DoubleTree by Hilton Bristol North
3.5
Average(3,614 Reviews)Hotel in Bristol
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Easily accessible from the M4 and M5 motorways, the child friendly DoubleTree by Hilton Bristol North is just 8 miles from Bristol's bustling city centre.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Bristol
Available Rooms
Twin Room
2 SingleĀ ā¢ 172 ftĀ²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 KingĀ ā¢ 172 ftĀ²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds
2 DoubleĀ ā¢ 182 ftĀ²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 KingĀ ā¢ 204 ftĀ²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room
1 KingĀ ā¢ 182 ftĀ²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(3,614 Reviews)100% verified reviews
3.5
Room was clean and comfortable. The swimming pool was a nice addition. Location was good.
Had to pay for parking.
3.5
Spacious room. Comfy Bed. We used the pool, Jacuzzi, Steam room and Sauna. The Jacuzzi was excellent, hot and deep. The steam room and sauna were also good. The pool was warm enough, but not particularly deep. Okay to swim a few lengths though. At breakfast, the quality of the ingredients was variable (see below). The ham was outstanding, coffee was great, cucumber, bread, scrambled eggs, bacon and beans all good. We didn't try the fruit. The staff were all friendly and helpful.
As said the quality of some of the breakfast items was variable. We didn't think the sausages and hash browns were very good, neither were the tomatoes. The floor of the mens pool changing room was dirty. We only had de-caff coffee in our room. The booking-in process was very slow. It seemed like the staff had to enter loads of info. As we had signed up to the Hilton app, I'm sure a lot of the info was being needlessly duplicated. We went for a digital key. This didn't work when we tried to get it (hence why we had to sign in), apparently because the room wasn't ready but the app didn't make this clear. None of these were deal-breakers though, just a few little things that could be improved. We felt it was quite expensive but it was a Saturday night and every hotel in Bristol is expensive on a Sat!
3.5
The room was comfortable and bed was good.
I did not like the food because it had no tasty.
3.5
Comfortable bed & pillows. Good shower š
Room was cold and charge (Ā£8) for parking overnight.
3.5
Location was good & facilities with swimming pool was great
There was a broken light switch in our room which we reported when discovered. Someone came to try and fix it at 930pm however my daughter had already poked her finger in the hole where the switch should have been where wires could be felt. The member of staff was unable to fix it and even got an electric shock when trying. He said he would call maintenance but had no idea how long it would take or if it could be fixed. Because we were with children we didnāt want to wait late into the night to get it fixed, we asked not to be disturbed past 1015pm, however nobody came in the time frame to fix the problem. We therefore had to sleep with the light on all night.
The bathroom was dirty with thick black hair left in the plug hole and dirty marks on the bath and toilet.
3.5
Easy to park. Location was good. Decor was nice. Size of rooms good
Would have liked more noticeable car charger with clearer instructions š
3.5
Friendly staff, nice swimming pool.
The poor layout of the distance between bedrooms for our disabled gent and my room . Staff said the hotel was full and we couldnāt change rooms. It made it very difficult for me to look after him . They should have rang me and given me the option to cancel my booking (which I would have) had I had known my room was so far away from his.He is a vulnerable adult with a learning disability and he was frightened which I pointed out to the staff. No excuses!!
3.5
Nice welcome with free cookies and chocolate. Good size room & comfortable lobby/restaurant.
Pool was a bit crowded
3.5
Website offers continental menu but when ask for breakfast staff said they no longer do it
Also price to high guests asked to pay for parking as additional cost.
Food was below standard
3.5
Tidy
Soulless
3.5
I like the breakfast, the size of room was good and it's facility was ok
The bathroom was disgusting, the bed wasn't comfortable and barking of the other guests didn't let us to sleep
3.5
Lovely room friendly staff
Nothing
3.5
Reception staff were efficient and friendly.
Rooms very tidy and spacious.
Nothing
3.5
Friendly staff and loved the warm cookies
The stairs I have arthritis in my knees
3.5
Friendly staff and lovely, spacious modern room.
3.5
I liked the access to the swimming pool and jacuzzi. The reception area was also nice.
The room itself was very plain for a āHiltonā. The air conditioning didnāt work and the bed was terrible. We didnāt sleep for the 2 nights we were there. Also Ā£17 for a breakfast was ridiculous!!
3.5
Friendly reception staff, good facilities in the room. Very clean and quiet.
Bed felt like it needed a new mattress otherwise everything was great.,
3.5
Nothing
Nothing clean, very old , bathrooms were shabby and very old, carpet looked dirty, no lift so I have to pick up my bag to the first floor where my room was.
3.5
Room size was good.
Very little tea and coffee provided, bed slightly uncomfortable and hard, no mini fridge to cool own milk, bedside light was broken and there was no main light.
3.5
Very good place and easy to get from M5
Price of breakfast was to high
3.5
good room, great location, swimming pool, good bar food and breakfast buffet
long wait for food on first night, no wait on second.
3.5
Welcome cookies: a nice touch!
room; upgrade was lovely and included coffee machine which was very much appreciated. Bed was extremely comfortable.
Location was extremely convenient for us coming from the north. And attending an event in the hotel. Only a shame we weren't early enough to fully enjoy the facilities ie didn't make it to the pool!
Temperature control in the room wasn't responsive so it was a little chilly!
No gluten free option of the welcome cookie!
3.5
The Beds were very comfortable and the Staff was very helpful and accommodating. The Hotel overall was exactly what we were looking for, comfortable, clean and affordable. I will absolutely return in future
It would have been good to have a small mini fridge to chill drinks and the robes are fairly small but otherwise great
3.5
Breakfast was good, staff were good in the restaurant.
Room was a bit ātiredā, no bottles of drinking water in room whereas others did have them.
3.5
Clean spacious room
3.5
Friendly and professional staff, pleasant outdoor area, felt like a more upmarket hotel than the price suggests
Parking is quite expensive but cheaper than city centre
3.5
Very close to Bristol City Centre. Had the features of city hotel like restaurant , pool etc
Heating did not work in the room. Was given to us portable heaters but it was still cold in the night.
3.5
nice bar area, great room, good breakfast selection
Water not hot and room wasnāt cleaned after first night
3.5
Bed was comfy. Bar area was lovely, staff were nice!
Somewhat dated room but generally nice hotel
3.5
I messed up in booking to rooms for 2 families of 4. The staff was really understanding and sorted the rooms out accordingly.
3.5
the hotel requires updating not a patch on The Double Tree Nottingham
3.5
Bar area was clean
The bed was extremely squeaky and the staff upon arrival seemed very flustered and felt like we were a convenience.
3.5
Proximity to my son
Itās very bland and lack lustre. Rooms are rather sterile
3.5
It was a good location
Whole night there was a situation going on right next to our room which did not let us sleep
3.5
Restaurant staff
Rude receptionist male when we first tried to check in others being checked in but told us we were too early no flannels in the bathroom toilet situated behind bathroom door uncomfortable to use only 2 towels to use smell of weed along corridors placed upstairs on the opposite side of the hotel even though on check in was told.its just a short walk breakfast at 17 pound each standard buffet car park becomes full very quick bed very uncomfortable check out wasnt until 12 but had a knock on the door at 9 wanting to clean the room even though check in isnt until 3pm doors banging through the night even though we was at the send of the hotel overall bad stay wont be booking again
3.5
Staff were incredible.
Food was microwaved, wine was corked, room was freezing, sockets in the room tripped, sauna was broken and you had to pay extra to use the pool. View from the window was of an unkept courtyard with a mouldy old bin below the window. Paid for a deluxe king room with extra large bed which was actually two beds pushed together with an uncomfortable crack down the middle!
3.5
Comfortable bed. Restaurant fine, but overpriced. Most staff tried to be helpful.
Total incompetence at reception. Confusion over booking, daughter had to show a bank statement to prove payment. Had to pay for parking. No info about cost of parking or swimming prior to arrival. Automatic service charge on restaurant bill . Wait of 45 mins for food, despite near- empty restaurant. Extractor fans in 2 neighbouring rooms didn't work. Impossible to turn room heating down below 24. Room not ready on arrival, card key not enabled for 2 night stay requiring yet another trudge to reception.
Very disappointed.
3.5
There was no table laid up or or anywhere accommodate people with dogs
Dear Reception
On your request we emailed you directly, unfortunately we havenāt heard back which is extremely disappointing.
We have just arrived back from an appalling stay with you, although you tried to resolve this with us at reception, on reflection the stay was so poor we request a refund in total instead of the points offered.
Please allow me to explain!
On arrival at the room (128) having been at the hospital all day we were extremely tired, we ordered room service which was lovely.
1- The floor was covered in stains (yellow) clearly someone or an animal had been sick, along with this the carpet was generally filthy.
2- The bath towel had a faeces stain on it, therefore we did not wish to use the shower owing to the cleanliness.
3- The toilet seat was not fitted correctly so on sitting down you were touching the basin which is hardly appropriate.
4- The air flow in the room was unable to be controlled, therefore we were frozen all night and slept in our clothes.
5- The bed was extremely uncomfortable.
6- On arriving at breakfast we were not allowed in the restaurant itself, this is more understandable from the pet point of view, however, we were just left to think "where do we sit" so we sat in the lounge chairs to eat which was uncomfortable to say the least, trying to reach the table to eat a breakfast was a poor environment and to top it off the lady came to mop the floor directly where we were eating.
Although you refunded the dog charge and the parking, we feel widely ripped off that we paid Ā£110 for a room which was well below expectations , especially in basic hygiene.
Irrespective of your comments regarding "we should have complained at reception after check in " please may I refer you to the fact we had been at the hospital most the day and should have been able to check in, as we have done at many other Hilton hotels and found the room spotless.
I expect a favourable reply.
3.5
The spa.
We were charged for the pool and spa when we werenāt the last time which was disappointing as we were not informed. Also weāre short changed at the bar a couple of times over the weekend.
FAQs
How much does this hotel cost compared to others in Bristol?
The average price for a rental in Bristol is $121 per night. This rental is $30 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Bristol North. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Bristol North. Enjoy the water!
Is DoubleTree by Hilton Bristol North pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Bristol North?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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