Metropole Urban Hotel

TV and multimedia, Photo of the whole room

9.0 / 10.0

Excellent(1,734 Ratings)

Hotel in Heraklion

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Featuring a shared lounge, Metropole Urban Hotel in Heraklio Town is located 1.6 km from Venetian Walls. Boasting a bar, the hotel is close to several noted attractions, around 600 metres from Cultural Conference Centre of Heraklion, 1.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Heraklion

Nearby attractions

Heraklion Archaeological Museum

0.4 mi

Morosini Fountain

0.2 mi

CRETAquarium Thalassokosmos

8.6 mi

Reptisland

22.3 mi

Available Rooms

Standard Room with City View

2 Single or 1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Room with Balcony and City View

2 Single or 1 Double • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Connecting Rooms with Balcony and City View

4 Single or 2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior Suite with Outdoor Jetted Tub and Side Sea View

1 Sofa • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Economy Room

1 Double or 2 Single • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Metropole Urban Hotel

$$$$

9.0 / 10.0

Excellent(1,734 Ratings)

Hotel in Heraklion

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Heraklion

Nearby attractions

Heraklion Archaeological Museum

0.4 mi

Morosini Fountain

0.2 mi

CRETAquarium Thalassokosmos

8.6 mi

Reptisland

22.3 mi

Available Rooms

Standard Room with City View

2 Single or 1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Room with Balcony and City View

2 Single or 1 Double • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Connecting Rooms with Balcony and City View

4 Single or 2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior Suite with Outdoor Jetted Tub and Side Sea View

1 Sofa • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Economy Room

1 Double or 2 Single • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Excellent(1,734 Ratings)

100% verified reviews

9.0 / 10.0

Oct 2024

Nice Central Hotel

Lovely central hotel with well appointed and comfortable rooms. Our economy room was an inner one which didn’t benefit from a view (privacy film on the window glass etc.) but this was okay as the room felt light and airy and was very quiet. Check in / check out was swift and staff are friendly and speak great English (especially the woman on reception). 2nd time here for us and we would recommend. Locationally, the hotel is near a number of authentic ‘local frequented’ restaurant in the alleys near to it (on the route to lion square) - these places had a really great vibe / super food and good value / not too many tourists. We spent an evening in a meze bar it’s the locals and it was super.

Breakfast is pretty poor - very cramped self service area which gets busy and when we visited, there wasn’t much food to choose from (many empty dishes) and there wasn’t even plates to use. Coffee was in drinkable and when we asked for tea, it took a long time to arrive. Staff don’t keep an eye on what needs replenished. We decided to head out for breakfast somewhere else on our 2nd morning. I don’t know if the breakfast place is owned / run by the hotel or by someone else who rents the coffee shop next door, but it really doesn’t work for paying guests of the hotel.

10.0 / 10.0

Oct 2024

Fantastic hotel in the center

Fantastic hotel in the centre of Heraklion. Check in was smooth and quick and our Superior Room was super clean, fresh, modern and a good size. Our room (304) had a balcony looking out onto a nice square with cafes, restaurant and a church - although we were just a couple of minutes walk from the bustling centre, the room was very quiet. Wandering through the hotel, it’s communal areas are spotless…and smells really fresh! Locationally, the hotel is pretty central and close to the main bar / restaurant street. It’s about a 10 min walk to the harbour and if you’re arriving on a ferry (we arrived from Santorini), it’s a 20 min walk from the port. We loved the room - stocked minibar, tea / coffee, amazingly comfy bed with nice pillows and a large wall mounted tv with some english channels! The en-suite had a fabulous rainfall shower. Breakfast was nice and we ate outside. Checkout was quick and a taxi to the airport is 15 mins. If we are ever back in Heraklion, we’re staying here again! Thanks.

Nothing, all good!

9.0 / 10.0

Oct 2024

Geniale Lage, Frühstück unbefriedigend

Lage

Frühstück .. Margarine statt Butter, Yoghurt ohne Löffel

10.0 / 10.0

Aug 2024

Great location, amazing room. Ideal for someone who wants to stay in the city center.

Breakfast has very limited options.

9.0 / 10.0

Jul 2024

Wonderful

Great place great location

10.0 / 10.0

Jul 2024

Dankeschön

Lage traumhaft Frühstück klasse

Alles super Dankeschön

9.0 / 10.0

Jun 2024

Tres bien, mais il faut remettre les choses au clair pour le petit déjeuner.

L'emplacement de l'hôtel est idéal. Attention toutefois il peut y avoir des difficultés à trouver un parking

Le petit déjeuner n'était vraiment pas à la hauteur de mes attentes. L'hôtel travaille avec un partenaire voisin "Hacienda" Aucun produit local proposé pour les clients de l'hôtel. Le café proposé sans gout, le fromage de type industriel. Le personnel vraiment pas sympathique avec les clients de l'hôtel.

4.0 / 10.0

Jun 2024

wouldn’t want to stay there for more than 2 nights. I like to unpack but with two in the room there wouldn’t have been s

staff, location and cleanliness

lack of storage space for clothing and nowhere in bathroom for bits and pieces.

7.0 / 10.0

May 2024

Great hotel noisey neighborhood

Clean. Quiet guests. Friendly useful front desk people. Nice breakfast.

Air conditioning limited to no lower than 22 celsius. The last night we were there a restaurant 100 meters away had a boom boom horrible loud music party until after midnight . Without earplugs there would have been no sleep. Church bells ring every hour.

10.0 / 10.0

Aug 2023

Exceptional

Good value up to date and clean

10.0 / 10.0

Jul 2023

Exceptional

Central

3.0 / 10.0

Jul 2023

Classic story of expectations vs reality - no view, false advertising, be careful!

The room itself was nice and the interior was good.

This is a story about expections vs reality ( see photos). When booking Deluxe room with a city view, on the photos it has a very beautiful Cathedral view. However, be aware! This is not the reality unless you're lucky (we were not). When choosing places to stay, we value the view as the most important, and the ammenities/ interior is secondary. There is one Delux room on each floor. From memory, believe there are 5 floors in total. When booking this room and this "view", there is however no guarantee which floor will you be given. We were given the 1st floor. The problem is that only the 4th and 5th has a view to the Cathedral (1, 2, 3 are not). On the 1st, 2nd and 3rd your view will be obstructed by an enormous tree covering the whole balcony (see photos). When confronted the reception about it we were told that the other deluxe rooms (which are all the same type of booking just on a higher floor) are already checked in, and there was nothing they can do about it. Adittional to this, we were staying 9 nights in Crete in 5 different places, not once was the Netflix function on the TV disabled. Here however, despite the fact that this TV has a Netflix function, it's disabled. The question, is why? How does the fact that I would watch Netflix instead of the TV be a problem? So be very careful about booking the Deluxe room with a city view! Unlike the photos on Booking.com, it is a complete gamble wich floor will you get and whether you'll be having any view at all.

10.0 / 10.0

May 2023

It was excellent.

Great location, great cafe next door (recommend ordering off the menu at least once - their food is delicious) and staff were super friendly and helpful.

N/A

10.0 / 10.0

May 2023

Excellent hotel with many restaurants close by and easy to walk to various places in town.

The attached restaurant for breakfast was very convenient and served a nice variety of food choices. The staff was very friendly and assisted us many times.

Unfortunately there is a light installed above the entry door to the rooms which is very bright. The light could not be turned off however the staff did agree to cover it. The glow made it very difficulty to sleep. Maybe a different bulb?

9.0 / 10.0

Apr 2023

Superb

the room was very nice with a fantastic view of the beautiful Agios Minas (St. Menas) church. room was very clean. Modern bathroom and very good shower.

breakfast is quite disappointing. we stayed for 2 nights and had 2 days cold breakfast. there wasn’t much choice for food. all food including the fried eggs were cold. Some of the food was put in covered reheating containers but they were also cold with no heat at all.

8.0 / 10.0

Apr 2023

Very good

the facilities and the staff

food at the bar and difficulty to leave the car nearby to unload the luggage

10.0 / 10.0

Feb 2023

Exceptional

The hotel staff is remarkably helpful and kind. Congratulations! The hotel cleanliness is on the spot. One morning the room had no hot water but that was just a mishap. I will definitely visit again this hotel.

The quality of the breakfast is phenomenal. But the menu is rather limited to a few items. Also, because of the fact that the dinning room is shared with a 3rd party shop, people come and go all the time buying coffee. Quite annoying TBH. In the price include an additional 6 to 10 Euro for parking per day because there is only one private parking spot close to the hotel that you can rent and there is no hope to find free space around.

10.0 / 10.0

Feb 2023

Exceptional

The staff were helpful and polite. They gave me a free room upgrade and allowed a late check out (2 hours after advertised time) with no extra fees. The location is very good. The breakfast was very good. The room was clean and the balcony is big and the view to the square is nice.

10.0 / 10.0

Jan 2023

A bright and modern hotel in the center of Iraklio

Nice location and a well taken care of modern hotel with excellent view of the square of Agios Minas. Very warm and attentive staff.

Room service with a selection of a few local dishes (for example cheeses and sausages) could have been nice to have (but not need to have :-)). And an umbrella for the sun on the balcony.

10.0 / 10.0

Jan 2023

Excellent. Would definitely recommend the executive suite. Amazing balcony width fantastic views and great jacuzzi. All

EVERYTHING. Location, Room, Breakfast, staff.

N/A

8.0 / 10.0

Oct 2022

Nice city hotel in Iraklion

The hotel is very good located and there are some nice cafes and restaurants in the area. Ee had the economy room which was a bit smaller than the other rooms, but for as more than sufficient. Modern interior and ver clean.

The breakfast was not as we would have expected for a 4 star hotel. If we come again to Iraklion, as the hotel itself is ver nice, we would go to the cafes in the area for breakfast instead of booking the one from the hotel. However, if you are not that much of a foodie, then it might be sufficent for you

10.0 / 10.0

Sep 2022

Exceptional

Shower area was spacious. Great central location.

8.0 / 10.0

Sep 2022

Very good

Excellent location and wifi. Nice balcony view. The staff was good but there were some things I asked for that may have not been communicated well due to a language barrier. They provided great restaurant recommendations.

Room was oddly organized, with a huge safe in the middle of the main shelf. Minibar was unnecessary. I was traveling alone but room would probably be small for two people.

FAQs

How much does this hotel cost compared to others in Heraklion?

The average price for a rental in Heraklion is $68 per night. This rental is $2 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Metropole Urban Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Metropole Urban Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Metropole Urban Hotel?

We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.

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9.0 / 10.0

Excellent(90 Ratings)

Heraklion City Center Apartment

Metropole Urban Hotel

Hotel in Heraklion

Reasons to book

About this hotel

Amenities

Map of Heraklion

Nearby attractions

Available Rooms

Standard Room with City View

Deluxe Room with Balcony and City View

Superior Connecting Rooms with Balcony and City View

Junior Suite with Outdoor Jetted Tub and Side Sea View

Economy Room

Metropole Urban Hotel

Hotel in Heraklion

Reasons to book

About this hotel

Amenities

Map of Heraklion

Nearby attractions

Available Rooms

Standard Room with City View

Deluxe Room with Balcony and City View

Superior Connecting Rooms with Balcony and City View

Junior Suite with Outdoor Jetted Tub and Side Sea View

Economy Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Heraklion?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Metropole Urban Hotel pet friendly?

What amenities are available at Metropole Urban Hotel?

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