Crowne Plaza Surfers Paradise, an IHG Hotel
4.1
Excellent(4,278 Reviews)Hotel in Surfers Paradise
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Towering over the stretch of coastline, Crowne Plaza Surfers Paradise is nestled between the Cavill Avenue entertainment strip and Broadbeach’s premier local shopping and dining scene, with the G-link tram at the doorstep.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Surfers Paradise
Available Rooms
Premium King Room with Ocean View
1 King • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium King Ocean View Room
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room
2 Single or 1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior King Suite with Ocean View
1 King • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Double Room - Disability Access
1 Sofa • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(4,278 Reviews)100% verified reviews
4.1
All Good , nice Staff great location very filling Buffet Breakfast ample Car Parking .
4.1
기대하지 않고 잡은 숙소인데 서비스와 조식 모두 만족스러웠고 옛날에 명성있던 호텔이라 클래식한 느낌도 만족스러웠습니다.
몇몇 호실들 건물 사이로 보이는 바다에서 일출을 보실 수도 있습니다.
4.1
Location, clean and spacious room. Great views. Comfortable bed. Upgraded from standard to ocean views.
Nothing, it was all awesome!
4.1
The room was huge and the view was great. The sheets were very noisy. I dont know why. All in all good.
Sheets were not very comfy. One chair in the room for 2 people.
4.1
The rooms are nice and neat.
The breakfast was very average especially for vegans and vegetarians, do not go by the booking.com review that they have an ellaborate spread. THEY DON'T! We struggled to find options at the breakfast counter and survived on breads. The staff at the breakfast reception she was very very rude and showed signs of racism. You spend a decent amount to stay at the Crowne Plaza but they don't even provide drinking water in your room. We requested for eggless crossaints a few days in advance and they outright rejected. Overall very rigid and from a hospitality point of view and from previous Crowne Plaza experiences at AbuDhabi, India, other countries, this one was probably the worst one. Big thumbs down. Would not recommend this property at Gold Coast.
4.1
Beds are super comfy., location
Nothing
4.1
The room was like a prison, everything secured or locked down, want soap for the bath tub? be prepared to pump it into your hand and carry it to the sink because why?
on one side I had a baby screaming and on the other side a couple had loud sex and then 2 hours later yelling having a domestic fight. why the paper walls?
4.1
A very tidy and clean hotel
All good
4.1
Quiet, close to the beach
4.1
everything was excellent Abbie at front desk went above n beyond normal services
just amazing she made our stay more special with her kind gesture
and making as as comfy as possible.
there wasn't realy anything mayb newer pillows but i
still slept well
4.1
Breakfast was good usual buffet with everything you could want eggs and omelette cooked separately to your choice
Location was good between surfers Paradise and Broadbeach
beach short walk 5 minutes
Swimming pool maybe could have been heated
4.1
the breakfast was excellent and the parking was easy and available.
To get from my room to the car park required a change of lifts at ground level...which at times added 2 or 3 mins to my exit.
4.1
Room was clean and had nice ocean view
Dinner at Relish was good
Breakfast at Relish was OK
Parking was handy, only it said it was included and we had to pay for it when we arrived
Toilet water ran all night and dripped into the toilet
Bed was ok, but sheets and the doona were hard and noisy
Shower had mould in corners
4.1
Staff were lovely
Very clean
Food was very average at both breakfast buffet and rooftop restaurant
And chromecast in both rooms was not working had to call for assistance in both rooms
4.1
Location
Staff at reception were rude. Staff also don’t answer the phone when called from room. Complained about neighbours playing loud music and took 3 calls before it was seen to. Food was bland and not seasoned at all. Best meal was the stir fried vegetables.
Wait staff were excellent with room delivery. Reception staff need some work. Seems a bother for them to have to do their job
4.1
Drove from Sydney and all I wanted was a quick seamless check-in and a comfortable bed - the staff were friendly attentaive and I was in my room in no time relaxing with an awesome view of the beach
Nothing to comment on here
4.1
Good location and good size room.
Cost was ridiculous
4.1
easy to check in, the staff were fantastic
it was party central on the night i stayed, too noisy even though i was on the 5th floor
4.1
Rooms are very noisy, beds uncomfortable, room very basic for the price, shower leaked
4.1
Staff attitude.
Curtains in room were dirty with "coffee" looking splashes.
4.1
Didn’t have breakfast
Nothing. It was lovely
4.1
Location, staff, cleanliness
No problems, come back here yearly.
4.1
Staff were all so friendly it was really refreshing aftert the Novotel. Rooms really good and views amazing. Good pool and food.
If really had to find something it would have been the beds and bedding could have been a little better for price of hotel but all in all still not at all bad
4.1
Cleanliness and the view. The concierge was amazing and very helpful
The heating wasn’t very warm
4.1
everything except below
Room was cold and air conditioning doesn't heat. An aircon with tempertaure selection that doesnt work ??? Supplied with an oil heater to compensate (which only had 3 castors wheels) . service moved us later to less cold room
4.1
It was a great hotel.
I was disappointed I was not put down for the breakfast I had already paid for and ended up not getting it.
Then, on check out I was suddenly charged extra for the breakfast I didn’t get, but had already paid for. This was however resolved, but the systems in place were not good enough.
4.1
We like the breakfast the most. Cheese omelettes. We are missing it already
Booked in ocean view but got room on 9th floor with a little bit of ocean bit on the right side.
4.1
Very comfortable, spacious and clean room. Restaurant downstairs was lovely and very convenient. The view of the beach from the balcony was beautiful. Car parking easy and convenient.
Nothing.
4.1
Spacious room, good bed. pleasant pool area, great view of the Jewel building, right next to light rail station, short walk to the beach.
No sofa in the room. Nice restaurants are over a km away.
4.1
The buffet breakfast was good, and the location of the hotel is great. Staff were very friendly and the pool facilities were really good too. Rooms are a decent size with a good view.
The rooms are very outdated. There were no towel racks to hang towels, the wallpaper in the rooms was peeling, cupboards were scratched etc and the buffet breakfast gets very very busy and crowded. Overall, it was a good stay but I think a bit overpriced for what you get. The rooms need to be renovated if you're asking people to pay a bit more.
4.1
Hotel staff very friendly
There wasn't anything wrong with our stay it was perfect
4.1
Everything
Nothing
4.1
Swimming pool was nice. Breakfast variety was good
People were smoking on the balcony. We could not get out because of the smell.
4.1
Very clean and well maintained hotel. Junior ocean view suite was spacious and clean. Buffet breakfast in the morning was great and had a lot of selection. We also had dinner at the hotel and room service several times and each time the food was delicious and reasonable priced. Staff were very friendly and took the time to help, had an issue with our TV on the first day, they tried very hard to fix it on that day but couldn't but had it sorted out the next day. Rooms were also cleaned promptly everyday, better than alot of other hotels where I have had to ring house keeping to clean the room. Pool and other amenities were also very good. The hotel is also walking distance to the beach.
It was sometime very hard to get anyone when you rang from your room phone, it would often ring and ring with no answer. But that was a very minor inconvenience.
4.1
A piscina é ótima, o atendimento também, a vista do quarto era ótima, o conforto interno também. Excelente hotel para quem está com crianças.
O café da manhã poderia ser melhor. O centro comercial fica afastado - o que pode ser bom caso esteja buscando tranquilidade ou ruim caso procure agito. Restaurantes são afastados do hotel.
4.1
Location
The plates were always dirty in the breakfast area, had to wait for a long time everyday to get fresh plates once received most of them were dirty. Had to call multiple times for getting the extra towels. The room cleaning staff everyday forgot to replace the coffee mugs, coffee and spoons had to call in every time
4.1
Nice pool and great access to G-link tram. King mini suite had a great view.
The bed and bedding is awful. Restless sleep.
There don’t seem to be enough staff - always a long queue at reception no matter when you visit.
4.1
Muy bien ubicado. A pocos metros supermercado. Caminando a surfers paradise el cartel 20min.
Habitación espaciosa y unas vistas impresionantes (planta 18).
Alberto en recepción un encanto y muy amable.
Parking de pago pero muy espacioso.
Lavandería en la planta B1 para los huéspedes.
Desayuno muy justito para lo que se espera de este hotel. Piscina exterior fría.
4.1
Hospitality , great receptionist, excellent breakfast and location.
None
4.1
Excellent breakfast choices.
Wife would have liked a bar fridge with drinks etc.
FAQs
How much does this hotel cost compared to others in Surfers Paradise?
The average price for a rental in Surfers Paradise is $177 per night. This rental is $20 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Surfers Paradise, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Surfers Paradise, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Surfers Paradise, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Surfers Paradise, an IHG Hotel?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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