SpringHill Suites Waco
4.6
Outstanding(45 Reviews)Hotel in Waco, TX
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Situated within 1.1 km of Waco Convention Center and 2.2 km of McLane Stadium, SpringHill Suites Waco provides rooms in Waco.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Waco, TX
Available Rooms
2 Double • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 Single • 904 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.6
Outstanding(45 Reviews)100% verified reviews
4.6
Was clean and close enough to Silos
1) 100.00 Pet fee - OUTRAGEOUS for a 13 lb dog. He should have had his own room and free dog daycare for that
2) NO fridge or microwave, both of which I heavily utilize during a month long roadtrip.
3) Even though fan turned to “on”, not auto, it kept turning off all night, waking me up, then the sound of the tractor trailers from freeway next door KEPT me up.
4.6
Very clean and updated facility. Great staff and very close to Baylor.
The air conditioning vent is aimed right at your head while sleeping. I found that very irritating ..
4.6
Nice and clean
Little road noise
4.6
Very spacious and convenient.
The room still had trash from previous rental. Not clean
4.6
Facing the Brazos from balcony and McClain stadium blocks from silo’s. Alexis was really helpful with accommodations for my family.
The breakfast was good but not a lot. Hoped for biscuits and gravy or waffles. But what they had was good.
4.6
The suite with queen beds and a sofa bed option and hot breakfast
Price could’ve been better. Towel and toilet holder were both broken
4.6
The front desk was helpful, friendly. The rooms were clean. no noise complaints.
4.6
I was called after my stay because the front desk clerk told me that my card wasn't working. I told her that I paid for my stay online and that my card was already charged they day after I booked. She then asked me to call the booking site (booking.com) to see what the problem could be. When I talked to the agent from booking.com, she told me that the hotel should know how their process works. So, she called the hotel for me and said that everything was handled. Right after hanging up with booking.com, I received another call from the hotel's manager, apologizing for the misunderstanding. At that point, I thought everything was good. That was until I realized a few days later that the hotel charged my card again for the entire stay anyway. When I called the hotel to see what the problem was, they put me on hold for 15 minutes! Probably hoping that I would just hang up. When they finally got back to me, Brittany W. (who told me that she's the general manager), was the person that I spoke with. Let me just say, when I stayed at this hotel, everyone was so kind and I left raving about the customer service. Brittany is no reflection of the rest of the staff. When I told her that I was charged twice for my stay, She looking up my name in the system and said that the transaction was no longer in their system and suggested that I call my bank to dispute the charge, and then basically told me that there's nothing else that she could do. When you inconvenience a customer in the way that I was, you could at least try to figure something out. I was so disappointed in how she handled the problem that was a mistake on their end. Unfortunately in this case, one bad apple spoiled the bunch. Brittany W. should be retrained in customer service via telephone.
4.6
Breakfast was good for what it was - COVID friendly. Prime location - close to the Silo district and right of the interstate.
4.6
Room was nice.
Our check in time was 3 and when we got there at 830 our room among others werent even ready. We had to wait 45 min. They also tried to double charge us and I had to show them that it had already bern taken out of my acct.
4.6
Room was very spacious
Pool was closed
4.6
Location
Pool was not open and was very small in size
FAQs
How much does this hotel cost compared to others in Waco?
The average price for a rental in Waco is $175 per night. This rental is $79 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SpringHill Suites Waco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SpringHill Suites Waco. Enjoy the water!
Is SpringHill Suites Waco pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SpringHill Suites Waco?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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