We had a king suite for 3 people, with one person sleeping on the sofa bed. There was no bedding on the bed or in the room. It took the front desk staff a long time to find bedding. But, there were no pillows available.
The breakfast was awful. The choices were limited and overcooked. The coffee maker was broken.
We’re canceling the 4 rooms we have reserved at this hotel in August.
4.0
good location
rooms nice
beds comfy
had to go to Holiday Inn across parking lot for our complimentary breakfast. That location was not clean. They ran out of breakfast very early., the food area was not kept clean. trash bins were over glowing with trash
4.0
Rooms were large & clean, lobby was great
A plain small black coffee was $3.71 if you are going to charge that much for coffee it should be coffee shop quality.
1.5
Didnt Eat breakfast as we didn’t want to spend 20 dollars per person for coffee and cold buffet food. Other hotels have complimentary breakfast
Have more than 2 towels for a room and mgt making excuses that “there isn’t enough towels to go around” is a bad excuse.
0.5
We couldn’t get an extra blanket or an extra sheet, the downstairs bar/restaurant area was closed all night even though the sign said it would be open
0.5
nothing
everything
2.5
I like the beds
Being on two different floors so my kids were on one floor and we were on the other floor I did not like that
3.0
Hotel itself was very clean
Pictures found online showed a hot tub, there wasn't one. Nowhere did it state that the breakfast wasn't included. Not a nice surprise when I went down to get coffee in the morning.
4.0
Stayed here while power was out at home during ice storm. The hotel was convenient and not too expensive. Staff was friendly and accommodating.
there wasn’t any coffee included in the lobby as the website stated, couldn’t figure out coffee machine in room or it was broken. No extra linens or pillows in room.
5.0
I did not have any breakfast that morning, I didn't have time.
N/A
4.0
The hotel is clean and the room size (suite) was excellent.
The kids in the room above us using the room as a race track until after ten pm then listening to one of them cry until 3 am after seeming to have fallen off the bed.
0.5
Clean staff was helpful
Booking tried to charge my account 300 more dollars never received lost property we left there when they said it was sent out
3.5
The bed, breakfast
No hot tub or bath tub. Bar closed to early.
5.0
I had canceled because our power turned back on at home and no longer needed. Staff were very helpful and exceeded all my expectations in resolving the situation.
0.5
Nothing
The hotel put a pending hold on my credit card for double the amount of the stay. I have checked out, and they charged my credit card and still have a hold on my credit card for $336. It's been 6 days and counting with the hold on my credit card. Everyone at the hotel is giving me the run around.
5.0
comfy clean and staff was friendly
nothing everything was perfect
0.5
How I paid for this on booking app and they wouldn't check me inn or couldn't work anything correctly I want a refund please.
That I could get checked inn.
FAQs
How much does this hotel cost compared to others in Kalamazoo?
The average price for a rental in Kalamazoo is $121 per night. This rental is $57 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn - Kalamazoo West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn - Kalamazoo West, an IHG Hotel. Enjoy the water!
Is Holiday Inn - Kalamazoo West, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn - Kalamazoo West, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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