Renaissance Kuala Lumpur Hotel & Convention Centre
Hotel in Kuala Lumpur City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
The Renaissance Kuala Lumpur is located 500 metres from Petronas Twin Towers. Overlooking views of the city, it has an outdoor swimming pool and guests can enjoy meals at the in-house restaurants or have a drink at the bar.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Kuala Lumpur City
Available Rooms
Deluxe King Room
1 King • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with Club Lounge Access
1 King • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One-Bedroom Suite with Club Lounge Access
1 King • 635 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Bay Room
1 King • 462 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
8.6 / 10.0
Excellent(302 Reviews)100% verified reviews
10.0 / 10.0
The facilities,the room and the staff
The noise coming from the traffic nearby esp past midnight
9.0 / 10.0
The staff is friendly and helpful. Room service is quick. The room is spacious and comfortable for my family of five. The hotel facilities for kids are exceptional, with a huge pool area, playgrounds, and water slides. The breakfast has many food choices, but you have to arrive early for breakfast, or else you will have to wait for a seat.
The room, unfortunately, is not fully soundproof. At night, you can hear loud vehicle noises, which are really disturbing to sleep.
10.0 / 10.0
Cabana room was superb access to pool very big balcony..
No light at balcony during night time
9.0 / 10.0
Everything was nice..the ambiance so peaceful... But too much crowded people at swimming pool area..
10.0 / 10.0
I would like to thanks
Mr. Zack lee
Mr. Azree
For their services. They made my hotel reservations easier and they tried to make me stasfayied.
Also I thanks the whole crew for their treatment and smiling.
Certainly, wouldn’t be my last time reserve, count on it
10.0 / 10.0
The indoor water and dry park was fantastic for the kids. Felt like a resort in the middle of the city. Will definitely come again!
The breakfast buffet selection and water park!
8.0 / 10.0
Clean
9.0 / 10.0
The facilities for the kids and also the staff’s attitudes, especially the housekeeping team on 14th floor, they were really prompt and efficient.
The air con, it gets really hot at night. Not sure if it’s a corner room issue.
10.0 / 10.0
From the start of my stay till the end, the staffs was always ready to assist all my needs. It was prompt and quick to attend to every single needs. Renaissance didn't have any delays in providing my requests. The service is world class. Truly left an impression on me.
That my stay wasnt longer.
10.0 / 10.0
Гостиница один из лучших. Персонал очень общительный и помогают во всем. Заселили в 9 утра и не взяли доп оплату. Это так круто когда отел понимает положения туриста. Завтраки очень вкусные . Локация очень удобная.
нет такого
10.0 / 10.0
Amazing staff
Great rooms and facilities
6.0 / 10.0
The location
Facilities are too crowded
9.0 / 10.0
Every thing was great . The pool was a bit of a problem
The pool was crazy . It was completely over crowded . So many kids all over . Just couldn’t have a swim . If u could have some rules for the pool it would help
10.0 / 10.0
Best pool for my kids
8.0 / 10.0
Everything
Everything was good except for the air conditioner. functioning but its abit warm.
9.0 / 10.0
Nice room & large pool & park.Kids really enjoy the staycation.Staff very helpful during check in & check out process.
None.
1.0 / 10.0
None
They needed a deposit upon check in. They promised to return the deposit upon check out. As of now, I have yet to receive my deposit. Tried contacting them in various ways but to no avail. I will not come back here again! Where is my deposit money?? :(
10.0 / 10.0
Variety of delicious food
We really enjoyed the kids playground, pools and slides
Friendly staff
The pillows too soft, not really comfortable for us. But the room really nice, pool view, spacious and very clean,
8.0 / 10.0
We got the connecting rooms that we requested during booking process. We could directly saw the pools from our room locations, therefore we had a wonderful experience. All the staffs are polite and accommodating to us. They even offered us free drink coupons as we need to wait longer for our room to be ready.
Long check-in process, we had to wait almost 2 hours for our room to be ready. Of course, we understood that it was school holiday period, therefore it was exceptionally crowded that day and tight overturn schedule for the room to be cleaned. Our main aim to stay there were the pools. It would be nice if the check-in staff can inform us in advanced that although we have yet to get our room, we can access the pool first while waiting for our room to be ready. It was not the case for us during that day :(
8.0 / 10.0
Despite the confusion during our first night, they have prepared a nice setup for me for my birthday with cake and balloons and I really appreciate that gesture. The location was also really nice because it is near train station and you can walk 10 minutes towards the Petronas towers. Our room also have a great view of the KL Tower and it is so beautiful to see at night. The room is also very clean and well maintained and it is easy to call and reach room service staff :)
We had some issues at the front desk when we arrived that night as i handed over my printed booking.com reservation and staff informed me that my booking has been cancelled which I was so shocked as I didn't really have any prior notification from the website, hence I had to pay for a new booking and settle without the breakfast as they said that the rate will be different; moreover, me and my bf had to settle for a twin room instead of a double room as they didn't have any other room available. Good thing it was only for one night as they changed our room to double the next day, but of course it was a bit inconvenient as we needed to keep our stuff in luggage, sadly we never had breakfast the whole stay and it was still a mystery to me how my booking was auto cancelled without any notice from the hotel nor from booking.com. I really hope this doesn't happen anymore. :(
9.0 / 10.0
Staff were polite, cheerful and attentive. Great location. Superb facilities and spacious rooms.
Breakfast was a free for all, very crowded. Not sure how the hotel could rectify it but it's not a good experience.
8.0 / 10.0
CK the front desk are really helpful and friendly. Room is big, clean and comfortable. Overall is nice to stay.
1. Bathroom is big but basin is too small.
2. House keeping really need to be improve. Know what they should do like folding the bathrobes not simply roll it and put on bed. Refill tissue etc..
3. Room service are sending us those smell bathrobes with checking it.
6.0 / 10.0
Good location, good value hotel
Not to the standard I was expecting, room service very very poor
8.0 / 10.0
Room was very comfy. Very accessible to kl citu centre.
Parking need to pay RM10. No free parking😂
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
Every detail is perfectly taken care of! The smooth and welcoming check in, the outstanding room and its facilities, the gorgeous breakfast buffe, the swimming pool, the utmost friendly and helpful personnel and their appreciated guidance. The hotels location opposite a "monorail" station adds to all that
Nothing at all!
8.8 / 10.0
The location
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
anything all
nothing
10.0 / 10.0
Hotel is located at a very strategic position at the heart of the city. The location provides so much convenience. Hotel room was pretty good with a comfortable king bed and very good breakfast.
Parking charge RM10 per entry!
10.0 / 10.0
Lovely hotel! My second time visiting and the refurb is fab! This hotel is amazing as it has great lighting which many hotels lack these days!
Breakfast and spa was really good! Definitely recommend Hotel Renaissance
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $39 per night. This rental is $8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Renaissance Kuala Lumpur Hotel & Convention Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Renaissance Kuala Lumpur Hotel & Convention Centre. Enjoy the water!
Is Renaissance Kuala Lumpur Hotel & Convention Centre pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Renaissance Kuala Lumpur Hotel & Convention Centre?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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