Paradisus Cancun All Inclusive
4.1
Excellent(366 Reviews)Resort in Cancun
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
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About this resort
Offering bright, modern rooms with a private terrace overlooking the Caribbean Sea or Nichupté Lagoon, this beachfront resort is 25 minutes drive from Cancún International Airport. Fine restaurants and nightlife are featured.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Cancun
Available Rooms
1 King • 473 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 473 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(366 Reviews)100% verified reviews
4.1
Café da manhã muito completo, funcionarios muito atenciosos, localização do hotel é muito boa, praia particular.
pelo que me lembre, nada
4.1
A gorgeous and very unique hotel with awesome amenities.
The room could be better and upgraded.
4.1
Me encanto los servicios de alto estándar. La comida, excelente y su preparación, exquisita en todo sentido.
Mejoraría los eventos, encontre que no hubo relación de calidad-precio entre los eventos diarios nocturnos. Otro punto relevante es que uno va a disfrutar 24/7 del lugar por ende que no haya un Bar/restaurant (24/7) donde pasar durante la noche no me parece tan bueno y claramente tienen una oportunidad de Mejora.
4.1
The employee service
High temperature in the interior of the hotel. No ventilation. The hotel needs a system for temperature control in the lobby and common areas.
4.1
The design
The location
4.1
The perfect luxury family vacation spot in Cancun! The staff was friendly, accommodating and welcoming. We enjoyed all the great food sections in every restaurant, and the pool and oceanfront was the perfect way to spend a leisurely afternoon. We will definitely be back for another stay at Paradisus!
4.1
The Beach.The Reserve Section, the Supervisor Mr Aaron Ruiz, made us stay, and Made Our Stay, his care for our Vacation made it a Vacation.
The Buffet needed more Variety and The cooking was not adequate for pasta and Vegetables. they would over cook the Meat and Burn it.
4.1
The room was clean, the staff was pleasant and there were always enough staff around to ask any questions. Food options abundant although not always open or available. Breakfast is pretty much limited to buffet but it’s very varied and flavors are good, sometimes line was huge.
All inclusive sit down restaurants had ok food but somewhat of a limited menu, I guess so that you went to paid restaurants. Didn’t get to try many because they were closed at the times I went. I eat early lunch and dinner, not a late dinner, so perhaps my fault.
It’s sad to say but I found myself enjoying the buffet more than sit down restaurant as I found it offered more options.
The pasta restaurant was by reservation, but they never answered the phone to make one.
Room service is included and prompt and pleasant but limited menu as well
Now when it comes to the pool, it can use some facelift and maintenance. Seating is limited and guests take the chairs and out their belongings on them and leave for hours, so no one can use them, even if the pool is empty, it forces you almost to rent the poolside beds at over $200.
To get pool towels, it’s only at once place and it’s quite a walk.
It’s a resort, you’d expect pools to be heated, and also to close a bit late, none of which happen here.
The kids club closes at 9:45 so nothing for them to do at night either
No organized activities for kids during the day, so ok for bigger kids perhaps teens but not a kid Resort overall
Is it gorgeous yes, do I have anything negative to say, no
But the place Can use a facelift, maintenance is lacking in small things and overall there are so many resorts that coming back would not be my goal in Cancun.
I went for my son’s birthday mentioned it at check in and in the reservation and not even a balloon for him, it was Cielo Lindo restaurant that sang Happy Birthday to him during dinner in our last night there.
Our room had a couch that was dripping wet and they brought us towels to sit on upon arrival, we weren’t even offered a room change. That room had a shower curtain that was too short so the bathroom got soaked every time. Like I said it’s all in the details.
We did tip staff every meal, and the housekeeping staff daily and upon departure as they were all great
4.1
Location, food, pools, service
4.1
beautiful
I paid for all inclusive but at one of the restaurant establishment they issued me a bill that was outrageously expensive. It was on my wife’s birthday to say the least she wasn’t happy nor was I. The service desk response team left very little room to express anything positive to mention.
4.1
views
4.1
n/a
refer to email sent.
My stay was HORRIBLE!!! I don’t think I’ll ever come back here again.
4.1
literally everything from the location, to the view of the resort, to just everything was perfect
nothing, nothing was short of perfection
4.1
it was very clean. the food was very nice and had really nice tacos and a wide variety of food choice. the large pool gives you a large space to swim around.
the check in staff, didn’t helped at all to guide you through the hotel. checked in service was just rushed and not very amicable. the deck chairs around the pool are not enough for the amount of guests. people just “reserve” their chairs and there are is no availability, unless you are willing to pay 200 dollars for a “bed” chair with a sparkling wine.
4.1
everything
beaches
4.1
The ambiance was nice
The food was horrible, nothing we ate at any restaurant tasted good.
4.1
excellent location of the hotel, very large territory. just super friendly staff. very clean. Dominica by the pool overlooking the sea is simply gorgeous
we decided to spend our honeymoon after the wedding in this hotel and I warned about it in advance. the hotel promised us a surprise or something to offer as a gift. I asked about it every day, but they did nothing. already on the last day, after 10 reminders, they brought us a bottle of champagne, but we don't drink alcohol. food service in the room is super long. sliced watermelon I waited an hour and a half. they brought me a watermelon cut off together and with a white peel of 2 centimeters. No pulp. And I waited an hour and a half. also absolutely delicious food. All restaurants have bad food. only the cafe next to the pool at breakfast was delicious. all dinners in the restaurant were very poor in terms of food quality. Always everywhere you need to reserve everything a week in advance. we had all inclusive, but everywhere you need to constantly pay extra for something. a more or less decent dish in a restaurant is no longer included in the package price. The spa can only be visited once per stay. sunbeds under the roof near the pool can only be reserved 2 times per stay. in all restaurants, the menu can be viewed only by scanning the code with your phone. if the phone is forgotten in the room or there is no charge, then you cannot see the menu. also a huge downside. we specially took the time and registered in the application to make a checkout and ordered a transfer from the hotel to the airport by a certain time. We arrived 10 minutes before the appointed time, the transfer driver closed the trunk, ignored my questions and left right in front of our eyes, leaving us on the street. and it was early 10 minutes before the appointed time! we waited another 30 minutes for our transfer and were already late for the airport. the staff don't know anything about the shuttle service, very unprofessional. we were silently sent a local taxi at the hotel for which we had to pay $47 for 15 minutes of travel!!
4.1
worst hotel I ever stay.
like a ghost place.
4.1
How polit everyone was. Aaron our concierge was great.
The adult area didn't have good choices for food.
The same thing every day morning and night.
4.1
Magical place
Hotel was just very clean and peaceful.
Food was amazing in every restaurant.
Malva restaurant was a buffet style, but the food was so fresh and delicious. It had everything you can think of.
Spa was just from another world. I want to say thank you for incredible cacun body treatment. Definitely try to find some time to use SPA amenities.
I would like to mention some people who just went above and beyond to make our stay very pleasant: Nicole and Jennifer from Cabana area, and M&M’s guys from the restaurant.
4.1
the views, the pool, the beach were all perfect!! the beds were very comfy and we loved our balcony as we got the sunset view every night. staff were so accommodating especially those at the pool / beach and in the restaurant. feels like you are in a dream
we didn’t realise you had to book the restaurants in advance, but even when we did go to them they were average at best, the best food we had was the breakfasts and lunch in the buffet, the rest of the food was forgetful
4.1
pool
old suits
4.1
The property was nice and clean. Beautiful views and loved the entire hotel
Nothing everything was great
4.1
Could not fault the staff they are super friendly and welcoming and actually made the experience even better than I thought. Food was nice but tried different restaurants and didnt enjoy it in the end stuck to the main restaurant which was good, breakfast I mostly enjoyed lots of variety. Drinks were great for an all inclusive too proper alcohol that wasnt the watered down stuff
Must admit we did compain about the room. The hotel is so lovely as a whole that when we got in our room it was a let down. It comes down to the fact its outdated, its clean to a point but just needs some renovation thanks to Nora for being so patient with us and changing our rooms. Anyway this didnt spoil our experience as everything else was spot on. I will come back again
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $124 per night. This rental is $49 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Paradisus Cancun All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Paradisus Cancun All Inclusive. Enjoy the water!
Is Paradisus Cancun All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Paradisus Cancun All Inclusive?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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