Hotel Palacio de Santa Paula, Autograph Collection

8.4 / 10.0

Outstanding(324 Ratings)

Hotel in Granada

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Hotel Palacio de Santa Paula, Autograph Collection is on Granada’s Gran Vía, a main street through the historic centre. It occupies the former 14th-century Casa Morisco, and 16th-century Santa Paula Convent, with its impressive cloister.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Granada

Nearby attractions

Alhambra

0.7 mi

Fundación Cueva de Nerja

Available Rooms

Standard King Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Accesible Queen, Guest room, 1 Queen

1 Double • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Palacio de Santa Paula, Autograph Collection

$$$$

8.4 / 10.0

Outstanding(324 Ratings)

Hotel in Granada

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Granada

Nearby attractions

Alhambra

0.7 mi

Fundación Cueva de Nerja

Available Rooms

Standard King Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Accesible Queen, Guest room, 1 Queen

1 Double • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.4 / 10.0

Outstanding(324 Ratings)

100% verified reviews

9.0 / 10.0

Sep 2023

Superb

All the staff were very helpful, including recommendations for dinner, making bookings, car parking, housekeeping etc. The hotel has a lot of character and pleasant place to relax

10.0 / 10.0

Sep 2023

Exceptional

Beautiful room. Stunning property. Great service in the bar and restaurant particular y Monica. Loved the Turkish steam room and Sauna.

Nothing

5.0 / 10.0

Jun 2023

overpriced hotel, not planing to stay in again

location

-Overpriced, this can’t be ranked as a 5 star hotel. I would say 3 stars hotel … maximum 4 stars hotel if they improve breakfast and improve cleaning - flyers in bathroom and in bedroom -poor breakfast buffet -bad experience during check in

10.0 / 10.0

Jun 2023

Exceptional

excellent staff. Front desk amazing, especially Natasha!

8.0 / 10.0

May 2023

Very good

location & staff

10.0 / 10.0

Mar 2023

perfect location in central Granada within easy walking distance to many attractions. highly recommend for its location

location is perfect. great historical property that has been beautifully transformed from a convent to a hotel. quiet with good beds.

all was good.

9.0 / 10.0

Mar 2023

The staff are the jewel in the crown

The staff at the property make it a real gem. They truly are exceptional: friendly, professional, kind and extremely accommodating. The staff are what made this a 5 star stay.

Very grateful to be upgraded to a suite, however cupboard was thick with dust as well as a few other areas. Really loved the little shaded terrace though- a real treat!

1.0 / 10.0

Mar 2023

horrible nights

the history of the building

we were expecting a king size bed and we had to sleep on 2 single beds put together. the beds were splitting away during the night.

6.0 / 10.0

Feb 2023

Despite the “Signature Collection” tag, it is still a Marriott.

Very well located hotel in a retooled monastery that kept part of the original structure in a beautiful blend of old and new.

The hotel is very noisy. My daughters had to change their room (avoid room #006 like the plague!) and the new room, though quieter, was still noisier than average. Our own room (#002) was much noisier than acceptable, with conversations and cart noises reverberating all over and with sounds from the room above. Someone did not do a very good job in soundproofing the old monastery.

4.0 / 10.0

Feb 2023

Far too expensive for the average quality

Great location, good breakfast, beautiful patio

Equipment is very used and poorly maintained

10.0 / 10.0

Feb 2023

loved it!!

beautiful, well located, great staff, very quiet and unique

furniture in the bedroom could use a refresh as it looks old and used

10.0 / 10.0

Feb 2023

Loved it. Will return.

Delighted. Service Food Comfort Design.

Parking space rather small.

9.0 / 10.0

Jan 2023

Great stay in a renovated historical building

Central location ideal to discover the town and the various attractions. Our room in the ancient convent was great with high wooden ceiling and view on the inner courtyard. Helpfull staff at the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner courtyard

Bath room a little small but should be normal in an historical building

9.0 / 10.0

Dec 2022

Superb

great historical building, Marriot service standard, nice and kind staff

my room was close to the lift and a bit noisy

9.0 / 10.0

Dec 2022

It was excellent.

A lovely hotel - perfectly located near the Cathedral ! In particular the staff were first rate. Nothing was too much trouble and we were really well looked after. The internal courtyard was beautiful -superbly renovated with excellent lighting at night. All in all ,our stay was great,

Whilst the parking arrangements were fine from arrival , getting directly to the hotel was not easy. The only way to approach the layby outside the reception area was along a lane in the Gran Via de Colon which was marked as taxis and buses only. The hotel perhaps could have advised clients that it was OK to come to the hotel using that lane as the Police were so informed so you would receive get a ticket.

1.0 / 10.0

Nov 2022

Bad

No one available to help us to our room, room was cold and not clean, beds were old and too firm, room window overlooked an alley, very displeased with entire experience and even when we asked to be moved to better rooms we were told that all rooms were booked. I immediately booked a different hotel and left the property early the next morning.

9.0 / 10.0

Oct 2022

We have very much enjoyed Grenada and believe that we had chosen the best place to stay

It was very pleasant to be residing in such a beautiful, historical building, right in the middle of the city. The patio, open to the sky, that makes the connection to the meeting areas and the rooms, is so full of charm. Great room amenities and service. The personnel being so kind and helpful.

Nothing to say !

5.0 / 10.0

Oct 2022

Lovely hotel, but a few annoying faults.

While the hotel is beautiful, we had two issues that negatively impacted our stay. First, was noise. We were on the first floor overlooking the courtyard and on two of our nights there were events in the courtyard that were noisy. In addition to the events the clean ups were noisy as staff seemed to drag heavy tables and chairs over the courtyard. Our other issue is that the rooms were dark. I understand that the architecture involves thick walls and relatively small windows, but the interior lighting could be improved. There was another annoying feature. The door to the bathroom was frosted glass, so whenever you turned on the lights, the bedroom would be flooded with light. Not sure of the rationale of having glass doors.

9.0 / 10.0

Oct 2022

Elegant, tranquil stay in a beautiful historic hotel.

Central location. Understated, elegant decor. Utterly stunning central courtyard, perfect for cocktails in the evening. Immersed in history. Huge room with soaring celing, original features and epic bed, with view onto courtyard. Beautiful dining room, with sophisticated menu of Andalusian food - including local caviar. Excellent dry Martinis. Friendly and efficient staff. Very good breakfast, both buffet and menu.

A bath in our room would have been perfect, although the shower was fine. The mournful music in the dining room and bar created a tranquil atmosphere which felt a little too solemn at times.

10.0 / 10.0

Oct 2022

Excellent all around

Service

Traffic situation

2.0 / 10.0

Sep 2022

Extremely disappointed and sauna wasnt working either

Front of house staff were perfectly nice the courtyards were lovely

We were given a room that was very loud on main road they changed it for us but we had to have twin beds. They moved us to the loft rooms but they forgot to tell the cleaning staff so every day when we came back from travelling our rooms had not been cleaned and towels hadn't been changed

10.0 / 10.0

Sep 2022

The best way to visit Granada!

Palacio Santa Paula is located centrally in Granada, easy to get to, and in close reach to all the most important viewing points, especially the Alhambra, only 15 minutes away by Taxi. itmis a totally renovated Convent, tastefully decorated and with all the amenities you would expect, including a First rate restaurant! The staff are incredibly welcoming and accomodating. A true joy!

7.0 / 10.0

Sep 2022

Good

Breakfast good

9.0 / 10.0

Sep 2022

Superb

Beautiful hotel, such a gorgeous building full of character. Having breakfast every morning in the courtyard/cloisters was just fabulous. Our room was at the front of the hotel on the main road, the window insulation was superb, never heard any noise and I'm a very light sleeper. Beautiful comfy beds. Definitely stay again if I was back in Granada.

4.0 / 10.0

Sep 2022

Updated our reservation from 2-night stay to just 1 night, poor value and uncomfortable stay.

This is not a five star level hotel. The facilities were substandard, e.g, the sauna and steam room were out of order.

FAQs

How much does this hotel cost compared to others in Granada?

The average price for a rental in Granada is $78 per night. This rental is $0 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Palacio de Santa Paula, Autograph Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Palacio de Santa Paula, Autograph Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Palacio de Santa Paula, Autograph Collection?

We found 10 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.

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8.5 / 10.0

Outstanding(9,318 Ratings)

Porcel Alixares

Hotel Palacio de Santa Paula, Autograph Collection

Hotel in Granada

Reasons to book

About this hotel

Amenities

Map of Granada

Nearby attractions

Available Rooms

Standard King Room

Superior King Room

Standard Twin Room

Superior Twin Room

Standard Accesible Queen, Guest room, 1 Queen

Hotel Palacio de Santa Paula, Autograph Collection

Hotel in Granada

Reasons to book

About this hotel

Amenities

Map of Granada

Nearby attractions

Available Rooms

Standard King Room

Superior King Room

Standard Twin Room

Superior Twin Room

Standard Accesible Queen, Guest room, 1 Queen

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Granada?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Palacio de Santa Paula, Autograph Collection pet friendly?

What amenities are available at Hotel Palacio de Santa Paula, Autograph Collection?

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