Iberostar Heritage Grand Mencey

Restaurant/places to eat, Balcony/Terrace, Food and drinks, Lunch

8.9

Excellent(2,800 Reviews)

Hotel in Santa Cruz de Tenerife

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Santa Cruz de Tenerife

Nearby attractions

Parque natural EL Montillo

12.4 mi

Charco del Viento

26 mi

Available Rooms

1 Double or 2 Single • 333 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 333 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 333 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 333 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

$$$$

Iberostar Heritage Grand Mencey

$$$$

8.9

Excellent(2,800 Reviews)

Hotel in Santa Cruz de Tenerife

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Santa Cruz de Tenerife

Nearby attractions

Parque natural EL Montillo

12.4 mi

Charco del Viento

26 mi

Available Rooms

1 Double or 2 Single • 333 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 333 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 333 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 333 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Reviews

8.9

Excellent(2,800 Reviews)

100% verified reviews

10.0

May 2024

Magnifique, inoubliable

C’est un magnifique hôtel, offrant tout les services. Le personnel est aux petits soins de chaque client. Nous étions en demi pension, le petit déjeuner extraordinaire, le dîner servis à table digne d’un grand restaurant. L’hôtel est calme pas d’animation à la piscine idéal pour se reposer. Une piscine dans laquelle on peut ses longueurs ou se prélasser sur les transats. Les jardins sont très beaux et bien entretenus. Il y a aussi un SPA, la salle de sport, et terrains de paddle. Il y a un parking public à proximité mais on trouve facilement à se stationner à proximité. Le centre ville est à 2 pas. Nous avions une voiture de location et avons fait le tour de l’île avec sa végétation et ses paysages à couper le souffle sans oublier l’ascension du mont Teide, qui ne faut pas manquer.

Rien

10.0

May 2024

Exceptionnel

L’emplacement près du parc, la sympathie du personnel, la salle de gym ouverte sur le jardin, la chambre côté jardin donnant sur la végétation Le petit déjeuner offre un large choix Le bâtiment est très beau

1.0

May 2024

Wir kommen nie wieder und entlasten den Tourismus in Teneriffa

Der Innenhof und die Lobby bieten gute Möglichkeiten zum Verweilen. Einige sehr freundliche Mitarbeiter am Empfang, Gepäck Service, teilweise im Restaurant.

Sehr viele unfreundliche Mitarbeiter (hauptsächlich im Restaurantbereich), durchgelegene Matratzen, die unzumutbar sind, völlig unzeitgemäßes Badezimmer mit viel zu wenig Platz aus dem letzten Jahrhundert, überteuertes Essen für nicht so gute Qualität.

9.0

Apr 2024

Beautiful hotel in immaculate condition.

Classical old style hotel

Nothing

8.0

Jan 2024

It was super nice overall but a bit pricy

Beautiful place, nice room, beautiful pool and the bar with a view, reusable water bottle and a water fountain in the corridor

Spa was booked so I couldn’t use it.

2.0

Sep 2023

Esperaba otra cosa , además me quedado por la misma zona en otros hoteles de menos estrellas y las habitaciones está mu

El tipo de habitación para las estrellas que tienen no vale , incómoda se escuchaba ruido por las ventanas que no tienen doble cristales

La habitación muy incómoda , no volveré alojarme ahí en este hotel

7.0

Sep 2023

Lack of privacy

Location, facilities, gym, the lovely staff at the swimming pool, great place to chill !

Twice in two days someone entered my room without my consent. When I told the receptionist, he wasn't too bothered about it and told me it was kind of normal because it was the technical staff before slightly apologizing about it. Definitely not what you expect from 5 stars hotel policies.

7.0

Sep 2023

Good

Nice pool area, very good facilities all around the hotel. Very nice staff , always helpful.

The room was with two small beds, we would have preferred a single large bed.

10.0

Sep 2023

Clean .. loved my stay ..

Breakfast excellent.. location very good for shopping

Nothing

9.0

Jul 2023

Overall it was great and we recommend Iberostar!

Nice hotel, staff. Clean everywhere. Great spa and fitness gym. Great location next to an awwsome park and to a small hospital in case of need. My wife had some stomach issues and the staff were very helpful and kind. Staff made everything worth it.

The food at breakfast was pretty bad quality. Lots of variety, and they paid attention to various intolerance issues (gluten, lactoze etc.), but the ingredients were not good or were old, some smelled weird - maybe not properly stored or handled. A 3-star food quality at a 5-star hotel.

10.0

Jul 2023

Outstanding

It was central, spotlessly clean & fabulous facilities.

Absolutely nothing

10.0

Jun 2023

Exceptional

I was travelling with my daughter who had suffered an injury in Tenerife. The hotel was exceptional and the staff went out of their way to assist us, making this an enjoyable stay, despite of the circumstances.

10.0

May 2023

Exceptional

Location is perfect for the city Centre. The Casino was lots of fun. The main restaurant was great.

10.0

May 2023

Exceptional

Pool area, spa. Relaxing on the balcony after a day out. Tea and coffee in the room. Large bed, beautiful comfortable room. Any requests were quickly answered. Quiet air conditioning. Beach towels provided on request

Nothing

9.0

May 2023

Great relaxing stay with attentive service at a different level compared to other high end tenerife hotels

The standard hotel amenities and service are great. This hotel stands out due to some of the extras, like the amazing gym, the turtle sanctuary, the relaxed areas for drinks and friendly staff who go above and beyond.

I am struggling for things….. the rowing machine in the gym needed a service

10.0

Apr 2023

Really great stay in a wonderful hotel.

Beautifully presented hotel, great location for town, and exploring the North of the Island. We had some issues with noise, so Annabelle from the customer service team moved us to great rooms without having to be asked…great service. Fantastic breakfast and worth the money.

Paying extra for the parking and spa. The swimming pool closed at 7pm, for a local swimming club to use.

9.0

Apr 2023

Very pleasant stay

Everything was great! Nice room, facilities and staffs.

Everything was great. The only complain is that the Cafeteria and pool opens at 10am, which I find I bit late.

10.0

Mar 2023

Super good!

I didn't use the pool, but I used the gym and it was super good, I did like the garden and the Bar outside, the staff was friendly and had patient with us. The food was also good.

10.0

Mar 2023

Exceptional

Best breakfast ever, super staff, couldn’t be bettered.

9.0

Mar 2023

Superb

Really liked the hotel, I wish I stayed a bit longer. Nice spa, loved the Papa Negra restaurant and the cocktails at the Iballa. Big hotel maybe sometimes not obvious where you need to go until you learn. Good breakfast.

Coffee at breakfast could be better!

10.0

Mar 2023

classy, comfortable and clean

super hotel, with plenty of facilities, close to city center but located in a quiet area.

free parkings are difficult to find, but there is a payable parking lot next to the hotel

9.0

Mar 2023

A Grand hotel experience with lovely garden and pool

Helpful and professional staff. Great garden & pool. Free street parking up from the hotel.

Breakfast very expensive

10.0

Feb 2023

Excellent stay within walking distance to carnaval events

Breakfast variety and quality were excellent. Dinner included with half board is a three course meal with wonderful variety and knowledgeable service. Highly recommend.

Hallway carpeting is stained and was in need of vacuuming during our 4-day stay. Stood out from rest of the otherwise well maintained property.

8.0

Feb 2023

very nice castel like hotel with big rooms

the hotel is from the 90’s so rooms and facilities are a bit old fashioned. the swimming pool os great. breakfast is ok. rooms are big and comfortable. most of the staff are nice (some less). we were there for the carnaval and it was walkign distance to all the events but far enough to be quiet.

bit old hotel. some of the staff were not attentive as u expect from 5 starts hotel. they dont helf with other activities (tours, car rental etc) which is not common to this kind of hotel.

9.0

Feb 2023

Superb

Building and common areas are amazing

Room was rather basic and a bit run down for a 5 star hotel. Surprised that the communal wellness areas like sauna, steam, etc came as an extra of 20 per person! Most other 5 star hotels include this in the fee

8.0

Feb 2023

A good hotel in Santa Cruz Tenerife

An excellent hotel, good facilities, modern rooms but in the old Spanish style. The hotel food was good, service good.

Nothing.

FAQs

How much does this hotel cost compared to others in Santa Cruz de Tenerife?

The average price for a rental in Santa Cruz de Tenerife is $70 per night. This rental is $1 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Iberostar Heritage Grand Mencey. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Iberostar Heritage Grand Mencey. Enjoy the water!

Is Iberostar Heritage Grand Mencey pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Iberostar Heritage Grand Mencey?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Outstanding(92 Reviews)

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Kitchen or Kitchenette · Internet / Wifi · Parking

Looking for a memorable stay in Santa Cruz de Tenerife? Our Apartment might just be what you're looking for. Enjoy amenities including Internet / Wifi, Laundry and Balcony or Patio, and more during your stay.

$$$$

Iberostar Heritage Grand Mencey

Hotel in Santa Cruz de Tenerife

Reasons to book

About this hotel

Amenities

Map of Santa Cruz de Tenerife

Nearby attractions

Available Rooms

Iberostar Heritage Grand Mencey

Hotel in Santa Cruz de Tenerife

Reasons to book

About this hotel

Amenities

Map of Santa Cruz de Tenerife

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Santa Cruz de Tenerife?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Iberostar Heritage Grand Mencey pet friendly?

What amenities are available at Iberostar Heritage Grand Mencey?

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